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Regarding: K.2 Series (220~240V regions only) 
 
 
Dear QSC Customer, 
 
Thank you for your purchase of K.2 Series loudspeakers.   
 
QSC upholds a very high standard for Product Reliability. Recently we have discovered an 
issue that can, under certain irregular conditions lead to failure of K.2 loudspeakers in 
countries using 220-240V power. QSC has developed a user-installable firmware update that 
is recommended for K.2 speakers used in regions with 220-240V AC power, including: 
 

 

Europe 

 

Middle East / Africa 

 

Asia (excluding Japan & Taiwan) 

 

Australia / New Zealand 

 

South America (220-230V countries only) 

 
NOTE: This update is NOT necessary in regions with 100-120V AC power, such as North 
America, Central America, Caribbean, Japan or Taiwan. 
 
Update Instructions are further on in this document or can be found in the document named: 
 
 

“K.2 Firmware Update Instructions V1.1.0” 

   
If you have any questions or concerns, please email

[email protected]

 

 
 
Thank you for your understanding. 
QSC Technical Support 

Summary of Contents for K.2 series

Page 1: ...recommended for K 2 speakers used in regions with 220 240V AC power including Europe Middle East Africa Asia excluding Japan Taiwan Australia New Zealand South America 220 230V countries only NOTE Thi...

Page 2: ...mware and you will need to update them yourself If you buy from a local dealer you will need to check with them if your units have the new firmware or not You can check yourself if the unit has the ne...

Page 3: ...0 31 2018 1 QSC 2018 Installing the Updater Application on a PC Hardware Requirements Computer with Windows 7 or Newer USB to Micro USB Cable For Windows 10 1 Open file K2UpdaterInstall 2 Click Next C...

Page 4: ...QSC K 2 Firmware V1 1 0 3101 Update Process 10 31 2018 2 QSC 2018 4 Select Destination Folder Click Next 5 Create desktop icon create start menu folder Click Next...

Page 5: ...QSC K 2 Firmware V1 1 0 3101 Update Process 10 31 2018 3 QSC 2018 6 Select start Menu Folder Location Click Next Click Finish Completed...

Page 6: ...id_Gadget_CDC_driver zip 1 Open Device Manager on your computer to open device manager press WIN R to launch Run Command In Run Command type devmgmt msc and hit OK button 2 Once Device Manager is laun...

Page 7: ...QSC K 2 Firmware V1 1 0 3101 Update Process 10 31 2018 5 QSC 2018 5 Click on Let me pick from a list of device drivers on my computer...

Page 8: ...QSC K 2 Firmware V1 1 0 3101 Update Process 10 31 2018 6 QSC 2018 6 Search for Ports COM LPT Select Ports COM LPT Click Next 7 Click on Have Disk...

Page 9: ...1 0 3101 Update Process 10 31 2018 7 QSC 2018 8 Browse to the location of Android_Gadget_CDC_driver inf file extracted in step 1 10 Choose Android_Gadget_CDC_driver inf file press Yes on the Update Dr...

Page 10: ...QSC 2018 11 Click on Install this driver software anyway 12 After the driver installation is compete unplug the USB device Amp Module and plug the USB device Amp Module back in 13 Now repeat the step...

Page 11: ...p Module to expose Micro USB connector 2 Plug USB cable to computer and K 2 Amp Module 3 Power ON K 2 Amp Module Unit Serial should now appear in K 2 Updater WARNING To avoid corruption during the fir...

Page 12: ...QSC K 2 Firmware V1 1 0 3101 Update Process 10 31 2018 10 QSC 2018 4 Click Update K 2 Update will indicate when update is completed...

Page 13: ...plete remove USB cable turn Amp Module OFF then turn Amp Module ON 6 Use rotary encoder to highlight Settings 7 Push enter button 8 Visually verify FW revision 1 1 0 3101 and Model are correct 9 Turn...

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