Chapter 5 Troubleshooting
Common Problems and Solutions
Quantum PX500 Series User’s Guide
178
Start-up Problems
5
describes corrective actions for problems which occur during
start-up.
Table 31 Start-up Problems
Problem
Corrective Action
The library does not
power on.
• Make sure all power cords are connected to
grounded electrical outlet.
• Press the power button located on the front
of the library.
The library or tape
drives do not
respond on the SCSI
bus.
Make sure each SCSI device on the same SCSI
bus has a unique address and the last device is
properly terminated.
During initialization,
the OCP displays
“ERR.” in the upper
right hand corner
and the LED located
under the buttons is
amber.
• Power the system down completely and
power it back on.
• Determine the failure type by checking any
previous error codes returned to the host
computer.
• Check the event logs from the remote
management pages (see
One or more tape
drives fails to power
up,
• Power on tape drives from the OCP.
• Remove and reinstall the tape drive.
The tape drives are
not visible from the
host system.
• Check all SCSI cabling and termination at
the back of the library. If necessary, contact
your field service representative about
replacing the drives.
• Power on tape drives from the OCP.
• Remove and reinstall the tape drive.
