Customer Training and Documentation
For StorNext M330 product documentation, go to
http://www.quantum.com
. Hover your mouse
pointer over Support and click the Learn More icon in the Documentation and Downloads
section. In the Select Your Product area, click Choose a Product and select StorNext Products >
StorNext M330 . Click the Documentation tab. Use the following documents:
• StorNext M330 Hardware Guide – Also available from the StorNext M330 GUI. Provides
hardware-specific information.
• StorNext M330 Site Planning Guide – Provides information such as environmental requirements.
• StorNext User’s Guide – Also available from the StorNext M330 GUI. Provides information on
using and managing StorNext software. Additional StorNext software documentation, such as
the Compatibility Guide, is available from
http://www.quantum.com
.
Licensed Features
1. On the StorNext M330 GUI, go to Configuration > Licenses and review the licensed features.
The following licensed features are factory-installed on the system:
• StorNext File System: Enables the ability to create and modify StorNext-supported file systems.
• StorNext Failover (High Availability): Provides the ability to configure and operate a redundant
server that can quickly assume control of the StorNext file systems in the event of certain
software, hardware and network failures on the primary server.
• SAN Clients: Includes 10 customer StorNext SAN clients for any supported OS. Additional licenses
can be purchased separately.
• Maintenance: A maintenance license is factory-installed.
The following optional features can be purchased separately:
• Storage Manager: Allows StorNext M330 users to archive files to tape or disk.
• Distributed Data Mover (DDM): A Storage Manager option to offload data movement from the
StorNext M330 system.
• Storage Disk: A Storage Manager option allowing use of disk for secondary storage, rather than
tape.
• Vaulting: Allows exporting of managed media from a library, freeing library space.
• Advanced Integrity Module: A Storage Manager option to verify data retrieved from tape.
• Multi-mount: Enables StorNext File System SAN clients to mount file systems from multiple
StorNext Metadata Controllers (MDCs).
• Distributed LAN Clients: Allows connecting StorNext clients over LAN. LAN clients use a SAN
Client as a Distributed LAN Server.
• Replication: Batch replication protects data by copying it elsewhere in the data center or off site.
M330 replication is suitable for workloads of up to 75 MB/s.
Note: Deduplication is not supported on StorNext M330.
© 2012 Quantum | StorageCare Learning
6-67358-01 Rev B June 2012
Quantum’s StorNext M330 is an all-in-one appliance combining the powerful file
sharing capabilities of StorNext with pre-configured hardware and software.
StorNext M330 User Essentials
Basic Configuration (Network, Segmentation)
Edit Network Configuration. Go to Configuration > System. Consult your network administrator
prior to changing any of the information. (StorNext M330 Hardware Guide, “Network
Configuration” section)
Status and Notifications / Alert Options
1. Set up Email notifications. Go to Configuration>Email Notifications >New. (StorNext M330
User’s Guide, “Email Configuration” section)
2. Check the system status on the Home page. (StorNext M330 Hardware Guide, “M330 Status”
chapter)
3. Run various diagnostic health checks by category. Go to Service > Health Check > Run
Selected/Run All
Troubleshooting and Technical Support
1. Review the Admin Alerts and Tickets buttons. Follow the suggested actions in the StorNext M330
User’s Guide. (Refer to the “Service Tickets” section)
2. Review the “Troubleshooting” section in the StorNext M330 Hardware Guide.
3. Review logs and capture support data.
• View log files by category: Reports > Logs
• Download log files for Technical Support. They will need these to troubleshoot problems.
• Service > Capture State > Capture/Download
• Service > Capture DSET > Capture/Download
• Quantum Support will direct you on where and how to transfer these files.
4. Interpret activity and status LEDs as described in the StorNext M330 Hardware Guide. (Refer to
the “StorNext M330 Components and Operations” section)
5. For additional troubleshooting resources and technical support:
• Visit
www.quantum.com/ServiceAndSupport
to access the Knowledge Base.
• Log and track service requests using Quantum’s Online Service Request System at:
https://onlineservice.quantum.com/OA_HTML/xxibu/jtflogin.jsp
• Contact Quantum Support at 800-284-5101. You will need your system serial number as
described above. For contact information outside the U.S., go to:
http://www.quantum.com/ServiceandSupport/Contacts/Index.aspx
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