Chapter 2: DXi6902 Service Menus
Gathering Collect Logs
Quantum DXi6902 User’s Guide
45
and time. It takes approximately 5 minutes to complete this
collect log for one Array.
•
Dell Collect
- Gathers DSET log on the DXi6902 system. This
information should be available prior to contacting customer
support. Previous DSET logs are over-written when a Dell collect
command is executed.
The
DSET-Report
output file is located in
/root/
. The file name
includes the service tag of the Node and the date and time. It takes
up to 30 minutes or more to complete this collect.
•
Engineering Tools
- Includes tools for Engineering. Do not use
these options in the field.
•
Open Manage Web Svc
- Allows you to enable, disable, start, stop,
or check the status of the OpenManage Server Admintrator tool.
Pick to Order (PTO)
Menu
The
Pick to Order (PTO) Menu
allows you to perform Pick to Order
(PTO) configuration when installing a DXi6902 or after performing a
PTO fresh software install. For more information on performing PTO
configuration, see the section “Performing Pick to Order Configuration”
in the
DXi6902 Installation and Configuration Guide
(6-68160).
Gathering Collect Logs
Collect logs (also called diagnostic files) contain system information that
is helpful when troubleshooting problems with Quantum Customer
Support. You should gather these files prior to calling Quantum
Customer Support.
Use the following methods to gather a collect log:
•
Collect Log: Remote Management Console
•
•
•
Summary of Contents for DXi6902
Page 1: ...Field Service Manual Quantum DXi6902 with DXi 3 0 0_69 Software 6 68164 01 Rev A...
Page 8: ...Contents viii Quantum DXi6902 User s Guide...
Page 16: ...Tables xvi Quantum DXi6902 User s Guide...
Page 24: ...Preface xxiv Quantum DXi6902 User s Guide...
Page 242: ...Appendix A DXi6902 Cabling Diagrams 218 Quantum DXi6902 User s Guide...