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Owner'S Manual

Qsan XCubeNAS XN5016R, Owner'S Manual

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Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

4.

Insert the chassis to complete the installation

Pull the middle member fully extended in locked position.

Ensure ball bearing retainer is located at the front of the middle member.

Insert chassis into the middle-outer member.

When hitting the stop, pull/push release tab to unlock and retract chassis into rack.

Use M5x20 screws to fasten the chassis ear.

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Summary of Contents for XCubeNAS XN5016R

Page 1: ...e Owner s Manual QSAN Technology Inc www qsan com Copyright 2018 QSAN Technology Inc All rights reserved No part of this document may be reproduced or transmitted without written permission from QSAN...

Page 2: ...tice Trademarks QSAN the QSAN logo XCubeNAS and QSAN com are trademarks or registered trademarks of QSAN Technology Inc Intel Xeon Pentium Core Celeron and Intel Inside logo are trademarks of Intel Co...

Page 3: ...ntee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document...

Page 4: ...ence when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and uses in accordance with the instruction ma...

Page 5: ...per operation 8 Do not place the XCubeNAS near any liquid 9 Do not place the XCubeNAS on any uneven surface to avoid falling off and damage 10 Do no place the XCubeNAS on the ground and do not step on...

Page 6: ...equivalent type battery use and dispose of used batteries according to the instructions INFORMATION QSAN provides a limited warranty for QSAN branded hardware products System hardware and peripheral p...

Page 7: ...isk Drive Form Factors 16 3 Install the System Hardware 17 3 1 Install the Disk Drive in the Tray 17 3 2 Upgrade Memory 21 3 3 Install the Optional Host Card 24 3 4 Replace System Fan 27 3 5 Replace M...

Page 8: ...guration Rules 49 9 2 Cabling the System 50 10 Quick Maintenance 53 10 1 Replace Fan Module 54 10 2 Replace Power Supply Unit 55 11 Support and Other Resources 57 11 1 Getting Technical Support 57 11...

Page 9: ...ge disassemble or upgrade the equipment s components by yourself Doing so may violate your warranty and expose you to electric shock Refer all servicing to authorized service personnel Please always f...

Page 10: ...ay UTC 8 Via Skype Chat Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summertime 09 30 01 00 Via Email support qsan com Information Tip and Caution This manual uses the following...

Page 11: ...which is a placeholder for actual text provided by the user or system Example copy source file target file square brackets Indicates optional values Example a b indicates that you can choose a b or n...

Page 12: ...ich is designed for composite SMB and enterprise applications for enterprise and SMB users Before setting up your new XN5016R please check the package contents to verify those items below Besides make...

Page 13: ...s and SATA 6Gb s backward compatible with SAS 6Gb s and SATA 3Gb s supported 8GB DDR4 ECC U DIMM RAM Max 32GB 2 64GB Built in 1GbE Network Interface 1 and 10GbE Network Interface 2 Built in 12Gb s SAS...

Page 14: ...hernet Ports 1 GbE LAN RJ45 x1 10 GbE LAN RJ45 x2 PSU 770W 850W 1 1 redundant 80 PLUS Platinum 100 127V 10A 50 60Hz 200 240V 5A 50 60Hz Dimension H x W x D mm 19 Rack mount 130 3 x 438 x 515 Agency Ce...

Page 15: ...5016R hardware component and give you the ability to be able to successfully configure and operate your XN5016R system Following is the key components of XN5016R Front and Rear Panel System Controller...

Page 16: ...ls and Indicators Number Location Description 1 Front Power Button LED Indicator for Power Status 2 Unique Identifier UID Button LED Indicator 3 System Access LED Indicator 4 System Status LED Indicat...

Page 17: ...ntroller Module 11 Power Supply Unit 2 12 Fan Module 2 13 System Controller Additional Host Card Expansion Slot 14 Controller Status LED 15 Master Slave LED 16 Unique Identifier UID LED Indicator 17 M...

Page 18: ...s or purchase the best cost performance SAS SATA HDDs or SSDs from the market it will significantly reduce your IT infrastructure investment cost Please refer to the following website for the compatib...

Page 19: ...rive Installation A screwdriver Phillips 1 At least one 3 5 or 2 5 SAS SATA drive please visit www qsan com for compatible drive models CAUTION Please ensure that there is no data on the disk to preve...

Page 20: ...Reserved 3 1 3 Install the Disk Drive LFF 1 Open the drive tray Push the release button from right to left to open the carrier handle Hold the carrier handle and pull out the disk drive tray repeat t...

Page 21: ...our spots indicate below with four 6 32 screws provided in the accessory box 3 Install a 2 5 SSD into an LFF tray Place the drive in the blue area shown below of the tray Turn the tray upside down and...

Page 22: ...rive tray into the empty drive bay all the way to the back until the carrier handle can be closed Push the disk drive lock from right to left to lock the drive tray TIP Make sure the tray is pushed in...

Page 23: ...AS and disconnect power network cable s or any other device cable that is attached to your system to prevent any possible damages 2 Remove the controller from the system chassis Loosen the screws belo...

Page 24: ...ot Push the retaining clips on the slot out to the sides Align the notch on the gold edge of the module with the notch in the memory slot Push down on the memory module with firm and even pressure The...

Page 25: ...memory Table 3 2 The Suggested Installation Combination for Memory Slot 1 Slot 2 Total Memory 4GB 4GB 8GB Default 8GB 8GB 16GB 16GB 16GB 16GB 16GB 32GB 32GB 32GB 32GB 32GB 64GB CAUTION To ensure the s...

Page 26: ...host card 2 The host card CANNOT be hot plugged in the controller module TIP Please note that if you change the host card type on the controller the network setting may change depending on your syste...

Page 27: ...nents to prevent damage 3 Remove the dummy host card bracket Loosen the screw s on the controller cage Remove the dummy host card bracket 4 Install the host card Align the host card to the slot then g...

Page 28: ...2 Align the controller with the chassis then gently push the controller all the way to the back Push back and release lever then fasten the screws on the back of the XCubeNAS INFORMATION 1 If you want...

Page 29: ...e 1 Shutdown your XCubeNAS and disconnect power network cable s or any other device cable that is attached to your system to prevent any possible damages 2 Remove the fan module from XCubeNAS Press th...

Page 30: ...surface 1 Unplug the power cord from the PSU to be replaced 2 Remove the PSU from XCubeNAS Push the lever of the PSU at the rear panel in the indicated direction Pull out the PSU from the XCubeNAS 3 P...

Page 31: ...chassis Loosen the screws below the release lever on the back of the XCubeNAS Pull down both release lever at the same time then pull out the controller Use one hand to hold one end of the controller...

Page 32: ...t to purchase QSAN qualified rail kit full extension and thin slide with tool less bracket AA612508 series please contact QSAN authorized reseller CAUTION The populated XCubeNAS system can be very hea...

Page 33: ...31 2 Install the inner member onto the chassis 3 Install the outer rail bracket assembly to the frame Repeat this step for the other side...

Page 34: ...on Pull the middle member fully extended in locked position Ensure ball bearing retainer is located at the front of the middle member Insert chassis into the middle outer member When hitting the stop...

Page 35: ...he Host XN5016R has two on board 10GbE and one on board 1GbE LAN ports for host connections You can learn more about the path configuration in cabling for XN5016R by following images a One LAN connect...

Page 36: ...g tasks are done 1 Connect one end of each power cord to the power ports located on the back of the XCubeNAS and the other end to a power outlet 2 Connect at least one LAN cable to one of the LAN port...

Page 37: ...or be higher than the minimum requirement to ensure the system safety and reliability INFORMATION The Following are the operational conditions for XN5016R Temperature Operating temperature 0 to 40 C S...

Page 38: ...teps below 1 Power on the XCubeNAS 2 Open a web browser on your computer connected to the same local area network as XCubeNAS and use either of the following methods on the browser a Use Web Finder fi...

Page 39: ...on the Web Finder or double click on your XCubeNAS on the XFinder the welcome page will be launched on your web browser 4 Click Quick Setup or Custom Setup to start the setup process and follow the on...

Page 40: ...Both the XCubeNAS and your PC must be on the same local network 3 If you cannot find your XCubeNAS the default IP address for LAN 1 is 169 254 1 234 4 If you expanded your memory or add a network expa...

Page 41: ...t to restart shutdown or log out QSM please follow the steps below 1 To restart or shutdown QSM please click on the QSAN logo on the top left corner then choose the option which you would like to proc...

Page 42: ...40 Copyright 2018 QSAN Technology Inc All Rights Reserved 2 To log out QSM please click User Profile on the top right corner then choose Logout Click Yes button on the confirm window...

Page 43: ...ort beep sound for 1 second will be heard The administrator password and all the network settings will be reset the system configuration will result in Reset Admin password to the default value 1234 A...

Page 44: ...eted Web server setting are set to default AntiVirus setting are deleted SQL settings are set to default Media Library index will be deleted After configs are deleted restart the XCubeNAS Log out QSAN...

Page 45: ...43 2 Click the Reset Device button to proceed...

Page 46: ...front panel and the rear panel Please refer to the following content for definitions of LED behaviors Table 7 1 Descriptions of the System Controls and Indicators LEDs Number Description Definition 1...

Page 47: ...oing Off no host interface activity Note This behaviour does not include 1G port s activity 4 Enclosure Status LED Indicate current health status of the system Amber 1 The storage folder pool has reac...

Page 48: ...t Identification UID LED rear panel Blue the system has been identified Off the system has not been identified 10 1G LAN Port Speed Left Amber 1000Mbps connection Green 100Mbps connection Activity Lin...

Page 49: ...d or link fails HQ 10G4S2 10GbE via SFP Number Definition 1 Link Status LED Left Green flashes Asserted when the link is established and packets are being transmitted along with any receive activity A...

Page 50: ...has reached its full capacity 100 2 The system pool is going to be full 95 3 The system fan is out of function 4 A bad sector is detected on the hard disk drive or hard disk failed 5 One of the pool i...

Page 51: ...losure units Please refer to the table below for a maximum number of expansion enclosures and disk drives prior to performing system deployment Table 9 1 XCubeNAS System and Expansion Enclosure Config...

Page 52: ...ng the System Please follow the steps below to expand your storage space 1 Connect your XCubeNAS to one or more expansion unit s via the SAS port and SAS cable s The following images illustrate some e...

Page 53: ...51 b Dual Path Expansion 2 After connected to the expansion units you can check the deployment topology on QSM Control Panel Storage app Overview Enclosure Map...

Page 54: ...52 Copyright 2018 QSAN Technology Inc All Rights Reserved 3 The status of each expansion unit will be shown on QSM Monitor app Hardware...

Page 55: ...d that all maintenance is carried out by a certified technician Do not attempt to carry out any maintenance outside of those outlined in the following section of this guide System damage due to incorr...

Page 56: ...d when the fan failed If a fan failed to function you can check the fan status on QSM Please go to Monitor app Hardware The System Health and Fan Speed will show Error if failed You can also check the...

Page 57: ...Replace Power Supply Unit XCubeNAS comes with two redundant Power Supply Units PSU that can be hot swapped it when the PSU is not functioning If a PSU or its fan failed to function you can check the...

Page 58: ...which means your PSU has encountered an issue and need to be replaced immediately To replace the malfunction PSU please refer to chapter 3 5 Replace Malfunctioning PSU After the new PSU is successfull...

Page 59: ...t Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summertime 09 30 01 00 4 Via Email support qsan com Information to collect 1 Product name model or version and serial number 2 Fir...

Page 60: ...oviding documentation that meets and exceeds your expectations To help us improve the documentation email any errors suggestions or comments to docsfeedback qsan com When submitting your feedback incl...

Page 61: ...LLER S APPLICABLE RETURN POLICY General QSAN Technology Inc QSAN is willing to grant you User a license of software firmware and or other product sold manufactured or offered by QSAN the Product pursu...

Page 62: ...NG BUT NOT LIMITED TO ANY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE WORKMANLIKE EFFORT TITLE AND NON INFRINGEMENT ALL PRODUCTS ARE PROVIDE AS IS WITHOUT WARRANTY OF ANY KIND QSAN MAKES NO WARRA...

Page 63: ...he software or firmware anytime QSAN may assign its rights and obligations under this EULA to any third party without condition This EULA will be binding upon and will inure to User s successors and p...

Page 64: ...ide ports SFF 8643 internal connectors Enclosures LFF 2U12 LFF 3U16 LFF 4U24 SFF 2U26 No of Hard Drives 12 16 24 26 Hard Drive Interfaces 12Gb s 6Gb s 3 5 2 5 SAS NL SAS HDD 2 5 SAS SSD 3 5 SATA HDD 2...

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