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IX

. OPERATING GUIDE

 Q. TROUBLESHOOTING GUIDE
   FOR POWER SEATING

SYMPTOM

Possible Causes

How to fix this

Nothing works!

•   No batteries in  

your wheelchair

•   24V power cable 

disconnected

•   Fuse is burned
•   Control switch  

is defective

•   Breaker has popped

•   Check batteries
•   Verify all connections
•   Verify and/or replace 

battery cables

•   Reset the breaker

Actuator is noisy 

when going up  

or down

•   Defective actuator
•   Mechanical restraint

•   Make sure the seat is 

aligned well and doesn’t 

interfere with the rear of 

the power tilt actuator 

when tilting

•   Check for and remove 

mechanical restraints

Actuator is  

going only in one 

direction

•   Wrong 

programming 

•   Cable connected in 

wrong location

•   Pinched cables

•   Verify electrical assembly 

and programming 

thoroughly

•   If problem persists,  

call 

SUNRISE

  

technical support for 

further instructions

Relays can 

be heard, but 

actuator does not 

operate

•   Actuator not 

connected to power 

module

•   Defective actuator
•   Defective power 

module

•   Pinched cables

•   Verify electrical 

connection assembly and 

programming thoroughly

•   Verify if cables are 

pinched

•   If problem persists,  

call 

SUNRISE

  

technical support for 

further instructions

Fuse burns or 

breaker pops 

repeatedly

•   Mechanical restraint
•   Short circuit in one 

of the cables

•   Defective power 

module

•   Verify mechanical 

assembly thoroughly

•   If problem persists,  

call 

SUNRISE

   

technical support for 

further instructions

Drive lock-out 

switch, tip switch 

or reduce drive 

switch do not 

work properly

•   Wrong 

programming 

•   Cable connected in 

wrong location 

•   Drive lock-out 

switch is unplugged 

or defective

•   Reduced drive 

switch is unplugged 

or defective

•   Tip switch is 

unplugged or 

defective.

•   Pinched cables

•   Verify proper 

mechanical operation of 

limit switches.

•   Verify electrical assembly 

and programming 

thoroughly

•   Verify if cables are 

pinched

•   If problem persists,  

call 

SUNRISE

  

technical support for 

further instructions

Charger fuse 

burns every time 

an attempt is 

made to charge 

the batteries

•   Wrong charger  

is used

•   Trouble with  

the power 

interfacing cable

•   Make sure you are  

using the battery  

charger provided with 

your wheelchair

•   Verify all cables

 MULTI-AXIS HEADREST 

The multi-axis headrest has a pivot ball at the bottom to 

allow up to 3” (75 mm) of lateral movement. The kit is 

supplied with additional hardware consisting of nuts and 

bolts to replace the quick latch system if desired. It also 

comes with a second vertical bar that can add another  

2” (50 mm) of movement in all directions. 

NOTE

 - When pushing the quick latch back in, it should be hard 

and stiff to close down. It should leave a pressure mark on your 
palm. If it still moves after that, repeat by tightening the nut, not 
the latch. The first time it is tightened, usually the star washer on 
the inside will ”break” the paint. The second time, it will be firmly 
set into the metal and hold well. 

If it is still not tight enough, you can use the replacement 

nuts and bolts supplied with every headrest to lock it  

into place.

Quick latch 

u

Pivot ball 

u

t

 Straight height 

    adjustment rod

2” (50 mm)  

curved height  

adjustment rod 

u

p

  

Nuts and bolts

     replace quick  

     release hardware

t

 Tightening nut

 P.  ADJUSTMENTS 

(

continued

)

X

. BATTERIES 

u

 

X

. BATTERIES

 A. INTRODUCTION

1.  Notes -

• Batteries supply the power for your wheelchair.  

They contain a finite amount of energy and have 

limits on how long they can store and supply energy.

• You can charge batteries only a certain number  

of times before they will fail and no longer hold  

a charge.

• For answers to questions about batteries, consult 

your authorized supplier.

2.   Use proper batteries:

• Your power wheelchair operates on two 12 volt  

deep cycle, AGM- or gel-type batteries.

• They should be Group 24 (or 22NF) size with a 

minimum of 50 ampere hour rating. Only deep  

cycle sealed case construction batteries should be 

used in this device.

• When you buy a replacement, insist on a deep cycle 

sealed case type. DO NOT use a car starter battery.

3.   Breaking in:

• A battery requires ”breaking-in” for the first  

6 to 12 charges. It will not accept a full charge  

for this period.

• It is best to limit the length of your trips until you 

break the batteries in and you know the range of 

your power wheelchair.

4.   Discharged batteries:

• NEVER allow a battery to completely discharge. 

If you operate your power wheelchair until it has 

almost stopped, you will greatly reduce the life of  

your batteries.

• NEVER let a battery sit in a discharged condition. 

Give unused or stored batteries a full charge once 

per month.

• ALWAYS fully charge the batteries. Avoid  

”topping off” with frequent charges.

 

!

 WARNING 

NEVER connect a life support or auxiliary device to a 

power wheelchair battery. The electrical system may fail, 

and result in severe injury or death of user.

 B.  BATTERY CHARGER

A battery charger produces a direct current (DC). When 

applied to a discharged battery, this reverses the chemical 

reaction that led to its discharge.

1.  Charge rate. How fast a battery will charge    

depends on:

• Its electrical capacity, state of charge, electrolyte  

tem perature, and internal condition.

• The DC output of the charger. (The charge rate will 

vary if the alternating current (AC) supply is higher 

or lower than 110 volts).

2.   Caution — To avoid damage to the charger:

• NEVER place the charger on top of a battery during 

charging. (Gases from the battery can damage the 

charger and may lead to an explosion or fire).

• NEVER place a battery on top of the charger.
• NEVER expose charger to rain or snow.
• NEVER unplug charger by pulling on the electrical 

cord. This will damage the cord.

• NEVER open a charger or attempt to repair it 

yourself. Return a defective charger to  

your authorized supplier.

• Keep cord out of the way, where it will not be 

stepped on, tripped over, or damaged.

3.   Caution — To avoid damage to the battery:

• Make sure you use the correct setting for sealed (gel) 

bat teries (located on the off-board charger).

• NEVER charge a frozen battery. A fully charged 

battery will rarely freeze, but the fluid in a 

discharged battery can freeze at 16° Fahrenheit 

(minus 9° Centigrade). If you suspect a battery is 

frozen, thaw it before charging.

 

!

 WARNING 

Lead acid batteries generate explosive gas while charging. 

Completely read and follow all warnings on batteries 

in this Owner's Manual and any labels applied to the 

product. Not doing so, could result in fire, explosion, injury 

and/or death. 

Summary of Contents for Xperience-2

Page 1: ...OM TMK180913 2 1000659 REV 02...

Page 2: ...E Joystick 21 F To adjust the depth of the joystick 21 G To use the swing away function 21 H Dual post height adjustable armrest 22 I Cantilever and reclining armrest adjustment 22 IX OPERATING GUIDE...

Page 3: ...has a wide range of power wheelchairs with different styles sizes and settings to meet the user s needs Ultimately the nal selection of a wheelchair rests solely with you and your healthcare professio...

Page 4: ...I problems laptop computers without phone or fax cordless phones cell phones TV sets or AM FM radios CD or tape players WARNING D DISTANCE FROM THE SOURCE EM energy rapidly becomes more intense as you...

Page 5: ...the wheelchair to prevent a fall or tip over Check to make sure push handle grips will not rotate or slip off WARNING B WEIGHT LIMIT 1 The user and items carried should NEVER exceed the total weight...

Page 6: ...you proceed When in doubt yield until you are sure it is safe WARNING K MOTOR VEHICLE SAFETY TRANSIT USE Your power wheelchair has been manufactured with built in transport brackets The standard tran...

Page 7: ...r lean if you must move forward in your seat to do so ALWAYS keep your buttocks in contact with the backrest 3 NEVER reach with both hands you may not be able to catch yourself to prevent a fall if yo...

Page 8: ...P OBSTACLES 4 If you must climb or descend a curb or step alone do so at your own risk using extreme care and following this procedure Proceed slowly at a steady speed Go as straight up or down as you...

Page 9: ...pressure in a tire may cause the wheelchair to veer to one side and result in a loss of control 3 An over inflated tire may burst 4 NEVER use a gas station air pump to inflate a tire Such pumps provi...

Page 10: ...oint Avoid putting hands or fingers near the power seat lift mechanism while in operation The powered lift modular accessory for this power wheelchair has a maximum user weight capacity of up to 300 l...

Page 11: ...in the hanger tube b Reposition the footrest c Re tighten all bolts G E JOYSTICK Please refer to the input device Owner s Manual provided with the information package F TO ADJUST THE DEPTH OF THE JOYS...

Page 12: ...n bolts E on each side 2 Reclining armrest adjustment on seat frame Fig 7 a To adjust loosen screws F on the collar behind the armrest with a 3 16 Allen key and bolt G from the vertical tube b Reposit...

Page 13: ...e freewheel brake levers are disengaged E LOCKING OR UNLOCKING THE JOYSTICK To lock with keypad R Net and VR2 While the control system is switched on depress and hold the on off button After 1 second...

Page 14: ...er module cools the wheelchair will return to normal speed I POWER SEATING OPERATION THROUGH THE JOYSTICK The power tilt reclining backrest elevating seat power elevating and articulating center mount...

Page 15: ...ELEVATOR OPERATION Standard operating instructions WARNING Make sure the power wheelchair is on a level surface before proceeding with elevate mode and drive in reduced speed while elevated 1 SINGLE...

Page 16: ...ion 3 DRIVE LOCK OUT Drive lock out is a safety feature designed to prevent the power wheelchair from being driven while in a tilt angle over 15 relative to the horizontal position DANGER Never operat...

Page 17: ...ION Standard operating instructions LEVEL SURFACE 2nd push button Tip limit switch A A B IX OPERATING GUIDE u WARNING Make sure the power wheelchair is on a level surface INCREASING DECREASING THE RIG...

Page 18: ...back to the seat pan c Reposition the seat to the desired position d Retighten bolts on each side of the backrest pivot plate and tighten the bolts that link the back to the seat pan WARNING At all ti...

Page 19: ...rod u p Nuts and bolts replace quick release hardware t Tightening nut P ADJUSTMENTS continued X BATTERIES u X BATTERIES A INTRODUCTION 1 Notes Batteries supply the power for your wheelchair They con...

Page 20: ...gularly This will help you find loose or worn parts and will make it easier to use 3 To protect your investment have all major service and re pair work done by your authorized supplier WARNING 1 Your...

Page 21: ...e wheel e Inflate tire to proper pressure level Shown on tire sidewall XI MAINTENANCE u H HOW TO CHANGE CASTER FORKS 1 With flat head screwdriver gently remove dust cover 2 Using a socket remove top n...

Page 22: ...products Our only claims relate to the ability of the products to provide safe and reliable powered repositioning on the equipment onto which they are installed 2 LIMITED WARRANTY This warranty does...

Page 23: ...ck technology Specialty controls Available Switch It Stealth ASL or MO VIS Effective seat width range Adjustable from 15 to 24 380 mm to 610 mm wide Power seating options Tilt recline elevate elevatin...

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