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Symptom
Possible Cause
Suggested Remedy
Motor does not
turn on
Switch assembly not
connected properly
Insert switch assembly firmly to the
connector.
Loose battery cable
connection
Tighten nuts on cable
connectors.
Solenoid
malfunctioning
Tap Solenoid to free contact, applying 12V
(for 12V motor) or 24V (for 24V motor) to coil
terminal directly. Solenoid will make an
audible clicking when activating.
Defective switch
assembly
Replace switch assembly.
Defective motor
Check voltage at armature port with switch
pressed. If voltage present, replace motor.
Water has
entered motor
Drain and dry. Run in short bursts without
load until completely dry.
Motor runs
too hot
long period of
operation
Let winch cool down periodically.
Motor runs slow
or lacking power
battery run down
Recharge battery by running vehicle engine.
Insufficient current
or voltage
Clean, tighten or replace connector.
Motor runs but
cable does not turn
Clutch not engaged
Push clutch handle into IN position, if that
does not work, seek professional assistance.
Motor runs in one
direction only
Defective or stuck
solenoid
Tap solenoid to free contacts.
Repair or replace solenoid if needed.
Defective switch
assembly
Replace switch assembly.
Quick Reference Winch Troubleshooting Guide
Please Note: Another copy of this troubleshooting guide
appears in your separate 12 page Q Series Electric Winch
Installation Manual.
Q_WINCH_GUIDE_10000cS_GLOVEBOX 9/17/13 2:34 PM Page 22
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