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not authorised by Chubb
• any product that has not been installed, operated or maintained in accordance with the user guide or operating
instructions provided with the product
• any damage caused by improper power input or improper cable connection
•
any indirect, special or consequential loss or damage of any kind
To make a claim
If a defect in the product appears within the time frame stated, you are entitled to submit a warranty claim by returning
your product to the address shown below.
Please contact Chubb on the telephone numbers provided below,
Monday to Friday during 9.00AM - 5.00PM.
When returning the product, please ensure it is properly packaged so
that no damage occurs during transit. Any postage and packaging expenses required to return the product to Chubb
will be at your cost.
Please provide the original or a copy of the proof of purchase. Also, please make sure you have included an explanation
of the problem.
If Chubb elects to repair the product, please note that goods presented for repair may be replaced by refurbished goods
of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
This warranty is provided by:
Chubb Fire & Security Pty Ltd
ABN 47 000 067 541
A UTC Climate, Controls & Security Company
33-39 Talavera Road, Macquarie Park, NSW 2113 Australia
Telephone: 1800 654 435
Website: www.quell.com.au
Chubb New Zealand
A UTC Climate, Controls & Security Company
3 Fisher Crescent, Mt Wellington, Auckland, New Zealand
Telephone: 09 270 7288
Website: www.quell.co.nz
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