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Need help? Contact us at: www.myquadient.com or call 1.800.636.7678

How to replace your iX-1

iX-1 mailing 

system base

a

LAN 

cable

e

Ink 

cartridge

c

Postage 

meter

b

Power 

cable

f

Weighing 

platform

d

Prepaid return

label

 g

Return the original unit

Connect the internet cable

Plug one end of the LAN cable 

into the internet cable port 

located on the back of the iX-1.

Plug the other end into a LAN 

wall jack or Wifi router.

Prepare the box for shipping and 

affix the prepaid return label.

Please return the original unit 

within ten business days to avoid 

being charged the full replace-

ment value of the equipment.

12

16

Install the meter

Connect the power cable

Turn the iX-1 on its back and 

open the meter cover located 

on the bottom of the system.

Plug the power cable connector 

into the power adapter.

Plug the power adapter 

connector into the back of the 

iX-1.

Insert the meter 

(b)

 by 

positioning it vertically, with 

the contacts down facing to 

the rear and the labels facing 

towards you. Close the cover.

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13

Add postage funds

Connect the weighing platform

Plug the weighing platform 

connector into the scale port 

located on the back of the iX-1.

Tuck the cable into the 

extra space at the back of 

the system, then place the 

weighing platform on top of 

the iX-1.

Press the 

 

key to add 

funds. 

$_._.0

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15

Confirm ink cartridge installation

Install the ink cartridge

Open the front cover, then 

open the ink cartridge slot by 

pulling the blue lever towards 

you and turning it to the right. 

Return to the iX-1 control  panel 

and press  

Follow the screen prompts to 

confirm the replacement.


  

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14

Insert the ink cartridge 

(c)

then turn the blue lever back 

to the left until the cartridge is 

secured, then close the cover. 

Plug the other end of the 

power cable into the wall outlet. 

The system will power up 

automatically.

f

b

c

e

d

Use the down arrow button to  

select add funds, then press  

Using the keypad, enter the 

amount of postage to add,    

then  press  

Visit our how to hub at

kb.quadient.us/iX-1_videos

to watch how to set up a Wi-Fi connection.

A0152409/A

21/06/2022

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