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QNAP Turbo NAS TS-EC2480U-E3-4GE-R2, Hardware User Manual

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QNAP Turbo NAS TS-EC2480U-E3-4GE-R2 Hardware User Manual Download Page 49

 

49 

Technical Support 

 
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Summary of Contents for Turbo NAS TS-EC2480U-E3-4GE-R2

Page 1: ...QNAP Turbo NAS TS ECx80 Series Hardware User Manual 2014 QNAP Systems Inc All Rights Reserved...

Page 2: ...rchased may not support certain functions dedicated to specific models All features functionality and other product specifications are subject to change without prior notice or obligation Information...

Page 3: ...ccompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or docum...

Page 4: ...ts for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commerc...

Page 5: ...radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception whic...

Page 6: ...ctions must be strictly followed Failure to do so could result in injury to human body or death Caution This icon indicates the action may lead to disk clearance or loss OR failure to follow the instr...

Page 7: ...7 5 2 TS EC880 PRO TS EC1080 PRO 20 Chapter 6 Network Expansion Card Installation 23 6 1 TS EC880 PRO TS EC1080 PRO 23 6 2 TS EC2480U RP TS EC1680U RP TS EC1280U RP TS EC880U RP 27 Chapter 7 Install a...

Page 8: ...any liquid 8 Do not place the NAS on any uneven surface to avoid falling off and damage 9 Make sure the voltage is correct in the location where the NAS is installed Contact the distributor or the loc...

Page 9: ...ult system firmware or installing any unauthorized third party applications on QNAP products System TS EC880 Pro TS EC1080 Pro TS EC880U RP CPU Quad Core Intel Xeon Processor E3 1200 v3 Family Quad Co...

Page 10: ...amily Quad Core Intel Xeon Processor E3 1200 v3 Family Memory 4GB DDR3 ECC RAM 4GB DDR3 ECC RAM 4GB DDR3 ECC RAM Flash 512MB USB DOM 512MB USB DOM 512MB USB DOM CPU replaceable No No No Memory replace...

Page 11: ...The following settings are reset to default System administration password admin TCP IP configuration Obtain the IP address settings automatically via DHCP TCP IP configuration Disable Jumbo Frame TC...

Page 12: ...oes by web based system reset in Control Panel System Settings Backup Restore Restore to Factory Default except all the data are reserved The settings such as the users user groups and the network sha...

Page 13: ...copy button To use this function follow the steps below 1 Make sure a hard drive is installed and formatted on the NAS The default network share Qusb or Usb is created 2 Turn on the NAS 3 Configure th...

Page 14: ...apacity expansion is in process 6 Online RAID level migration is in process Red 1 The hard drive is invalid 2 The disk volume has reached its full capacity 3 The disk volume is going to be full 4 The...

Page 15: ...SB port is being detected 2 A USB device connected to the front USB port is being removed from the NAS 3 The USB device connected to the front USB port of the NAS is being accessed 4 The data is being...

Page 16: ...ed Short beep 0 5 sec 3 The NAS data cannot be copied to the external storage device from the front USB port Long beep 1 5 sec 3 every 5 min The system fan is out of function Long beep 1 5 sec 2 1 The...

Page 17: ...s to install a RAM module on the NAS Failure to do so could result in injury to human body or death QNAP provides RAM module optional purchase for users to upgrade the memory of the NAS Insert an extr...

Page 18: ...AS 2 Before installing the network expansion card put on an antistatic wrist strap to prevent electrostatic discharge The crocodile clip should be connected to the ground 3 Loosen the 2 screws on the...

Page 19: ...the RAM slot 6 Grasp the edge of the RAM module Align the notch on the gold edge of the RAM module with the notch in the RAM slot Insert the RAM module to the RAM slot until it cannot go any further 7...

Page 20: ...network cable s and any other connectors or cables from the NAS 2 Before installing the network expansion card put on an antistatic wrist strap to prevent electrostatic discharge The crocodile clip s...

Page 21: ...21 4 Remove the case cover of the NAS gently 5 Loosen the cable...

Page 22: ...of the RAM slot 7 Grasp the edge of the RAM module Align the notch on the gold edge of the RAM module with the notch in the RAM slot Insert the RAM module to the RAM slot until it cannot go any furthe...

Page 23: ...the NAS Failure to do so could result in injury to human body or death The TS x80 series provides expansion slots for network expansion Insert an extra network expansion card optional purchase to the...

Page 24: ...onnect 10GbE Network Adapters Short reach optical OCe11102 NM 3 Emulex OneConnect 10GbE Network Adapters SFP Direct attach copper OCe11102 IX 4 Emulex OneConnect 10GbE Network Adapters Short reach opt...

Page 25: ...25 4 Remove the case cover of the NAS gently 5 Loosen the screws and remove the expansion slot cover...

Page 26: ...ot until it cannot go any further 7 Fasten the screws 8 Close the case cover and fasten the screws Connect the power adaptor and cables to the NAS 9 To check that the network expansion is recognized b...

Page 27: ...nnectors or cables from the NAS 2 Before installing the network expansion card put on an antistatic wrist strap to prevent electrostatic discharge The crocodile clip should be connected to the ground...

Page 28: ...fasten the screw 7 Push back Motherboard Drawer Then fasten the screw 8 Connect the power adaptor and cables to the NAS 9 To check that the network expansion is recognized by the NAS power up the NAS...

Page 29: ...g instructions should only be performed by an authorized and trained technician Strictly adhere to the instructions to install a mSATA module on the NAS Failure to do so could result in injury to huma...

Page 30: ...ect the power adaptor network cable s and any other connectors or cables from the NAS 2 Loosen the 2 screws on the rear of the NAS as shown in the illustration 3 Hold the handle and pull backwards to...

Page 31: ...he gold edge of the mSATA module with the notch in the mSATA slot Insert the mSATA Flash Module to the mSATA slot until it cannot go any further 5 Insert the module fixing 6 Return the Motherboard Dra...

Page 32: ...To check that the mSATA Flash Module is recognized by the NAS power up the NAS and login to the web interface as an administrator Go to Control Panel Storage Manager Disk and check the Internal Cache...

Page 33: ...other connectors or cables from the NAS 2 Before installing the network expansion card put on an antistatic wrist strap to prevent electrostatic discharge The crocodile clip should be connected to a g...

Page 34: ...SATA Flash Module Align the notch on the gold edge of the mSATA Flash Module with the notch in the mSATA slot Insert the mSATA Flash Module to the mSATA slot until it cannot go any further 6 Insert an...

Page 35: ...nect the power adaptor and cables to the NAS 8 To check that the mSATA Flash Module is recognized by the NAS power up the NAS and login to the web interface as an administrator Go to Control Panel Sto...

Page 36: ...or improper installation of hard disks in any occasions for any reasons Note that if a hard drive new or used which has never been installed on the NAS before is installed the hard drive will be forma...

Page 37: ...a new hard drive to replace the failed one The capacity of the new hard drive should be the same as or larger than the failed hard drive 4 Unplug the failed drive from the NAS Wait for about 20 secon...

Page 38: ...over an inactive RAID group on the NAS 1 Make sure the volume status of the RAID group is Not active 2 Install the same hard drives which have been formerly removed from the NAS back to the same hard...

Page 39: ...rting all the original hard disk drives to the NAS and they can be spun up identified accessed and the hard drive superblock is not damaged N A If re inserting all the original hard disk drives to the...

Page 40: ...will be shown N A S 5 F 4 D E 3 1 6 9 2 5 4 1 0 0 1 0 0 For the first time installation the LCD panel shows the number of hard drives detected and the IP address Configure the hard drives Number of h...

Page 41: ...ute RAID synchronization and the progress will be shown on Storage Manager Storage Pools page The synchronization rate is around 30 60 MB s vary by hard drive models system resource usage etc Note If...

Page 42: ...e Main Menu consists of the following items 1 TCP IP 2 Physical disk 3 Volume 4 System 5 Shut down 6 Reboot 7 Password 8 Back 1 TCP IP The following options are available LAN1 IP Address LAN1 Subnet M...

Page 43: ...s more than one volume press the Select button to view the information The following table shows the description of the LCD messages for RAID 5 configuration LCD Display Drive configuration RAID5 S RA...

Page 44: ...LCD panel is blank Enter this option to change the password of the LCD panel Select Yes to continue C h a n g e P a s s w o r d Y e s N o Enter a password of maximum 8 numeric characters 0 9 When the...

Page 45: ...stem fan fails Sys Overheat The system overheats HDD Overheat The hard drive overheats CPU Overheat The CPU overheats Network Lost Both LAN 1 and LAN 2 are disconnected in failover or load balancing m...

Page 46: ...nician To replace a failed power supply unit on the TS EC2480U RP TS EC1680U RP TS EC1280U RP TS EC880U RP Turbo NAS Turbo NAS follow the steps below 1 Turn off the NAS Disconnect the power adaptor ne...

Page 47: ...47 3 Unplug the failed power supply 4 Plug in a new power supply to the NAS 5 Turn on the NAS 6 Connect the power adaptor and cables to the NAS...

Page 48: ...to the NAS applied to 1U and 2U models Users can enable redundant power supply mode in Control Panel System Settings Hardware to receive warning alert for the redundant power supply The NAS will beep...

Page 49: ...via instant messenger Online Support http www qnap com Forum http forum qnap com Technical Support in the USA and Canada Email q_supportus qnap com TEL 1 909 595 2782 Address 168 University Parkway P...

Page 50: ...ompliance Class NAS Models FCC CE TS EC2480U RP Class A Class A TS EC1680U RP Class A Class A TS EC1280U RP Class A Class A TS EC880U RP Class A Class A TS EC1080 Pro Class B Class B TS EC880 Pro Clas...

Page 51: ...referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for them if you wish that you receive so...

Page 52: ...as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on general pur...

Page 53: ...interface presents a list of user commands or options such as a menu a prominent item in the list meets this criterion 1 Source Code The source code for a work means the preferred form of the work fo...

Page 54: ...e output from running a covered work is covered by this License only if the output given its content constitutes a covered work This License acknowledges your rights of fair use or other equivalent as...

Page 55: ...dified Source Versions You may convey a work based on the Program or the modifications to produce it from the Program in the form of source code under the terms of section 4 provided that you also mee...

Page 56: ...s covered by this License on a durable physical medium customarily used for software interchange for a price no more than your reasonable cost of physically performing this conveying of source or 2 ac...

Page 57: ...ork in that User Product from a modified version of its Corresponding Source The information must suffice to ensure that the continued functioning of the modified object code is in no case prevented o...

Page 58: ...e additional permissions on material added by you to a covered work for which you have or can give appropriate copyright permission Notwithstanding any other provision of this License for material you...

Page 59: ...this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of...

Page 60: ...icenses to the work the party s predecessor in interest had or could give under the previous paragraph plus a right to possession of the Corresponding Source of the work from the predecessor in intere...

Page 61: ...cense to downstream recipients Knowingly relying means you have actual knowledge that but for the patent license your conveying the covered work in a country or your recipient s use of the covered wor...

Page 62: ...o General Public License Notwithstanding any other provision of this License you have permission to link or combine any covered work with a work licensed under version 3 of the GNU Affero General Publ...

Page 63: ...TIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 16 Limitation of Liability IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR A...

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