Chapter 9: Troubleshooting
Monitoring the Lattus A10 Access Node for Tickets
42
Lattus A10 Access Node User’s Guide
Monitoring the Lattus A10 Access Node for Tickets
The Service menu's Tickets option allows you to view a list of RAS tickets
that relate to system faults or errors. Ticket details provide a summary of
the system fault, an area for Analysis notes, and contains a
Recommended Actions link to help you correct the fault. On this screen
you can view the ticket number, current status, priority, date and time
the ticket was last updated, and a brief summary of the error condition.
By default, tickets are listed with the most recently opened tickets
displayed first. If desired, you can click the column headers to change
the sorting. For example, click the Ticket heading to display tickets in
ascending or descending numerical order.
See the sections below for details on the following:
•
•
•
Viewing Ticket
Information
1
From the Lattus A10 Access Node home page, choose
Service >
Tickets
. The Tickets screen appears.
Summary of Contents for Lattus A10
Page 1: ...User s Guide Lattus A10 Access Node 6 68018 03 Rev A...
Page 6: ...Contents vi Lattus A10 Access Node User s Guide...
Page 12: ...Chapter 3 Product Overview 6 Lattus A10 Access Node User s Guide...
Page 16: ...Chapter 5 Lattus A10 Access Node Licensing 10 Lattus A10 Access Node User s Guide...
