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Downloading and viewing the log file for a protected machine
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To access logs, see the following procedures:
•
Downloading and viewing the Core log file
•
Downloading and viewing the log file for a protected machine
Parent topic
Downloading and viewing the log file for a protected machine
If you encounter any errors or issues with a protected machine, you can download the machine logs to view them
or to share them with your Dell Support representative.
1. In the left navigation area of the Core Console, under the Protected Machines menu, click the arrow to
expand the context-sensitive menu for the relevant protected machine. Scroll down to More, expand that
menu, and then select
Agent Log.
The Download Agent Log page appears.
2.
On the Download Agent Log page, click
Click here to begin the download.
3. In the Opening AgentAppRecovery.log dialog box, do one of the following:
•
To open the log file, select Open with, then select an application (such as Notepad) for viewing the text-based log
file, and finally click OK.
The
AgentAppRecovery.log
file opens in the selected application.
•
To save the file locally, select Save File and then click OK.
The
AgentAppRecovery.log
file saves to your Downloads folder. It can be opened using any text
editor.
Parent topic
Downloading and viewing the log file for a protected machine
If you encounter any errors or issues with a protected machine, you can download the machine logs to view them
or to share them with your Dell Support representative.
1. In the left navigation area of the Core Console, under the Protected Machines menu, click the arrow to
expand the context-sensitive menu for the relevant protected machine. Scroll down to More, expand that
menu, and then select
Agent Log.
The Download Agent Log page appears.
2.
On the Download Agent Log page, click
Click here to begin the download.
3. In the Opening AgentAppRecovery.log dialog box, do one of the following:
•
To open the log file, select Open with, then select an application (such as Notepad) for viewing the text-based log
file, and finally click OK.
The
AgentAppRecovery.log
file opens in the selected application.
•
To save the file locally, select Save File and then click OK.
The
AgentAppRecovery.log
file saves to your Downloads folder. It can be opened using any text
editor.
Parent topic
See also: