QNAP TS-977XU-RP User Manual Download

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TS-x77XU

TS-977XU

TS-977XU-RP

User Guide

Document Version: 6
01/06/2021

Summary of Contents for TS-977XU-RP

Page 1: ...TS x77XU TS 977XU TS 977XU RP User Guide Document Version 6 01 06 2021...

Page 2: ...ing Expansion Cards 23 Hot swapping Redundant Power Supply Units 27 Installing Handles on TS 977XU and TS 977XU RP 29 Rail Kits 30 Expansion Unit Installation 30 QTS Installation 33 Installing QTS Usi...

Page 3: ...QTS 45 7 Notices Limited Warranty 46 Disclaimer 46 BSMI Notice 46 CE Notice 47 FCC Notice 47 GNU Public License 47 SJ T 11364 2006 55 2...

Page 4: ...that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Importa...

Page 5: ...rform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and...

Page 6: ...x 3 5 inch SATA 6 Gbps bays 5 x 2 5 inch SATA 6 Gbps bays Drive compatibility 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives Important 2 5 inch drive t...

Page 7: ...ail kit package Power supply unit TS 977XU 250W 100 240V AC 50 60Hz TS 977XU RP 2 x 300W 100 240V AC 50 60Hz Warning To reduce the risk of fire or electric shock ensure that you only connect the power...

Page 8: ...1 Power cord TS 977XU 1 TS 977XU RP 2 Ethernet cable 2 Screws for 2 5 inch drives TS 977XU TS 977XU RP 32 Screws for 3 5 inch drives TS 977XU TS 977XU RP 36 Quick Installation Guide QIG 1 Components F...

Page 9: ...rt 3 10GbE SFP 6 Ethernet port 2 GbE RJ45 2 USB 3 2 Gen 2 Type A port 7 USB 3 2 Gen 1 Type A ports 3 Ethernet port 1 GbE RJ45 8 Ethernet port 4 10GbE SFP 4 PCIe low profile cover 9 Reset button 5 Powe...

Page 10: ...Gen 1 Type A ports 4 PCIe low profile cover 9 Ethernet port 4 10GbE SFP 5 Power supply unit 1 10 Reset button System Board TS 977XU TS 977XU RP No Component No Component 1 PCIe slot 1 PCIe 3 0 x16 4 M...

Page 11: ...before performing any operations General Instructions The device should be stored in a secure location with restricted access controlled through the use of a tool lock and key or any means of security...

Page 12: ...system components System Battery To avoid potential battery explosion causing injury or damage to components ensure that you replace the existing battery with a battery of the same type Dispose of us...

Page 13: ...ponents 1 Place your NAS device in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details see the following topics Installing 3 5 inch Ha...

Page 14: ...ate drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive and installing QTS deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage...

Page 15: ...e on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS x77XU...

Page 16: ...lectrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other...

Page 17: ...e on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS x77XU...

Page 18: ...SD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from ot...

Page 19: ...b Pull the tray out 4 Install a drive on the tray a Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray b Attach the screws to...

Page 20: ...ay into the bay b Attach the screw that secures the drive tray to the chassis 6 Attach the top cover a Place the cover on the NAS b Attach the screws connecting the top cover to the chassis TS x77XU U...

Page 21: ...es Ensure that each memory channel uses identical modules See table below for details Channel name Slot numbering Channel A Slots 1 2 Channel B Slots 3 4 When installing one module use the slot furthe...

Page 22: ...Disconnect all cables and external attachments 4 Remove the case cover a Remove the screws connecting the top cover to the chassis b Lift the cover off the device 5 Remove an existing module a Push th...

Page 23: ...he metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place 7 Attach the case cover a Place the cover on the dev...

Page 24: ...cards some of which require QNAP PCIe brackets QNAP branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the device Warning Only qualified personne...

Page 25: ...e e Locate a specific component or device model in the list f Optional Click the corresponding Note icon to view more information 2 Power off the device 3 Disconnect the power cord from the electrical...

Page 26: ...e screw that secures the cover to the bracket b Pull the cover away from the slot 8 Install the expansion card a Insert the card into the PCIe slot on the bracket b Attach the screw TS x77XU User Guid...

Page 27: ...into the PCIe slot on the system board b Attach the screws that secure the bracket to the chassis 10 Attach the case cover a Place the cover on the device b Attach the screws connecting the top cover...

Page 28: ...The NAS may have one or more power supply unit PSU cords To avoid serious injuries a trained service technician must disconnect all PSU cords before installing or replacing system components 1 Power...

Page 29: ...lectrical outlet 6 Power on the device 7 Enable alerts for PSU failures a Log on to QTS as administrator b Go to Control Panel System Hardware General c Select Enable Redundant Power Supply Mode d Cli...

Page 30: ...an angle bracket a Align the openings on the handle with the two round screw holes on the angle bracket b Attach the screws to lock the handle to the angle bracket 3 Install the angle bracket on the...

Page 31: ...RP RAIL B02 You can find installation information in the rail kit package Expansion Unit Installation The TS x77XU supports both SAS and USB expansion units Expansion Unit Model Description Required...

Page 32: ...SB 3 2 Gen 2 Type C to Type C cable TR 004U Uses a USB 3 2 Gen 1 Type C interface Supports SATA drives USB 3 2 Gen 1 Type A to Type C cable USB 3 2 Gen 2 Type C to Type C cable RAIL B02 TL R400S Uses...

Page 33: ...age Snapshots Overview System c Verify that the expansion units are listed Connecting USB Expansion Units To connect the device to USB expansion units USB Type A to USB Type C cables or USB Type C to...

Page 34: ...rview System c Verify that the expansion units are listed QTS Installation The TS x77XU uses the QNAP QTS operating system You can install QTS using any of the following methods Method Description Req...

Page 35: ...m utilities 4 Locate the NAS in the list and then double click the name or IP address The Smart Installation Guide opens in the default web browser 5 Click Start Smart Installation Guide The Enter the...

Page 36: ...com Scan the QR code on the NAS using a mobile device The web page lists all the uninitialized QNAP NAS devices on the local network 4 Find your NAS from the list and then click Initialize Note If you...

Page 37: ...e date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 12 Click Next The Configure the network settings screen appea...

Page 38: ...without special characters For example if the first MAC address is 00 08 9B F6 15 75 then the admin password will be 00089BF61575 Tip You can find the first MAC address using Qfinder Pro A label atta...

Page 39: ...rt trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password...

Page 40: ...when accessing read write the data A bad sector is detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardw...

Page 41: ...unit has been detected Off No expansion unit has been detected Audio Alert Duration Frequency Description Short beep 0 5 seconds 1 The NAS is starting up When the reset button is pressed for 3 second...

Page 42: ...r occurred The shared folder is about to reach its full capacity The shared folder has reached its full capacity The drives are in degraded mode The drive is rebuilding The USB device is being removed...

Page 43: ...D 6 4 One or two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail RAID 50 6 One disk per subgroup fails RAID 60 8 Two disks per subgroup fail 1...

Page 44: ...o 16 member drives per RAID group For devices with more than 16 drives QNAP recommends configuring several RAID groups with less than 16 member drives For example if a device has 24 drives QNAP recomm...

Page 45: ...that the status is Rebuilding Support and Other Resources QNAP provides the following resources Resource URL Documentation https download qnap com Compatibility List https www qnap com compatibility...

Page 46: ...ink Enables you to access QNAP devices over the internet without configuring complex port forwarding settings QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP serv...

Page 47: ...control or safety systems or in nuclear facility applications In no event shall QNAP s liability exceed the price paid for the product from direct indirect special incidental or consequential damages...

Page 48: ...y to cause harmful interference in which case the user will be required to correct the interference at his own expense Important Any modifications made to this device that are not approved by QNAP Sys...

Page 49: ...of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on...

Page 50: ...s granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License explicitly affirms your unlimited permission t...

Page 51: ...permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate 7 Conveying Non Source Forms You may convey a covered work in object code f...

Page 52: ...e Installation Information But this requirement does not apply if neither you nor any third party retains the ability to install modified object code on the User Product for example the work has been...

Page 53: ...and finally terminates your license and b permanently if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation Moreover your license...

Page 54: ...ense to downstream recipients Knowingly relying means you have actual knowledge that but for the patent license your conveying the covered work in a country or your recipient s use of the covered work...

Page 55: ...different permissions However no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version 16 Disclaimer of Warranty THERE IS NO WARR...

Page 56: ...11364 2006 RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 TS x77XU User Guide Notic...

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