QT Medical QT ECG Recorder Troubleshooting Manual Download Page 8

Page: 8 / 15

（

For

iOS

）

To remove connected Bluetooth device, please follow these steps

to disconnect, Setting > Bluetooth > Remove unused devices.

（

For Android

）

Setting > Bluetooth > Remove unused devices or

Reset network settings.

Select Setting>Bluetooth>Select the SN of the QT ECG Recorder you wish to

connect.

Please force close the QT ECG APP.

Summary of Contents for QT ECG Recorder

Page 1: ...QT ECG Troubleshooting service qtmedical com 855 722 6006 O 310 755 3108 F Contact Us Android iOS 0 Update Date 07 13 2021...

Page 2: ...1 7 For Android Pairing request does not appear 5 2 APP 6 2 1 The APP crashes during use 6 2 2 Cannot open application or the app quits unexpectedly 6 2 3 QT ECG application is not performing smoothly...

Page 3: ...corder for damage such as warping or cracking If there is any damage do not use the QT ECG Recorder and contact QT Medical customer service The following sections describe how to clean the QT ECG syst...

Page 4: ...seconds If the Power LED indicator still does not light up try again after charging the device for 1 hour If above mentioned solution does not work please contact QT Medical customer service Solution...

Page 5: ...he recorder and ensure the distance between the recorder and mobile device is within 10 meters and no objects in between effecting the connection Solution Press Cancel after 3 minutes reboot the QT EC...

Page 6: ...r Android Pairing request does not appear Solution Swipe down to Settings and tap on Pairing request to manually start the pairing process Please reboot the QT ECG Recorder and try again or refer to s...

Page 7: ...ease check our compatibility list for the most updated OS app combination that we currently support Solution Please contact QT Medical customer service https www qtmedical com contact us Solution Too...

Page 8: ...these steps to disconnect Setting Bluetooth Remove unused devices For Android Setting Bluetooth Remove unused devices or Reset network settings Select Setting Bluetooth Select the SN of the QT ECG Re...

Page 9: ...kin under the electrode strip with a clean cloth In a low humidity environment electrodes may dry up preventing adhesion to the skin If the electrodes have been stored in a dry environment and a lead...

Page 10: ...st and conductive B unplug the strip from the connector and plug in again then reboot the recorder This usually happens when RL lead is off make sure to press firmly on RL to ensure proper attachment...

Page 11: ...affect the signal quality Situation 1 When the Electrode Strip first attaches to the recorder Situation 2 When the mobile device first connects to the recorder through Bluetooth Situation 3 When the m...

Page 12: ...ease make sure your smart device has A turned off WiFi Hotspot function B disconnected all other Bluetooth devices such as wireless headphones wireless speakers smart bands and smart watches For exter...

Page 13: ...ads off error please use surgical tape to securely attach the strip tightly 3 Our strips have passed biocompatibility test If you have a history of sensitive skin or allergy and your skin becomes red...

Page 14: ...Wrap the tail of the strip around the underside of the left breast Press on all parts of strip to ensure good adher ence to the skin 3 4 In some women it may be challeng ing to place the blue box bet...

Page 15: ...ustomer Service Support 1360 Valley Vista Dr Suite 203 Diamond Bar CA 91765 U S A TEL 1 855 722 6006 FAX 1 310 755 3108 service qtmedical com www qtmedical com For customer service support please cont...