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QNAP TS-64eU Series, User Manual

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Installing M.2 Solid-State Drives

3. Connect the power cord and all applicable cables.

4. Power on the NAS.

5. Install QTS.

For details, see

QTS Installation

.

6. Log on to QTS.

TS-x64eU User Guide

Product Overview

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Summary of Contents for TS-64eU Series

Page 1: ...TS x64eU TS 464eU TS 864eU TS 864eU RP User Guide Document Version 1 28 03 2022...

Page 2: ...pansion Unit Installation 34 Installing Handles 36 Rail Kits 38 QTS Installation 38 Installing QTS Using Qfinder Pro 38 Installing QTS Using the Cloud Key 41 4 Basic Operations Power Button 45 Reset B...

Page 3: ...Cloud Key 58 myQNAPcloud 58 myQNAPcloud Link 58 Qfinder Pro 58 QNAP ID 58 QTS 58 8 Notices Limited Warranty 59 Disclaimer 59 GNU Public License 59 CE Notice 67 UKCA Notice 67 FCC Notice 67 VCCI Notic...

Page 4: ...t the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important n...

Page 5: ...er for maintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any...

Page 6: ...ackward compatible with SATA 3 Gbps drives Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives Note For the list of compati...

Page 7: ...e not included with the NAS and must be purchased separately For details contact an authorized reseller or go to https shop qnap com Information on rail kit installation can be found in the installati...

Page 8: ...U RP 4G 32 Screws for 2 5 inch drives TS 464eU 4G 12 TS 864eU 4G 24 TS 864eU RP 4G 24 Quick Installation Guide QIG 1 Components Front Panel TS 464eU 4G No Component No Component 1 Drive 1 LED 6 M 2 SS...

Page 9: ...ponent 1 Power button 4 Expansion unit LED 2 Status LED 5 Drive LEDs 3 LAN LED Rear Panel TS 464eU 4G No Component No Component 1 Reset button 6 Kensington security slot 2 USB 2 0 Type A ports 7 Power...

Page 10: ...bit Ethernet speed LED 5 HDMI port TS 864eU 4G No Component No Component 1 PCIe low profile cover 6 2 5 Gigabit Ethernet activity LED 2 2 5 Gigabit Ethernet ports RJ45 7 2 5 Gigabit Ethernet speed LED...

Page 11: ...e A ports 2 2 5 Gigabit Ethernet ports RJ45 7 2 5 Gigabit Ethernet activity LED 3 Power supply unit 1 8 2 5 Gigabit Ethernet speed LED 4 Power supply unit 2 9 HDMI port 5 USB 3 2 Gen 2 Type A ports 10...

Page 12: ...slot 2 3 M 2 SSD slot 2 2 Memory slot 1 4 M 2 SSD slot 1 TS 864eU 4G TS 864eU RP 4G No Component No Component 1 PCIe slot 1 PCIe 3 0 x2 3 Memory slot 2 2 Memory slot 1 Drive Numbering TS 464eU 4G TS x...

Page 13: ...to components ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to compone...

Page 14: ...re 27 C 80 6 F Flat anti static surface without exposure to direct sunlight liquids or chemicals Hardware and peripherals Storage drives For the list of compatible drive models go to https www qnap co...

Page 15: ...talling M 2 Solid State Drives 3 Connect the power cord and all applicable cables 4 Power on the NAS 5 Install QTS For details see QTS Installation 6 Log on to QTS TS x64eU User Guide Product Overview...

Page 16: ...2 5 inch solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to...

Page 17: ...a Place the tray on the drive so that the holes on the tray are aligned with those on the drive b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS x64eU User Guide Inst...

Page 18: ...ic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body part...

Page 19: ...a Place the tray on the drive so that the holes on the tray are aligned with those on the drive b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS x64eU User Guide Inst...

Page 20: ...cedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other mo...

Page 21: ...tall a heatsink on the M 2 SSD a Locate the controller on the M 2 SSD Note The M 2 SSD heatsink is an optional purchase For details see https www qnap com go product ts 464eu The controller location v...

Page 22: ...c Carefully press down the M 2 SSD until the pushpin locks the drive into place 7 Attach the case cover a Place the cover on the device TS x64eU User Guide Installation and Configuration 21...

Page 23: ...ty of the NAS by upgrading memory modules Use only QNAP memory modules to maintain system performance and stability You can purchase QNAP memory modules from authorized resellers For details on slot n...

Page 24: ...device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off...

Page 25: ...ed from the slot Warning Attempting to remove a module that is not completely released may damage the module and the system board c Hold the module by the edges d Carefully slide the module out of the...

Page 26: ...t the module into the slot c Verify that the metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place 7 Attach t...

Page 27: ...ardware Information c Check the value for Total memory Installing Expansion Cards The TS x64eU series supports selected expansion cards some of which require QNAP PCIe brackets QNAP branded expansion...

Page 28: ...ility list before installation For more information see www qnap com compatibility 1 Power off the device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external at...

Page 29: ...the screws that secure the module to the chassis b Remove the module from the chassis 6 Remove the PCIe cover a Remove the screw that secures the cover b Pull the cover away from the slot TS x64eU Us...

Page 30: ...ket to the expansion card a Remove all screws of the existing bracket b Carefully pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws TS x64eU User Guide In...

Page 31: ...nsert the card into the riser card slot 9 Attach the screw 10 Attach the expansion card module a Insert the module into the chassis b Attach the screws that secure the module to the chassis TS x64eU U...

Page 32: ...11 Attach the case cover a Place the cover on the device b Slide the cover forward c Tighten the screws TS x64eU User Guide Installation and Configuration 31...

Page 33: ...void serious injuries a trained service technician must disconnect all PSU cords before installing or replacing system components 1 Power off the NAS 2 Disconnect the power cord from the electrical ou...

Page 34: ...electrical outlet 6 Power on the NAS 7 Enable alerts for PSU failures a Log on to QTS as administrator b Go to Control Panel System Hardware General c Select Enable Redundant Power Supply Mode d Click...

Page 35: ...2 Type C to Type C cable TR 004U Uses a USB 3 2 Gen 1 Type C interface Supports SATA HDD SDD USB 3 2 Gen 1 Type A to Type C cable RAIL B02 TL D800C Uses a USB 3 2 Gen 2 Type C interface Supports SATA...

Page 36: ...USB cable to a USB 3 2 Gen 2 Type A port on the NAS 2 Power on the expansion units 3 Verify that the expansion units are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storag...

Page 37: ...D expansion units 5 Power on the NAS 6 Verify that the expansion units are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the...

Page 38: ...gle bracket with the holes on the chassis Note Ensure that the handle faces the same direction as the front panel b Attach the screws 4 Install a second handle on the other side of the chassis 5 Power...

Page 39: ...Network cable Qfinder Pro installer Cloud installation If the NAS is connected to the internet you can do the following Scan the QR code on the NAS Log into your myQNAPcloud account Use myQNAPcloud L...

Page 40: ...Click Browse The file upload window appears c Select the firmware file version d Click Next The system downloads the latest firmware version and restarts the NAS e Click Start Smart Installation 8 Cl...

Page 41: ...e NAS date and time will be the same as the configured time Synchronize with an Internet time server automatically Click Synchronize with an Internet time server automatically The NAS time will be the...

Page 42: ...Power on the NAS 2 Connect the NAS to the internet 3 Go to the QNAP Cloud Installation page using one of the following methods On your computer go to your respective region s site to download QTS Chi...

Page 43: ...ble version a Select Latest available version b Click Next The system downloads the latest firmware version and restarts the NAS c Click Start Smart Installation Uploaded version a Select Uploaded ver...

Page 44: ...time Enter manually a Select Input Manually b Specify the date and time The NAS date and time will be the same as the configured time Synchronize with an Internet time server automatically Click Sync...

Page 45: ...your device to a computer using a Thunderbolt cable 17 Click Next The Summary screen appears 18 Review the settings 19 Click Apply A confirmation message appears Warning Clicking Confirm deletes all...

Page 46: ...ess and hold the button for 1 5 seconds The device powers off Force power off Press and hold the button for 5 seconds The device powers off Important Use this method only when the device is unresponsi...

Page 47: ...frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD pan...

Page 48: ...rd drive The device is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self test error occurred Flashes red every 0 5 seconds The devi...

Page 49: ...e was detected Expansion Blue A QNAP USB or SATA external storage device is connected Off No expansion unit has been detected Audio Alert Duration Frequency Description Short beep 0 5 seconds 1 The NA...

Page 50: ...ed full capacity A storage pool status error occurred The disk volume is about to reach its full capacity The disk volume has reached its full capacity The drives are in degraded mode The drive is reb...

Page 51: ...an ARM NAS The destination NAS must run on the same QTS version as the source NAS or later The destination NAS must have sufficient free drive bays to accommodate all the drives that you are migratin...

Page 52: ...figured Licenses Licenses are not migrated Warning To prevent losing all your software licenses QNAP recommends deactivating licenses on the source NAS before data migration Applications If the destin...

Page 53: ...NAS using HBS 3 Preparing the Destination NAS 1 Log on to QTS 2 Create one or more storage pools For details see the Creating a Storage Pool topic in the QTS user guide 3 Create one or more volumes F...

Page 54: ...pace window appears 6 Select the destination NAS as the destination storage space and specify the following Setting Description Name The name used to identify the storage space IP address Host name Th...

Page 55: ...13 Click Next The Rules screen appears 14 Optional Configure job rules 15 Click Next The Summary screen appears 16 Review the job summary 17 Click Create The source NAS runs the created one way sync j...

Page 56: ...log on to QTS b Go to Control Panel Privilege Users c Click Create and then click Import Export Users d Select Import user and user group settings Note You can select whether to send a notification m...

Page 57: ...One or two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail RAID 50 6 One disk per subgroup fails RAID 60 8 Two disks per subgroup fail 1 Log on...

Page 58: ...umber One or two member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Support and Other Resources QNAP provides the following r...

Page 59: ...ink Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local ar...

Page 60: ...on QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disc...

Page 61: ...d this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions...

Page 62: ...he work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form...

Page 63: ...ure extensions of the covered work and which are not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation a...

Page 64: ...ification has been made If you convey an object code work under this section in or with or specifically for use in a User Product and the conveying occurs as part of a transaction in which the right o...

Page 65: ...g where to find the applicable terms Additional terms permissive or non permissive may be stated in the form of a separately written license or stated as exceptions the above requirements apply either...

Page 66: ...aragraphs a patent license is any express agreement or commitment however denominated not to enforce a patent such as an express permission to practice a patent or covenant not to sue for patent infri...

Page 67: ...later version applies to it you have the option of following the terms and conditions either of that numbered version or of any later version published by the Free Software Foundation If the Program d...

Page 68: ...two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has b...

Page 69: ...Systems Inc may void the authority granted to the user by the FCC to operate this equipment VCCI Notice A VCCI A BSMI Notice SJ T 11364 2006 RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0...

Page 70: ...Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 TS x64eU User Guide Notices 69...

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