Quer KOM0331, Owner'S Manual

Page: 17 / 34

EN
17
Problem Possible issue Solution
Unit does not
respond.
1. Low battery
power.
2. Unit is not
turned on.
1.Configure
A: Charge the
device for at least
15 minutes.
Configure B: Re -
placement of the
AAA * 2 battery
2.Check if the
switch selected to
the “ON” position.
Keyboard
cannot
establish a
connection to
the receiver.
1. The receiver
may not be inser-
ted correctly.
1. Disconnect
and reconnect
the receiver to
the USB port.
The mouse
pointer
moves erra-
tically and/or
unresponsive.
1. Device may
not be within
optimal range of
the receiver
2. Low voltage
3. Dust or oil on
the touchpad.
1. Bring the unit
closer to the
receiver.
2. Please rechar-
ge(for Configure
A) or replace
the battery(for
Configure B)
3. Clean the
touchpad with a
damp cloth.