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TS-410E

User Guide

Document Version: 1

27/07/2022

Summary of Contents for TS-410E

Page 1: ...TS 410E User Guide Document Version 1 27 07 2022 ...

Page 2: ... Installing QTS Using Qfinder Pro 19 Installing QTS Using the Cloud Key 21 4 Basic Operations Power Button 25 Reset Button 25 LEDs 26 Audio Alert 28 5 NAS Migration NAS Migration Requirements 29 Status and Setting Changes after NAS Migration 29 Migrating a NAS 30 Migrating NAS Data Using HBS 3 31 Preparing the Destination NAS 31 Creating a One Way Sync Job 32 Importing Local Users or Group Setting...

Page 3: ...Pcloud Link 37 Qfinder Pro 37 QNAP ID 37 QTS 37 8 Notices Limited Warranty 38 Disclaimer 38 GNU Public License 38 CE Notice 46 UKCA Notice 46 FCC Notice 46 VCCI Notice 47 BSMI Notice 47 SJ T 11364 2006 47 2 ...

Page 4: ...at the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings pro...

Page 5: ...pt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Tip Model specifications are subject to change without prior notice To see...

Page 6: ... Mb External I O Ports Expansion Slots USB ports 4 x USB 3 2 Gen 2 Type A HDMI ports 1 x HDMI 1 4b up to 3840 x 2160 resolution at 30 Hz with HDR Interface Buttons Power Reset Dimensions Form factor Tower Dimensions H x W x D 60 x 180 x 254 mm 2 36 x 7 08 x 10 in Net weight 2 64 kg 5 82 lbs Others Power supply unit External power adapter 90W and above 100 240V AC System battery CR2032 lithium batt...

Page 7: ...cord 1 AC power adapter 1 Ethernet cable 1 x Cat5e RJ45 Screws for 2 5 inch drives 12 NAS stands 2 Quick Installation Guide QIG 1 Components Front Panel No Component No Component 1 Drive LEDs 3 Status LED 2 LAN LED TS 410E User Guide Product Overview 6 ...

Page 8: ... HDMI 1 4b port 6 2 5 Gigabit Ethernet ports RJ45 3 USB 3 2 Gen 2 Type A ports 7 Reset button 4 Kensington security slot Rear Panel LEDs No Component No Component 1 2 5 Gigabit Ethernet activity LED 2 2 5 Gigabit Ethernet speed LED TS 410E User Guide Product Overview 7 ...

Page 9: ...ation and maintenance procedures should have physical access to the device To avoid potential injury or damage to components ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the p...

Page 10: ... fan blades Keep your body parts away from moving fan blades while the device is connected to a power source Moving components Keep your body parts away from other moving components The device is not suitable for use in locations where children are likely to be present Installation Requirements Category Item Environment Room temperature 0 C to 40 C 32 F to 104 F Non condensing relative humidity 5 ...

Page 11: ...requirements For details see Installation Requirements 2 Install drives For details see Installing 2 5 inch Solid state Drives on 2 5 inch Trays 3 Optional Connect expansion units For details see Connecting USB Expansion Units 4 Connect the power cord and all applicable cables 5 Power on the NAS 6 Install QTS For details see QTS Installation 7 Log on to QTS TS 410E User Guide Product Overview 10 ...

Page 12: ...ther moving components Keep your hands and other body parts away from other moving components When using industrial wide temperature SSDs you must adjust the disk warning settings to 85 C in QTS to match the operating temperature upper limit of wide temperature SSDs You can set it once and apply it to all disks The default temperature settings in QTS for general commercial SSDs is 70 C 1 Power off...

Page 13: ...b Turn the NAS 90 to the right c Remove the screws TS 410E User Guide Installation and Configuration 12 ...

Page 14: ...d Lift the cover off the device 5 Remove the drive tray TS 410E User Guide Installation and Configuration 13 ...

Page 15: ... a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 7 Load the tray into the bay TS 410E User Guide Installation and Configuration 14 ...

Page 16: ...8 Attach the case cover a Place the cover on the device b Attach the screws TS 410E User Guide Installation and Configuration 15 ...

Page 17: ...c Turn the NAS 90 to the left d Place the NAS on the NAS stand TS 410E User Guide Installation and Configuration 16 ...

Page 18: ... of applicable expansion units go to https www qnap com go compatibility expansion Expansion Unit Model Description Required Accessories TR 002 Uses a USB 3 2 Gen 1 Type C interface Supports SATA HDD SDD USB 3 2 Gen 2 Type A to Type C cable USB 3 2 Gen 2 Type C to Type C cable TR 004 Uses a USB 3 2 Gen 1 Type C interface Supports SATA HDD SDD USB 3 2 Gen 2 Type A to Type C cable USB 3 2 Gen 2 Type...

Page 19: ...The TS 410E supports connecting a maximum of two USB expansion units 1 Connect the expansion unit to the NAS a Connect the USB cable to the USB Type C port on the expansion unit b Connect the USB cable to a USB 3 2 Gen 2 Type A port on the NAS 2 Power on the expansion units 3 Verify that the expansion units are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapsh...

Page 20: ...e device Network cable myQNAPcloud account Cloud Key Installing QTS Using Qfinder Pro Warning Installing QTS deletes all data on the drives Back up your data before proceeding Important To protect your NAS from brute force attacks create a new system administrator account during QTS installation to disable the default admin account 1 Power on the NAS 2 Connect the NAS to your local area network 3 ...

Page 21: ...dministrator password again 9 Click Next The Set the date and time screen appears 10 Specify the time zone date and time using any of the following methods Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard Methods User Actions Synchronize with computer or device time Select Same as the computer device time The NAS time will b...

Page 22: ...Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 17 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before proceeding Important To protect your NAS from brute force attacks create a new system administrator account during QTS installation ...

Page 23: ...arranty The QNAP Warranty Service window opens in a new web page Important You can check your device warranty policy or purchase an extended warranty plan at QNAP Warranty Service 9 Close the warranty page The Smart Installation Guide opens in the default web browser 10 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers...

Page 24: ...automatically The NAS time will be the same as the NTP server 13 Click Next The Configure the network settings screen appears 14 Configure the network settings using any of the following methods Methods User Actions Obtain an IP address automatically DHCP Select Obtain an IP address automatically DHCP The system automatically detects and configures the IP address settings Use static IP address a S...

Page 25: ... Review the settings 18 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 19 Click Confirm QTS is installed TS 410E User Guide Installation and Configuration 24 ...

Page 26: ... hold the button for 3 seconds The following settings are reset to default System administrator password The default password is the first MAC address in uppercase letters without special characters For example if the first MAC address is 00 08 9B F6 15 75 then the admin password would be 00089BF61575 Tip You can find the first MAC address with Qfinder Pro or attached to a label on the device list...

Page 27: ...reset recreate the previous folder structure on the NAS LEDs LEDs indicate the system status and related information when the device is powered on The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host For details on the location of the LEDs see Components TS 410E User Guide Basic Operations 26 ...

Page 28: ... only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read Flashes red every 2 seconds The device is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes red once The device has received a command from the remote control Flashes orange The device is being accessed from the network Off All drives are in standby mode Drive Flashes red 5 times per se...

Page 29: ... the reset button is pressed for 3 seconds the NAS resets configurations When the reset button is pressed for 10 seconds the NAS resets configurations and reboots 3 The NAS data cannot be copied to the external storage device connected to the front USB port The firmware was updated Long beep 1 5 seconds 1 The NAS was powered off by force shutdown hardware shutdown The NAS was powered on successful...

Page 30: ...to an ARM NAS The destination NAS must run on the same QTS version as the source NAS or later The destination NAS must have sufficient free drive bays to accommodate all the drives that you are migrating from the source NAS For NAS models that do not support NAS migration you can migrate existing data using HBS 3 For details see Migrating NAS Data Using HBS 3 Status and Setting Changes after NAS M...

Page 31: ...onfigured Licenses Licenses are not migrated Warning To prevent losing all your software licenses QNAP recommends deactivating licenses on the source NAS before data migration Applications If the destination NAS has less RAM than the source NAS the following features and applications might not function Virtualization Station Qsirch and Snapshots Services Only services supported by the destination ...

Page 32: ...n NAS using HBS 3 Preparing the Destination NAS 1 Log on to QTS 2 Create one or more storage pools For details see the Creating a Storage Pool topic in the QTS user guide 3 Create one or more volumes For details see the Volume Creation topic in the QTS user guide 4 Create shared folders on the destination NAS For details see the Creating a Shared Folder topic in the QTS user guide 5 Install HBS 3 ...

Page 33: ... Space window appears 6 Select the destination NAS as the destination storage space and specify the following Setting Description Name The name used to identify the storage space IP address Host name The IP address or hostname used to access the storage space Tip Click to scan for available devices Port The port number used to access the storage space This value must be between 1 to 65535 Password...

Page 34: ...w 13 Click Next The Rules screen appears 14 Optional Configure job rules 15 Click Next The Summary screen appears 16 Review the job summary 17 Click Create The source NAS runs the created one way sync job Note It may take several minutes to migrate shared folders from the source NAS to the destination NAS Importing Local Users or Group Settings to the Destination NAS 1 Power on the source NAS 2 Ba...

Page 35: ...AS log on to QTS b Go to Control Panel Privilege Users c Click Create and then click Import Export Users d Select Import user and user group settings Note You can select whether to send a notification mail to newly created users or overwrite duplicate users e On your computer select the user settings file exported from the source NAS The source NAS user settings file is imported to the destination...

Page 36: ...ID 5 3 One member drive fails RAID 6 4 One or two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail 1 Log on to QTS 2 Go to Main Menu Storage Snapshots Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the device 6 Wai...

Page 37: ...6 Yes 4 2 RAID 10 Yes 4 Must be an even number One disk per subgroup fails Support and Other Resources QNAP provides the following resources Resource URL Documentation https download qnap com Compatibility List https www qnap com compatibility NAS Migration Compatibility https www qnap com go nas migration Expansion Unit Compatibility https www qnap com go compatibility expansion Service Portal ht...

Page 38: ... Link Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services QTS QNAP NAS operating system TS 410E User Guide Glossary 37 ...

Page 39: ...ion QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any...

Page 40: ...ed this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ...

Page 41: ... the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licen...

Page 42: ...ature extensions of the covered work and which are not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not ca...

Page 43: ...dification has been made If you convey an object code work under this section in or with or specifically for use in a User Product and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under t...

Page 44: ...ing where to find the applicable terms Additional terms permissive or non permissive may be stated in the form of a separately written license or stated as exceptions the above requirements apply either way 9 Termination You may not propagate or modify a covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically termi...

Page 45: ...paragraphs a patent license is any express agreement or commitment however denominated not to enforce a patent such as an express permission to practice a patent or covenant not to sue for patent infringement To grant such a patent license to a party means to make such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent li...

Page 46: ... later version applies to it you have the option of following the terms and conditions either of that numbered version or of any later version published by the Free Software Foundation If the Program does not specify a version number of the GNU General Public License you may choose any version ever published by the Free Software Foundation If the Program specifies that a proxy can decide which fut...

Page 47: ...terference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generate...

Page 48: ...rienced radio television technician for help Important Any modifications made to this device that are not approved by QNAP Systems Inc may void the authority granted to the user by the FCC to operate this equipment VCCI Notice VCCI B BSMI Notice SJ T 11364 2006 本产品符合中国 RoHS 标准以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求本产品上会附有环境友好使用期限的标签此期限是估算这些物质不会有泄漏或突变的年限本产品可能包含有较短的环境友好使用期限的可替换元件像是电池或灯管这些元件...

Page 49: ... 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS 410E User Guide Notices 48 ...

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