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Getting help
Our dedicated UK-based customer helpline is open 7 days a week to assist you with
assembly, parts queries and technical support. We are open during office hours but you can
always send an email via
Our experts are here to
get you back enjoying your garden in no time.
For useful assembly, starting and maintenance videos, and for ordering spares, please visit
www.gardenservicecentre.co.uk
.
Calling our service does not affect your statutory rights.
Warranty
Any claim under this warranty must be made within 2 years of the date of purchase. To
make a claim under the warranty, take the product (with proof of purchase) to your local
store.
HHGL Limited bears reasonable, direct expenses of claiming under the warranty.
You may submit details and proof to our store for consideration. The warranty covers
manufacturer defects in materials, workmanship and finish under normal use.
This warranty is provided in addition to other rights and remedies you may have under law:
our goods come with guarantees, which cannot be excluded under the UK Consumer Rights
Act 2015.
You are entitled to a replacement or refund for a major failure, and to compensation for other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
The warranty excludes damage resulting from product misuse or product neglect. The
warranty covers domestic use only and does not apply to commercial applications.
This warranty is given by HHGL Limited, Witan Gate House, 500-600 Witan Gate,
Milton Keynes, MK9 1BA.