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Chapter 1 Quantum Products

VolServ

Finding Quantum Product Serial Numbers

VolServ

For all Quantum software products the serial number is located on the

packaging around the software when it was shipped to the customer.
The VolServ product serial number is in the format

S/N VS00123

(for

example,

VS00705

If you have comments or questions about this information, please send

them to

[email protected]

Note:

The serial number is not available through the VolServ

application.

Summary of Contents for LTO 3

Page 1: ...Finding Product Serial Numbers 6 01806 01 Finding Product Serial Numbers Service Reference Guide Reference Guide Reference Guide Reference Guide...

Page 2: ...notice COPYRIGHT STATEMENT Copyright 2007 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written autho...

Page 3: ...raries 1 AMASS 2 AML 2 E J Libraries 3 DAT 240 432 864 4 Data Manager 4 DPM5500 5 Physical Location 5 Remote Identification 5 DX30 and DX100 8 DX30 Physical Location 8 DX100 Physical Location 8 Remote...

Page 4: ...22 GoVault 23 Remote Identification 23 L200 and L500 Loaders 24 LTO 2 Loader 24 M Series Libraries 25 Physical Identification 25 Remote Identification 25 Quick View Menu Screen 27 P1000 Libraries 29 P...

Page 5: ...ocation 52 Operator Panel 52 Scalar 1000 Libraries 53 Physical Location 53 Remote Identification 54 Scalar 10k Libraries 55 Physical Location 55 Remote Identification 55 Operator Panel 56 Scalar i500...

Page 6: ...el 42 Figure 6 RMU View of Serial Number on a Scalar 24 43 Figure 7 SNC 4000 for Scalar 24 Serial Number 44 Figure 8 RMU View of Product Serial Number on a Scalar 100 47 Figure 9 SNC 6101 View of Prod...

Page 7: ...ion or Help on page ix Audience This manual is written for system administrators operators and field service engineers who need to find the product serial number for Quantum products Purpose This docu...

Page 8: ...uantum products If your product is not included in this document contact Quantum service or send a note to Knowledge quantum com Note Notes emphasize important information related to the main topic Te...

Page 9: ...orporate Headquarters 0 To order documentation on the any Quantum products contact Quantum Corporation 141 Innovation Drive Irvine CA 92617 949 856 7800 800 284 5101 Technical Publications 0 To commen...

Page 10: ...support information Sign up today at www quantum com support StorageCare Guardian Securely links Quantum hardware and the diagnostic data from the surrounding storage ecosystem to Quantum s Global Ser...

Page 11: ...40 and 4 52 library You can access the serial number through the Main Menu The information is displayed next to the date on the Information Line 1 Highlight Status and click Enter 2 Click Display Seri...

Page 12: ...ASS is physically located on the front side of the media kit box In addition the administrator initially responsible for the software may have received the serial number through mail when he or she re...

Page 13: ...the inside front door of the Controller The S N sticker will say GRAU and contain serial numbers like the following examples If you have comments or questions about this information please send them t...

Page 14: ...e the Select button to access the VERSION MENU 4 Use the Select button to access the autoloader serial number If you have comments or questions about this information please send them to knowledge qua...

Page 15: ...e rear Remote Identification 1 Use the following method to find the serial number for the DPM5500 1 On the host computer open the Internet browser software 2 In the Address field type https IPaddress...

Page 16: ...rd The default user name is administrator and the default password is Quantum DPM The password is case sensitive The Welcome screen displays 4 Click the System Configuration menu option third from the...

Page 17: ...uantum Product Serial Numbers 7 The Identification screen displays 6 From the Serial Number field record the product serial number If you have comments or questions about this information please send...

Page 18: ...ibes where to find the serial numbers for a DX30 or DX100 DX30 Physical Location 1 You can find the serial number on the front left side of the library for example IX0501AKG00005 DX100 Physical Locati...

Page 19: ...rough the DX Series Web pages This procedure describes how you can find this information 1 On the host computer open the Internet browser software 2 In the Address field type http IPaddress where IPad...

Page 20: ...the graphical overview by default 5 Click System Status The graphical version of the System Details page displays with the system serial number IX0501AKG00005 listed next to the System SN field If you...

Page 21: ...Quantum Product Serial Numbers 11 DX3000 and DX5000 This topic describes how to find the product serial number of a DX3000 and a DX5000 DX3000 Physical Location 1 You can find the serial number on th...

Page 22: ...the rear Remote Identification 1 You can access the product serial numbers for a DX3000 and a DX5000 through the DX3000 and DX5000 Web pages This procedure describes how you can find this information...

Page 23: ...assword by default 4 Click Login The Home page displays displaying the graphical overview by default 5 Click System Status The graphical version of the System Details page displays with the serial num...

Page 24: ...uantum Product Serial Numbers 14 DXi3500 and DXi5500 This topic describes how to find the product serial number of a DXi3500 and a DXi5500 DXi3500 Physical Location 1 You can find the serial number on...

Page 25: ...umber for a DXi3500 and a DXi5000 through the DXi3500 and DXi55000 web pages This procedure describes how you can find this information 1 On the host computer open the Internet browser software 2 In t...

Page 26: ...splays 3 Click either Monitor or Administrator and specify the password password by default The password is case sensitive 4 Click Login The Home page displays From the System Details frame second pan...

Page 27: ...from a number of different on line and physical views Physical Location 1 You can find the serial number AA44FA001553 by looking at the label at the back of the library as in figure 1 Figure 1 FastSt...

Page 28: ...ft of the main display to scroll to View Data 2 Click Select The loader remains in its ready state 3 Scroll to either Storage Loader or FastStor 1 and click Select 4 Scroll to Loader Serial No and cli...

Page 29: ...on the back left corner of the library for example 9Z1234726 If you have comments or questions about this information please send them to knowledge quantum com FastStor 2 LTO 3 and SDLT 600 This topi...

Page 30: ...e Identification 1 Logon to the Remote Management Unit RMU The library serial number is the first item in the Autoloader information You can access the library serial number from any screen in the RMU...

Page 31: ...ments or questions about this information please send them to knowledge quantum com FastStor 7 This topic describes how to find the product serial number of a FastStor 7 library You can find the seria...

Page 32: ...nformation please send them to knowledge quantum com FileServ For all Quantum software products the serial number is located on the packaging around the software when it was shipped to the customer Th...

Page 33: ...1 Use this procedure from the GoVault User Interface on your Windows computer desktop to find the product serial number 1 Click My Computer on your desktop 2 From the My Computer screen right click th...

Page 34: ...ibrary If you have comments or questions about this information please send them to knowledge quantum com LTO 2 Loader This topic describes how to find the product serial number of an LTO 2 Loader Use...

Page 35: ...1 This procedure describes how to find the product serial number on an M Series library by using the Prism Management Card interface 1 On the host computer open the Internet browser software 2 In the...

Page 36: ...tum Product Serial Numbers 26 The PMC Server Home page displays 3 Click the plus symbol next to ALERT library Management The Log In pop up displays 4 Type in the appropriate name and password and then...

Page 37: ...Numbers 27 The Library Status page displays 5 Verify the product serial number JG0438AHB00011 from the Serial Number field Quick View Menu Screen1 You can access the product serial number for all M S...

Page 38: ...Serial Numbers 28 1 From the GUI click QuickView 2 Click Library info 3 Verify the library serial number 0000LAPC27 from the Serial Number field If you have comments or questions about this informatio...

Page 39: ...enter of the system at the rear Note Unless users have upgraded to the Prism FC210 card this library configuration has no remote identification options For more information about the Prism FC210 card...

Page 40: ...30 Operator Panel 1 From the Operator Panel touch screen touch the ATL logo in the upper left corner The serial number displays at the bottom of the screen If you have comments or questions about this...

Page 41: ...entification 1 This topic describes how to find the serial number of the P2000 P3000 P4000 and P7000 by using the Prism Management Card interface 1 On the host computer open the Internet browser softw...

Page 42: ...Chapter 1 Quantum Products P2000 P3000 P3000 P4000 and P7000 Libraries Finding Quantum Product Serial Numbers 32 The PMC Server Home page displays 3 Click the plus next to ALERT Library Management...

Page 43: ...al Numbers 33 The plus becomes a minus and six options appear beneath ALERT Library Management 4 Click the page symbol next to Library Configuration The Log In pop up displays 5 Type in the appropriat...

Page 44: ...roduct Serial Numbers 34 The Library Configuration page displays 6 From the Library Configuration page record the serial number 107ba12057 from the Library Serial Number field If you have comments or...

Page 45: ...ing Quantum Product Serial Numbers 35 Operator Panel 1 You can access the serial number from the Operator Panel 1 From the Initial screen click the Operator tab 2 Enter the correct operator or service...

Page 46: ...inding Quantum Product Serial Numbers 36 3 Click Configure Library 4 Verify the library serial number O0DOLAP027 from the Serial Number field If you have comments or questions about this information p...

Page 47: ...find the serial number on a white barcode label that is attached to the back of the Pathlight VX system for example S N 204100001 Remote Identification 1 Use this procedure from the Pathlight VX User...

Page 48: ...Numbers 38 2 On the Pathlight VX Home page choose Tools About Pathlight The product serial number appears in parentheses under Pathlight VX 1 1 1 204100079 If you have comments or questions about thi...

Page 49: ...ribes how to find the product serial number for PX Series libraries from the Operator Control Panel OCP which is located on the front of the library From the Home Screen verify the library serial numb...

Page 50: ...ical Location 1 You can find the serial number FL0409AJB00076 of a PX720 library by opening the back door and finding the label that is pasted on the lower right side of the door Operator Control Pane...

Page 51: ...bers 41 2 Use the up and down arrows to highlight Library and click Select 3 Verify the library serial number US5440075 from the Serial Number field If you have comments or questions about this inform...

Page 52: ...s in the format S N DLC00123 for example DLC00596 If you have comments or questions about this information please send them to knowledge quantum com Scalar 24 Libraries This topic describes how to fin...

Page 53: ...the Status tab and see the serial number that displays after ADIC_0_ for Library Serial in figure 6 Figure 6 RMU View of Serial Number on a Scalar 24 AMC for the Serial Number 1 Use this procedure to...

Page 54: ...Product Serial Numbers 44 Figure 7 SNC 4000 for Scalar 24 Serial Number Operator Panel 1 Use this procedure to display the serial number of a Scalar 24 from the Operator panel 1 Click the arrow keys...

Page 55: ...w keys until the Serial Number menu is highlighted 4 Click the yellow button to access the Status menu and the serial number 9Y6863122 If you have comments or questions about this information please s...

Page 56: ...ber by looking either on the lower left corner of the back of the library or on the floor inside the front door in the format 8D0000123 9K0000123 9U0000123 or 8L0000123 for example 9U1234A02 Remote Id...

Page 57: ...8 RMU View of Product Serial Number on a Scalar 100 1 Use this procedure to access the serial number from the SNC 6101 1 Sign into the AMC 2 On the appropriate device click Medium Changer and see the...

Page 58: ...ntum Product Serial Numbers 48 Figure 9 SNC 6101 View of Product Serial Number on a Scalar 100 Operator Panel 1 Use this procedure to display the product serial number for a Scalar 100 library 1 From...

Page 59: ...comments or questions about this information please send them to knowledge quantum com Scalar 218 Libraries This topic describes how to find the product serial number of a Scalar 218 library Note Thi...

Page 60: ...them to knowledge quantum com Scalar 220 Libraries This topic describes how to find the product serial number of a Scalar 220 library Physical Location 1 You can find the serial number on an S N stick...

Page 61: ...this information please send them to knowledge quantum com Scalar 224 234 424 434 448 458 Libraries This topic describes how to find the product serial number of a Scalar 224 234 424 434 448 458 libr...

Page 62: ...of the library frame It resides next to the AC power cord in the format S N 12000123 for example 12002060 Operator Panel 1 Use this procedure to display the serial number on a Scalar 440 480 library...

Page 63: ...on please send them to knowledge quantum com Scalar 1000 Libraries The following describes where to find the serial number for a Scalar 1000 library Physical Location 1 You can find the serial number...

Page 64: ...te Identification 1 You can remotely access the serial number 201101112 from the Status tab on the RMU as in figure 10 Figure 10 RMU View of a Product Serial Number on a Scalar 1000 If you have commen...

Page 65: ...10k library Physical Location 1 You can find the serial number inside the back of the library CM on the left wall in the format S N 123456789 for example 262101001 Remote Identification 1 From the RMU...

Page 66: ...s Finding Quantum Product Serial Numbers 56 Operator Panel 1 Use this procedure to access the library serial number from the Operator panel 1 From the MAIN SCREEN click ENTER 2 Use the arrow keys to m...

Page 67: ...please send them to knowledge quantum com Scalar i500 Libraries This topic describes how to find the product serial number of a Scalar i500 library Physical Location 1 You can find the serial number b...

Page 68: ...Products Scalar i500 Libraries Finding Quantum Product Serial Numbers 58 Figure 12 Scalar i500 Serial Number on the Control Module Figure 13 Scalar i500 Serial Number on the Shipping Label serial num...

Page 69: ...ntum Products Scalar i500 Libraries Finding Quantum Product Serial Numbers 59 Remote Identification 1 You can access the serial number from the web client 1 Logon the web client 2 Click Reports System...

Page 70: ...serial number ADC0205826 from the Serial column of the Physical Library table Operator Panel 1 To display the serial number of a Scalar i500 library from the Operator panel click Tools About Library I...

Page 71: ...the library on the left wall in the format S N 123456789 for example 203100323 Remote Identification 1 Use this procedure to find the serial number on a Scalar i2000 library 1 Sign into the AMC 2 Go...

Page 72: ...ested license information Both StorNext Storage Manager and Stornext File System have serial numbers in the format S N SN000123 for example SN02728 The StorNext FX serial number is in the format SN FX...

Page 73: ...3 Superloader This topic describes how to locate the serial number of a Superloader You can find the serial number by looking at the label at the back of the library If you have comments or questions...

Page 74: ...g Quantum Product Serial Numbers 64 Superloader 3 You can find the serial number by looking at the label at the back of the component If you have comments or questions about this information please se...

Page 75: ...lease send them to knowledge quantum com Tape Drives For most tape drives the drive serial number is located on the top of the drive just above where the tape is inserted Sometimes the Quantum sticker...

Page 76: ...This is a two digit code followed by an alpha character Four Numeric Characters If you have comments or questions about this information please send them to knowledge quantum com DLT 7000 CX PM DLT 80...

Page 77: ...s topic describes how to find the product serial number of a Valueloader from the physical location You can find the serial number by looking at the label at the back of the component If you have comm...

Page 78: ...is located on the packaging around the software when it was shipped to the customer The VolServ product serial number is in the format S N VS00123 for example VS00705 If you have comments or questions...

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