background image

Continuous printing 

Press 

Print pause 

Print pause 

Press 

Resume Printing 

 

Led indication of printer status 

Led status 

The representative of the printer status 

Green light shine 

Normal standby 

Green light slow flashing 

Printer working 

Blue light shine 

RAM Test Errors 

Pink light shine 

Printer head over heat 

Red light shine 

The above cover is not covered 

Red light flashing 

No paper detected 

Yellow light shine always 

Low input voltage 

Yellow light flashing 

Paper jam 

White light shine always 

Print pause 

 

Printing Test 

Print Self-test Page 

 

When initially install a printer or any problems happen to the printer, you can make a self-test page to check the 
status of firmware version, printer parameter setting, printing quality and related setting information of external 
equipment etc. Once you confirm printer does not have any problems after self-testing, please check other devices 
or software. Self-testing function is working independently with other devices and software. 

 

To print a test page, check: 
1. The printer is connected to the network and that the paper roll is correctly installed. 
2. The printer is off and the cover is closed properly. 
 
Hold down the paper feed button, and then press the power button. When the printer turns on, release the power button. 

 

Printer maintenance 

Dust, pollen, viscous substances and other dirt inside the printer can significantly reduce print quality. Follow 
the steps below to clean the printer head when it is dirty. 
Note: Turn off the power before servicing. After printing, the printer head will be hot. After turning off the 
printer, wait 5 minutes before cleaning the print head. 

Summary of Contents for 50243

Page 1: ...1 USER GUIDE THERMAL LABEL PRINTER MODEL 50243 www qoltec com...

Page 2: ...the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on...

Page 3: ...ies do not try to disassemble repair or modification the printer 8 Do not let water or other objects get inside to the printer 9 Leave enough space for operation and maintenance around the printer 10...

Page 4: ...ontact the seller STANDARD ACCESSORIES APPEARANCE Front view Rear View Printer Power cable Adapter USB line Data wire CD Quick installation guide Warranty card Upper cover Paper out button Uncap butto...

Page 5: ...4 2D QR code Detecting Function Sensor Gap sensor Paper End Sensor uncover sensor black mark sensor Power supply External Power Specification 24V 2 5A Peak Value 8A LED indicator Unit Key RGB LED Pape...

Page 6: ...you have the original power supply to avoid damaging the printer If you have not used the printer for a long time please unplug it CONNECTION TO THE PRINTER AND PC 1 Make sure that the printer is off...

Page 7: ...them after adjusting the width Close the printer cover Outside Slide the paper into the paper tray at the back of the printer Open the printer head make sure the paper is positioned properly inside t...

Page 8: ...r panel The operational method of FEED Printer status Operation of FEED Function Standby Press Feed in a blank paper automatically Standby Press 3 seconds Enter into the learn mode of cover sheet Powe...

Page 9: ...g printing quality and related setting information of external equipment etc Once you confirm printer does not have any problems after self testing please check other devices or software Self testing...

Page 10: ...eaned parts are completely dry If so you can reuse the printer It is recommended to maintain the printer parts when quality of printing is worse than normal Troubleshooting The table below shows typic...

Page 11: ...t speed setting The print head rubber roller is covered with dust or an adhesive substance The printer head is damaged Reload paper again Use the setup or software mode to adjust the speed and color d...

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