background image

10.

Wait for 30 seconds or until the JBOD enclosure beeps twice.

11.

Go to 

Main Menu

 > 

Storage & Snapshots

 > 

Storage

 > 

Storage/Snapshots

 .

12.

Locate the volume that contains the new drive and then verify that the status is 

Rebuilding

.

Support and Other Resources

QNAP provides the following resources:

Resource

URL

Documentation

https://docs.qnap.com

Service Portal

https://service.qnap.com

Downloads

https://download.qnap.com

Community Forum

https://forum.qnap.com

QNAP JBOD Enclosure - TL-R400S/TL-R1200S-RP User Guide

Troubleshooting   

28

Summary of Contents for TL-R1200S-RP

Page 1: ...JBOD Enclosure TL R400S TL R1200S RP User Guide Document Version 2 20 02 2020 ...

Page 2: ...ives on 3 5 inch Trays 16 Installing Handles 18 Connecting the JBOD Enclosure to a NAS 19 Connecting the JBOD Enclosure to a Server 21 Hot Swapping Redundant Power Supply Units 22 Rail Kits 24 4 Basic Operations LEDs 25 Audio Alert 25 Fan Speed Switch 26 5 Troubleshooting Forcing Storage Snapshots or QNAP JBOD Manager to Recognize the JBOD Enclosure 27 Hot swapping Failed Drives 27 Support and Oth...

Page 3: ...SJ T 11364 2006 39 2 ...

Page 4: ...that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings p...

Page 5: ...ntenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Component TL R400S TL R1200S RP Ordering Information Ordering P N TL R400S TL R1200S RP Storage Drive...

Page 6: ...ric shock ensure that you only connect the power cord to a properly grounded electrical outlet Sound level 22 1 db A 33 7 db A Note The sound level was tested at a bystander position which is within one meter of the JBOD enclosure The test device operated at low speed with the maximum number of drives installed Fans System 2 x 4 cm 12V DC smart fan System 2 x 7 cm 12V DC smart fan Warning To avoid...

Page 7: ... bus adapter TL R400S QXP 400eS A1164 TL R1200S RP QXP 1600eS Screws for 2 5 inch drives TL R400S 12 TL R1200S RP 36 Screws for 3 5 inch drives TL R400S 16 TL R1200S RP 48 Quick Installation Guide QIG 1 Components Front Panel TL R400S No Component No Component 1 Drive LEDs 3 Link LED 2 Fan error LED 4 Status LED QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Product Overview 6 ...

Page 8: ...e LEDs 3 Link LED 2 Status LED 4 Fan error LED Rear Panel TL R400S No Component No Component 1 Audio alert switch 4 Power switch 2 Fan speed switch 5 Kensington security slot QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Product Overview 7 ...

Page 9: ... Component No Component 1 Fan speed switch 5 Audio alert switch 2 SFF 8088 port drive bays 1 4 6 Power switch 3 SFF 8088 port drive bays 5 8 7 Power supply unit 1 4 SFF 8088 port drive bays 9 12 8 Power supply unit 2 QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Product Overview 8 ...

Page 10: ...Drive Numbering TL R400S TL R1200S RP QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Product Overview 9 ...

Page 11: ...ss to the device Hardware and peripherals NAS or computer Storage drives Tip For the list of compatible drive models go to https www qnap com compatibility One or more SF 8088 connector cables Host bus adapter Important The QNAP QXP 400eS A1164 and QXP 1600eS host bus adapters are required for connecting the JBOD enclosure to a host device Third party host bus adapters may not be compatible with Q...

Page 12: ...ys Installing Solid State Drives on 3 5 inch Trays 4 Connect the power cord 5 Connect the JBOD enclosure to your NAS or server For details see the following topics Connecting the JBOD Enclosure to a NAS Connecting the JBOD Enclosure to a Server 6 Power on the JBOD enclosure QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Product Overview 11 ...

Page 13: ...ch Drives on 3 5 inch Trays Warning Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the JBOD enclosure 2 Remove a drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screw...

Page 14: ...4 Load the tray into the drive bay a Insert the tray into the bay b Push the handle 5 Power on the JBOD enclosure QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Hardware Installation 13 ...

Page 15: ...amage to components 1 Power off the JBOD enclosure 2 Remove a drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Hardware Installation 14 ...

Page 16: ...4 Load the tray into the drive bay a Insert the tray into the bay b Push the handle 5 Power on the JBOD enclosure QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Hardware Installation 15 ...

Page 17: ...damage to components 1 Power off the JBOD enclosure 2 Remove a drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Hardware Installation 16 ...

Page 18: ...4 Load the tray into the drive bay a Insert the tray into the bay b Push the handle 5 Power on the JBOD enclosure QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Hardware Installation 17 ...

Page 19: ...racket a Align the openings on the handle with the two round screw holes on the angle bracket b Attach the screws to lock the handle to the angle bracket 3 Install the angle bracket on the JBOD enclosure a Align the holes on the angle bracket with the holes on the chassis Note Ensure that the handle faces the same direction as the front panel b Attach the screws QNAP JBOD Enclosure TL R400S TL R12...

Page 20: ... one or more SFF 8088 connector cables to the SFF 8088 or SFF 8644 ports on the host bus adapter installed in the NAS Note Refer to the hardware installation section of the NAS user guide for instructions on installing expansion cards The recommended maximum length of the SFF cable is 1 meter Using a longer cable may degrade the signal or performance Important The QNAP QXP 400eS A1164 and QXP 1600...

Page 21: ...AS 6 Verify that the JBOD enclosures are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapshots Overview Storage c Verify that the JBOD enclosures are listed QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Hardware Installation 20 ...

Page 22: ...e SFF 8088 connector cables to the SFF 8088 or SFF 8644 ports on the host bus adapter installed in the NAS Note Refer to the hardware installation section of the NAS user guide for instructions on installing expansion cards The recommended maximum length of the SFF cable is 1 meter Using a longer cable may degrade the signal or performance Important The QNAP QXP 400eS A1164 and QXP 1600eS host bus...

Page 23: ... download QNAP JBOD Manager go to https download qnap com b Verify that the JBOD enclosure is listed Hot Swapping Redundant Power Supply Units Warning The NAS may have one or more power supply unit PSU cords To avoid serious injuries a trained service technician must disconnect all PSU cords before installing or replacing system components Note This task applies to the TL R1200S RP JBOD Enclosure ...

Page 24: ... the PSU out 4 Insert the new PSU 5 Connect the power cord to the PSU and the electrical outlet 6 Power on the NAS 7 Enable alerts for PSU failures a Log on to QTS as administrator b Go to Control Panel System Hardware General c Select Enable Redundant Power Supply Mode QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Hardware Installation 23 ...

Page 25: ...IL B02 Rail kits are not included with the JBOD enclosure and must be purchased separately For details contact an authorized reseller or go to http shop qnap com You can find installation information in the rail kit package QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Hardware Installation 24 ...

Page 26: ...JBOD enclosure is connected to a host device Off The JBOD enclosure is not connected to a host device Fan Red The system fan is not functioning Drive Green The JBOD enclosure is powered on The drive can be accessed Red A drive read write error occurred Note The drive LEDs only function when connected to a NAS or computer running QTS QTS hero or QNAP JBOD Manager Audio Alert Note The audio alert ca...

Page 27: ...C and 69 C using QNAP JBOD Manager The temperature critical threshold is 70 C Fan Speed Switch The rear panel of the JBOD enclosure includes a fan speed switch for manually configuring the speed of the system fans Fan speed settings Auto When set the fan speed changes automatically according to the internal temperature of the JBOD enclosure High Medium Low For details see Rear Panel QNAP JBOD Encl...

Page 28: ... the following situations RAID 1 One member drive fails RAID 5 One member drive fails RAID 10 One member drive fails Two member drives fail RAID 50 One member drive per disk subgroup fails RAID 60 Two member drives per disk subgroup fail 1 Log on to QTS 2 Go to Main Menu Storage Snapshots Storage External Storage 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same...

Page 29: ...ains the new drive and then verify that the status is Rebuilding Support and Other Resources QNAP provides the following resources Resource URL Documentation https docs qnap com Service Portal https service qnap com Downloads https download qnap com Community Forum https forum qnap com QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Troubleshooting 28 ...

Page 30: ...tility for Windows Linux and macOS that allows you to view and configure QNAP JBOD enclosures Storage Snapshots QTS utility that allows you to view and configure QNAP JBOD enclosures connected to a QNAP NAS QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Glossary 29 ...

Page 31: ...arranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any individual or enti...

Page 32: ...the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on general purpose com...

Page 33: ...responding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License explicitly aff...

Page 34: ...th it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate 7 Co...

Page 35: ...a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the ability to install m...

Page 36: ...ept as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless and until the co...

Page 37: ...t or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Source to be so availa...

Page 38: ... Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed on any author or...

Page 39: ...ful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be require...

Page 40: ...环境友好使用期限的可替换元件 像是电池或灯管 这些元件将会单独标示出来 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 QNAP JBOD Enclosure TL R400S TL R1200S RP User Guide Notices...

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