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TS-932PX

TS-932PX-4G

User Guide

Document Version: 3

17/08/2020

Summary of Contents for TS-932PX

Page 1: ...TS 932PX TS 932PX 4G User Guide Document Version 3 17 08 2020 ...

Page 2: ...Modules 20 Expansion Unit Installation 25 QTS Installation 26 Installing QTS Using Qfinder Pro 27 Installing QTS Using the Cloud Key 28 4 Basic Operations Power Button 30 Reset Button 31 USB One Touch Copy Button 32 LEDs 32 Audio Alert 35 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 37 Hot swapping Failed Drives 37 Recovering Unintentionally Removed Healthy Drives 38 Supp...

Page 3: ...GNU Public License 40 FCC Notice 48 CE Notice 48 SJ T 11364 2006 49 2 ...

Page 4: ...at the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings pro...

Page 5: ... QNAP or a QNAP authorized service center for maintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Con...

Page 6: ...TA 6 Gbps Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives 2 5 inch bays 2 5 inch solid state drives Hot swapping Supported Network 10 Gigabit Ethernet ports 2 x 10 GbE SFP 2 5 Gigabit Ethernet ports 2 x 2 5 GbE RJ45 Important Avoid connecting these ports to Power Sourcing Equipment or a Power over Ethernet port as it ...

Page 7: ...ing temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Security slot Kensington security slot Tip For the list of compatible drive models and expansion cards go to https www qnap com compatibility Package Contents Item Quantity TS 932PX 1 AC power adapter 1 Power cord 1 Ethernet cables 1 x CAT5e Drive tray keys 2 Screws...

Page 8: ...D 6 USB One Touch Copy button 3 USB LED 7 USB 3 2 Gen 1 One Touch Copy Type A port 4 Drive LEDs Rear Panel No Component No Component 1 Reset button 5 10 Gigabit Ethernet SFP ports 2 2 5 Gigabit Ethernet LEDs 6 USB 3 2 Gen 1 Type A ports TS 932PX User Guide Product Overview 7 ...

Page 9: ...ns safety precautions and installation and maintenance procedures should have physical access to the device To avoid potential injury or damage to components ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock e...

Page 10: ... F Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Flat anti static surface without exposure to direct sunlight liquids or chemicals Free from objects that may obstruct NAS ventilation or apply pressure to the NAS or power cord Hardware and peripherals Storage drives For the list of compatible drive models go to https www qnap com compatibility Network cable Tools Phillip...

Page 11: ...d State Drives on Solid State Drive Trays 3 Optional Replace the memory modules For details see Replacing Memory Modules 4 Optional Connect the expansion units For details see Expansion Unit Installation 5 Connect the power cord and all applicable cables 6 Power on the NAS 7 Install QTS For details see QTS Installation 8 Log on to QTS TS 932PX User Guide Product Overview 10 ...

Page 12: ...ch solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the ...

Page 13: ... a drive on the tray a Remove the fastening panels from the sides of the drive tray b Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels to lock the drive to the tray TS 932PX User Guide Installation and Configuration 12 ...

Page 14: ...d Optional Attach the screws Note To transport the NAS with the HDDs installed install the screws for better protection 4 Load the tray into the bay TS 932PX User Guide Installation and Configuration 13 ...

Page 15: ...ives or Solid State Drives on 3 5 inch Trays Warning Observe electrostatic discharge ESD procedures to avoid damage to components Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death TS 932PX User Guide Installation and Configuration 14 ...

Page 16: ...ng components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out Note The preinstalled drive trays come unlocked Important Ensure the drive tray keys are stored in a safe place 3 Install a drive on the tray a Remove the right fastening panel from the drive tray TS 932PX User Guide Installation and Configuration 15 ...

Page 17: ...so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray c Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS 932PX User Guide Installation and Configuration 16 ...

Page 18: ... NAS Installing Solid State Drives on Solid State Drive Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components TS 932PX User Guide Installation and Configuration 17 ...

Page 19: ...dy parts away from other moving components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Align the SATA connector on the drive with the opening at the end of the tray b Place the drive on the tray TS 932PX User Guide Installation and Configuration 18 ...

Page 20: ...4 Load the tray into the bay a Insert the tray into the bay b Push the handle c Lock the tray TS 932PX User Guide Installation and Configuration 19 ...

Page 21: ...s Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove each drive tray by simultaneously pressing the latch and pulling the tray a Pull the tray handle outwa...

Page 22: ...c Repeat the process for the remaining trays 5 Place the device on its left side TS 932PX User Guide Installation and Configuration 21 ...

Page 23: ...y that the module has tilted upward and is completely released from the slot Warning Attempting to remove a module that is not completely released may damage the module and the motherboard c Hold the module by the edges d Carefully slide the module out of the slot TS 932PX User Guide Installation and Configuration 22 ...

Page 24: ...ll a new module a Align the notch with the ridge in the slot b Insert the module into the slot c Verify that the metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place TS 932PX User Guide Installation and Configuration 23 ...

Page 25: ...e drive tray into the drive bay b Push in the handle c Repeat the process for the remaining trays 10 Connect all cables and external attachments 11 Power on the device 12 Verify that the module is recognized by the device a Log on to QTS as administrator TS 932PX User Guide Installation and Configuration 24 ...

Page 26: ...es USB 3 2 Gen 2 Type A to Type C cable TR 004 Uses a USB 3 2 Gen 1 Type C interface Supports SATA drives USB 3 2 Gen 1 Type A to Type C cable TR 004U Uses a USB 3 2 Gen 1 Type C interface Supports SATA drives USB 3 2 Gen 1 Type A to Type C cable RAIL B02 TL D800C Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type C cable TL R1200C RP Uses a USB 3 2 Gen 2 Type ...

Page 27: ...that the expansion units are listed QTS Installation Method Description Requirements Qfinder Pro installation Recommended If the NAS is connected to your local area network you can do the following Locate the NAS using Qfinder Pro Complete the steps in the Smart Installation Guide wizard Computer Network cable Qfinder Pro installer TS 932PX User Guide Installation and Configuration 26 ...

Page 28: ...w qnap com utilities 4 Locate the NAS in the list and then double click the name or IP address 5 Perform any of the following actions To check for the latest available version click Start The wizard downloads the latest available version and then the NAS restarts after the download is complete If a newer version is not available the wizard automatically displays the Smart Installation Guide To ins...

Page 29: ...data before proceeding 1 Power on the NAS 2 Connect the NAS to the internet 3 Go to the QNAP Cloud Installation page using one of the following methods On your computer go to http install qnap com Scan the QR code on the NAS using a mobile device The web page lists all the uninitialized QNAP NAS devices on the local network 4 Find your NAS from the list and then click Initialize Note If your NAS i...

Page 30: ...e 10 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 11 Click Next 12 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ens...

Page 31: ...Power on Press the button once The device powers on Power off Press and hold the button for 1 5 seconds The device powers off Force power off Press and hold the button for 10 seconds The device powers off Important Use this method only when the device is unresponsive TS 932PX User Guide Basic Operations 30 ...

Page 32: ...ro A label attached to the device also lists the address as MAC1 TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system re...

Page 33: ...AS only copies files that were modified or added after the last backup LEDs LEDs indicate the system status and related information when the device is powered on The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host For details on the location of the LEDs see Components TS 932PX User Guide Basic Operations 32 ...

Page 34: ...to reach its full capacity The system fan is not functioning An error occurred when accessing read write the data A bad sector is detected on the hard drive The device is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self test error occurred Flashes red every 0 5 seconds The device is in degraded mode one member drive failed in RA...

Page 35: ...network connection is operating at 10 Gbps Off There is no network connection 10 Gigabit Ethernet SFP activity Orange A network connection has been established Flashes orange Data is being transmitted Off There is no network connection Multi Gigabit speed Green The network connection is operating at 2 5 Gbps Orange The network connection is operating at 2 5 Gbps The network connection is operating...

Page 36: ... The NAS is starting up When the reset button is pressed for 3 seconds the NAS resets configurations When the reset button is pressed for 10 seconds the NAS resets configurations and reboots The operating system was updated The device is starting USB One Touch Copy 2 The USB device has been removed USB One Touch copy button 3 Cannot detect installed disk The NAS data cannot be copied to the extern...

Page 37: ...he disk volume is about to reach its full capacity The disk volume has reached its full capacity The USB device is being removed USB one touch copy button A volume status error occurred A drive is plugged in or out The iSCSI is about to reach full capacity 1 The NAS was powered off by force shutdown hardware shutdown The NAS was powered on successfully and is ready Long and short beeps 1 long and ...

Page 38: ...r two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail RAID 50 6 One disk per subgroup fails RAID 60 8 Two disks per subgroup fail 1 Log on to QTS 2 Go to Main Menu Storage Snapshots Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the fa...

Page 39: ...umber One or two member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Support and Other Resources QNAP provides the following resources Resource URL Documentation https docs qnap com Compatibility List https www qnap com compatibility NAS Migration Compatibility https www qnap com en nas migration Expansion Unit Compatibility...

Page 40: ...rt forwarding settings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TS 932PX User Guide Glossary 39 ...

Page 41: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 42: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 43: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licens...

Page 44: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 45: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 46: ...covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless ...

Page 47: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 48: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 49: ...e harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocat...

Page 50: ...管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS 932PX User Guide Notices 49 ...

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