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Alexia Espresso Machine

 

 

18 

 
Troubleshooting 

 

 

No Steam From Steam Wand 

 
 

  Make sure the machine has been turned on for at least 15 minutes with the power 

switch in the 

II

” heating position

 and the steam switch in the on position.

 

 

  Check the steam tip for a blockage. Clean steam tip holes with a paper clip. 

 

 

  Check the steam wand for a blockage by unscrewing the steam tip from the wand. 

Check the inside of the steam tip for dried up milk and then also check the wand for 
dried up milk inside. 

 

 

 

Refer to the “

Not Heating

” section of the troubleshooting manual.

 

 
 
 
 
 

No Water From Hot Water Wand 

 
 

  Make sure the machine has been turned on for at least 15 minutes with the power 

switch in the 

II

” heating position and the steam switch in the on position

. The pump 

switch also must be on for hot water.

 

 

  Check the steam tip for a blockage. Clean steam tip holes with a paper clip. 

 

 

  Check the steam wand for a blockage by unscrewing the steam tip from the wand. 

Check the inside of the steam tip for dried up milk and then also check the wand for 
dried up milk inside. 

 

 

 

Refer to the “

Not Heating

” section of the troubleshooting manual.

 

 

 
 
 

Summary of Contents for Alexia

Page 1: ...Alexia Espresso Machine by Made In Italy Owner s Manual ...

Page 2: ...aming Milk Tips 11 Hot Water Wand Operation 12 Maintenance 12 Backflushing 12 Plain water backflushing 12 Backflushing with espresso machine cleaner 13 Setting Pump Brew Pressure 13 Setting Pump Pressure On Older Models 14 Group Gasket And Shower Screen Replacement 14 Gasket and Screen Removal 15 Cleaning The Group 16 Gasket And Screen Installation 16 Descaling 17 Troubleshooting 18 No Steam From ...

Page 3: ...r 6 Cup Warming Tray 7 Pump Switch 8 Steam Mode Switch 9 Steam Mode Indicator Light 10 Portafilter 11 Steam Hot Water Wand 12 Steam Hot Water Knob 13 Pump brew Pressure Gauge 14 E61 Group Head 15 Brew Lever 16 Drip Tray Cover 17 Drip Tray 18 Single Portafilter 19 Double Portafilter 20 Cleaning Brush 21 Backflush Disc 22 Coffee Tamper Scoop ...

Page 4: ... level exceed three grains then it is strongly recommended that an in tank softener be used or a different source of water that has been tested for hardness Some bottled water can be extremely hard and should always be tested before using Using a Brita or PUR style pitcher or faucet filter does NOT remove any hardness from the water and should only be used in the machine if your water source is un...

Page 5: ...sso with thick rich crema it is necessary to allow the machine to be heated for 30 45 minutes with the portafilter kept in the grouphead The electrical outlet must be a 3 prong 120V grounded outlet No adaptors or extension cords should be used A timer may be used to turn the machine on and off but it must be a 3 prong grounded timer rated for 15 amps A GFCI outlet is recommended but is not necessa...

Page 6: ... In the center of the machine is the red heating light The light will illuminate every time the heater comes on and will cycle on and off to maintain temperature On the right side of the machine is the red steam mode indicator light This light will stay illuminated whenever the steam mode switch is activated Switches There are 3 switches on the front of the machine On the left is a 3 position powe...

Page 7: ...uld water accidently get spilled inside the machine then immediately turn the power switch to the off position and unplug the machine from the electrical outlet Do not plug the machine back in until it has had at least 1 full day to dry out If it does not operate after that time then unplug the machine and refer to the troubleshooting section of the owner s manual The reservoir must be installed p...

Page 8: ...amping 3 The grind Quantity of ground coffee Loosely fill the basket slightly mounding over the top Then lightly run your finger arched across the basket from left to right right to left front to back and then lay your finger flat on the basket and go from back to front to remove any excess coffee This technique helps fill any voids in the basket to help achieve an even extraction Tamping After fi...

Page 9: ... immediately after brewing espresso After disposing of the grounds return the portafilter to the group head and raise the brew lever for a few seconds to rinse away excess oils and loose grounds By regularly following this procedure you will greatly reduce the tar like buildup on the shower screen that occurs if you allow coffee oils to dry and bake on the hot group A cleaning brush has also been ...

Page 10: ...teless when steamed After all your hard work you will be left with a less than desirable tasting beverage Temperature Your whole milk needs to be as cold as possible to ensure the creamiest sweetest and best tasting micro foam Once the milk has reached a temperature between 150 160 degrees you must stop the process The longer amount of time you have with the cold milk gives you that extra time to ...

Page 11: ... to your delicious beverage Next position the steam arm so it is facing directly towards you and slightly angle it 45 degrees from the base Holding your half filled steam pitcher with the handle facing you submerge the tip of the steam wand approximately an inch below the surface of the cold milk Your pitcher bottom should be parallel with the countertop The steam arm should gently rest in the spo...

Page 12: ...ing out of the group head to refill the boiler This is important to protect the heating element from getting exposed from a low water level in the boiler Helpful Tips and Information When turning the steam valve off always keep the tip under the surface of the milk for approximately 3 seconds If you pull it out too soon you will destroy the nice velvety micro foam After removing the steam wand fro...

Page 13: ...water backflushing should be done at least once a week however if you are so inclined feel free to backflush with plain water as often as you like It won t harm the machine and keeps the shower screen clean To backflush you use the portafilter s backflush disc To remove your single or double portafilter basket use the blank portafilter insert Turn it upside down and use its edge to pry the basket ...

Page 14: ... this procedure I recommend you pull a shot of espresso and dispose of it to cure the group You re finished and ready for another month of espresso Maintenance Continued Setting Pump Brew Pressure To set the pump pressure install the backflush disc into your portafilter and then lock it into the group head Remove the top cup warming tray to expose the expansion valve adjustment screw shown on the ...

Page 15: ...ement The group gasket is a black rubber gasket that makes the seal between the portafilter and the group head We recommend replacing the gasket on a yearly basis which will make the replacement procedure much easier The Alexia uses an E61 8 5mm gasket They can be purchased from our website at the link below http www chriscoffee com products home e61groupparts e61groupgasket Replacing the group ga...

Page 16: ... around the perimeter of the screen Insert either a flat blade screwdriver or a spoon into the indent and then carefully pry the gasket and screen down You may have to do this on a few spots to remove them Method 2 If the gasket and screen will not come out using the previous method then you will need a scratch awl or ice pick to remove them Using the scratch awl or ice pick deeply pierce the gask...

Page 17: ...ree of any residual gasket material and coffee grounds or the new gasket will not seat properly Group Gasket And Screen Installation Step 1 With the writing or beveled side of the gasket facing up insert the screen into the gasket as shown to the right It is also recommended to use a little bit of food grade lubricant around the perimeter of the gasket to make installation easier Step 2 Remove the...

Page 18: ...e much easier There are also benefits to having a new gasket It will provide a better seal for a better espresso extraction and it also enables you to be able to remove the shower screen without ruining the gasket to provide for better cleaning which will result in better tasting shots Descaling Descaling is the process of running a descaling agent such as citric acid through the machine to remove...

Page 19: ... the wand for dried up milk inside Refer to the Not Heating section of the troubleshooting manual No Water From Hot Water Wand Make sure the machine has been turned on for at least 15 minutes with the power switch in the II heating position and the steam switch in the on position The pump switch also must be on for hot water Check the steam tip for a blockage Clean steam tip holes with a paper cli...

Page 20: ...t switch on top of the boiler shown in the picture to the upper right Press the small center button down firmly to reset Re install the outer body panels and then plug the machine back in and turn the power switch to the II heating position Wait 15 minutes for the machine to heat up Make sure the water reservoir is filled with water and is fully seated as far down into the machine as it can go Mak...

Page 21: ...eservoir below the water level Make sure the screen on the end of the silicone water line in the reservoir is not clogged with debris Be sure the insert basket is not over filled with coffee and you are tamping with no more than 30lbs of pressure Espresso Coming Out Too Fast Install the backflush disc into your portafilter and then lock it into the group head Raise the brew lever to check the pump...

Page 22: ...18 452 5995 or by email at service chriscoffee com Please remember Save the shipping carton and all the packing material that came with your machine This is very important should you need to return your machine to us If you do need to send your machine back for any reason you must first call our service department and obtain a Return Authorization number prior to shipping Be sure to insure your ma...

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