Quantum DXi4500, User Manual, Page: 198 / 226

Chapter 10: Troubleshooting
Service Tickets
176 Quantum DXi4500 User’s Guide
3 If a component reports a temperature problem, verify that the
associated fan is operating correctly. If necessary, contact Quantum
customer support to replace the fan (see
Getting More Information
or Help on page xx).
Service Tickets
The DXi4500 system can generate service tickets which can be used to
resolve a problem.
To access the
Service Tickets page:
1 Access the DXi4500 remote management pages (see Accessing
DXi4500 Web Pages on page 43), and log onto the system as an
administrator.
2 From the Home page, click the Ticket button located at the top of
the page.
The
Service Tickets page displays (see Figure 71 ).
Figure 71 Service Tickets Page
3 To view details for a ticket, click the ticket number.