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Upgrade Instructions: Scalar i500 Library Firmware 

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On the Scalar i500 page that opens, click on the 

Firmware

 link.

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Both the library firmware and drive firmware are contained in the same download file. Locate the 
firmware you need depending on the type of tape drives in your library and click on the 

Download Now

 

button.

The 

Export Regulation and End-user License Agreement

 appears in a new browser window.

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Select the 

I accept

 checkbox and click 

Accept

.

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If your Web browser prompts you to decide what to do with the firmware download file, save the file to 
a known location on your computer (for example, “My Documents\Scalar_i500”).

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Open the firmware download file, which is a “.zip” file, and extract its contents to a known location on 
your computer. The contents of the zip file inlcude:

The current library firmware release notes

A copy of these library firmware upgrade instructions

The tape drive firmware upgrade instructions

The “.tgz” file containing the current libary firmware

Three “.fmr” files representing the supported tape drive firmware for SCSI, Fibre Channel (FC), and 
SAS tape drives

The Library Service Utility

The Library Service Utility installation instructions

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If it is still open, close the license agreement Web browser window by clicking on the 

X

 button located 

in the upper-right window corner.

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Continue with 

Upgrading Library Firmware Using the Web Client

 on page 2.

Upgrading Library Firmware Using the Web Client

Upgrading library firmware can take up to an hour for large configurations.

Before updating the library firmware, it is recommended to capture the library snapshot. The library 
snapshot file saves status information and trace logs for library components, which may assist with problem 
analysis in the unlikely event that the firmware upgrade fails and a library snapshot cannot be captured after 
the upgrade attempt.

In addition, it is recommended to save the library configuration before upgrading the library in case the 
upgrade fails. Once the upgrade successfully completes, it is also recommended to save the configuration.

For additional information about capturing the library snapshot and saving the configuration, see chapter 
10, “Troubleshooting,” in the 

Scalar i500 User’s Guide, 6-01210-xx

CAUTION

After the firmware update process starts, you must wait until it 
completes. Do not interrupt the process or loss of data or library 
operability could occur.

Note

This operation should not be performed concurrently by multiple administrative 
users logged in from different locations. You can access the appropriate web 
client screens, but you cannot update library firmware while another 
administrative user is performing the same operation.

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