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Release Notes
Document 6-00424-40 Rev A
October 2008

10

Known Issues

64283

SDLT 320 fails firmware update using FUP 

tape

This is only a problem with SDLT 320 

drives with firmware V82 and older. 

Update the drive manually.

63936

SDLT 600 drives fail to upgrade using AMC.

If the upgrade fails, restart the library, 

and then perform the upgrade using 

AMC (making sure the previous 

version is identified as the drive 

firmware level). An alternative is to use 

the FUP tape  without restarting the 

library.

63687

Changed mapping, but host continued to send 

commands to old devices.

Rescan library devices on the host 
(cycle host’s SCSI front-end driver).

63649

6404/LUN mapping window doesn’t update 

when a host is Online/Offline when FC cable 

is removed from host.

Rebooting the IOBlade refreshes the 
entries.

62736

MCB SCSI with AHA39320 scan does not 

report chger LUN - timeout error 

This is a BIOS scan issue. Disable 

scanning from the BIOS, if possible, or 

reboot the library and perform rescan.

62692

When interrupting a move from the cleaning 

tape back to the cleaning slot, the library does 

not place media in cleaning slot.

Manually remove the tape from the 

picker.

62417

FRU id "rollup report" graph labels are 

unreadable

Reduce scope of query.

57762

When generating a Tape Alerts report graph, 

the serial number and barcode overwrite each 

other in the graphical display.

Select a smaller query set, or set the 

label to one item, for example, Media 

ID.

57687

AMC installs with errors when home directory 

is specified as link folder.

Do not specify home directory for link 

folder when logged in as root.

57578

Receive a Java error when installing the AMC 

software in c:

When an additional directory is 

specified under C:\ at install, for 

example - C:\AMC, then the client 

launch is successful.

48014

432530

Disable service port login, except for service 

port access. 

When service login is disabled, you are 

unable to login via service port when 

multiple IP addresses are available to 

the client. Make certain there is only 

one valid IP  available on the client 

(disable wireless connections).

42342

FUP update through the GUI failed, but the 

FUP update was successful manually. 

Retry the update, and if the update still 

fails, try updating using the manual 

method.

Change 

Request 

Number

Service 

Request 

Number

Description

Workaround

Summary of Contents for Scalar i2000

Page 1: ...nd Support 3 Resolved Issues 4 Known Issues 8 Documentation 13 Contacting Quantum 13 Purpose of This Release 0 The Scalar i2000 i6 through i6 3 1 releases include new features and enhancements that ex...

Page 2: ...calar i2000 library currently supports encrypting LTO 4 tape media using LTO 4 Fibre Channel drives but currently only the IBM LTO 4 FC drives are compatible with the Q EKM application To use the Q EK...

Page 3: ...xiliary firmware compatibility with this release of Scalar i2000 This information is current as of this product release For the most up to date information on Quantum Global Services please visit www...

Page 4: ...rick code to previous code levels without following specific instructions for this process If you must downgrade escalate to appropriate support team Change Request Number Service Request Number Descr...

Page 5: ...ctually scan the library barcode labels on IES or IESWR command 71289 Picker rotates into the motor during get hunt recovery 71347 777004 790778 The library should be able to infer which media type a...

Page 6: ...O blades are not visible on all Scalar i2000 GUI screens 70958 SPIN cmd is rejected when allocation length is greater than 255 bytes Blocks BE Encryption 70964 768532 Automatic drive cleaning is not...

Page 7: ...rns 83 02 cartridge status on non standard volsers when media type checking is disabled 70808 Drives lost FCP RW bits are conflict with CDB msg in loggerDump 540A GS006 Persistent reserve command issu...

Page 8: ...around is available 71007 Library rejects valid a Read element status command with an allocation length than 0x1fffff Host HBA dependent Do not send RES commands with the allocation lengths 0x1FFFF 70...

Page 9: ...le libraries do not use the same host for different GUIs at the same time 69021 Devices stopped responding to host all cmds timed out following port reset Before pulling cables from the FC blades veri...

Page 10: ...cleaning slot the library does not place media in cleaning slot Manually remove the tape from the picker 62417 FRU id rollup report graph labels are unreadable Reduce scope of query 57762 When generat...

Page 11: ...may be generated indicating a library serial number mismatch Contact technical support to escalate the issue 22186 After setting Host Type to HP_UX and doing LUN Mapping at the same time HP UX host re...

Page 12: ...11265 Timeout definition required for Logical Library Applications have varying time outs for Move Medium with the minimum non configurable timeout being 300 seconds Thus each logical library LL has...

Page 13: ...training is desired contact Quantum For the most updated information on Quantum Global Services please visit www quantum com support Document Number Document Title 6 00418 11 Rev A Scalar i2000 Plann...

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