QNAP 885022018833 User Manual Download Page 1

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TS-x31K

TS-131K
TS-231K
TS-431K

User Guide

Document Version: 3
10/07/2020

Summary of Contents for 885022018833

Page 1: ...TS x31K TS 131K TS 231K TS 431K User Guide Document Version 3 10 07 2020 ...

Page 2: ...pansion Units 21 QTS Installation 23 Installing QTS Using Qfinder Pro 23 Installing QTS Using the Cloud Key 24 4 Basic Operations Power Button 27 Reset Button 27 LEDs 28 USB One Touch Copy Button 29 Audio Alert 29 5 Troubleshooting Hot swapping Failed Drives 31 Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 31 Recovering Unintentionally Removed Healthy Drives 32 Support and Other Resources 3...

Page 3: ...CE Notice 42 FCC Notice 42 VCCI Notice 43 BSMI Notice 43 SJ T 11364 2006 43 2 ...

Page 4: ...s that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings...

Page 5: ...roduct to QNAP or a QNAP authorized service center for maintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Term...

Page 6: ...3 x 219 mm 6 65 x 2 87 x 8 62 in 169 x 102 x 219 mm 6 65 x 4 02 x 8 62 in 169 x 160 x 219 mm 6 65 x 6 3 x 8 62 in Net weight 1 04 kg 2 29 lbs 1 28 kg 2 82 lbs 3 kg 6 61 lbs Others Power supply unit 36W 100 240V DC 50 60 Hz 60W 100 240V DC 50 60 Hz 90W 100 240V DC 50 60 Hz System battery CR2032 lithium battery 3V 225 mAh Sound level 16 0 dB A 22 1 dB A 23 2 dB A Note The sound level was tested at a...

Page 7: ...Kensington security slot Components Front Panel TS 131K No Component No Component 1 Status LED 5 Power button 2 LAN LED 6 USB One Touch Copy button 3 USB LED 7 USB 3 2 Gen 1 One Touch Copy Type A port 4 Drive LED TS x31K User Guide Product Overview 6 ...

Page 8: ...ive 2 LED 2 LAN LED 6 Power button 3 USB LED 7 USB One Touch Copy button 4 Drive 1 LED 8 USB 3 2 Gen 1 One Touch Copy Type A port TS 431K No Component No Component 1 Status LED 6 Drive 3 LED 2 LAN LED 7 Drive 4 LED TS x31K User Guide Product Overview 7 ...

Page 9: ... button 5 Drive 2 LED 10 USB 3 2 Gen 1 One Touch Copy Type A port Rear Panel TS 131K No Component No Component 1 Reset button 4 USB 3 2 Gen 1 Type A ports 2 Gigabit Ethernet Port RJ45 5 Power input 3 Gigabit Ethernet LEDs 6 Kensington security slot TS x31K User Guide Product Overview 8 ...

Page 10: ...onent 1 Reset button 5 USB 3 2 Gen 1 Type A ports 2 Gigabit Ethernet Port 1 RJ45 6 Power input 3 Gigabit Ethernet Port 2 RJ45 7 Kensington security slot 4 Gigabit Ethernet LEDs Drive Numbering TS 131K TS x31K User Guide Product Overview 9 ...

Page 11: ...TS 231K TS 431K Package Contents Item Quantity TS x31K 1 AC power adapter 1 Power cord 1 Ethernet cable 1 x 1GbE Cat 5e TS x31K User Guide Product Overview 10 ...

Page 12: ...ntial injury or damage to components ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly grounded electrical outlet The device may have one or more power...

Page 13: ...to https www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Flat head screwdriver Anti static wrist strap Setting Up the NAS Important Read all safety requirements and information in Safety Information carefully before setting up the NAS or installing NAS components 1 Place your NAS device in an environment that meets the requirements For details see Installation Requiremen...

Page 14: ...5 Connect the power cord and all applicable cables 6 Power on the NAS For details see Front Panel 7 Install QTS For details see QTS Installation TS x31K User Guide Product Overview 13 ...

Page 15: ... drives and 2 5 inch solid state drives Installing 3 5 inch Drives on a 3 5 inch Tray Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 ...

Page 16: ... Ensure the drive tray keys are stored in a safe place b Pull the handle to release the tray c Pull the tray out 3 Install a drive on the tray a Remove the fastening panels from the sides of the drive tray TS x31K User Guide Installation and Configuration 15 ...

Page 17: ... that the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels d Optional Attach the screws to further secure the drive TS x31K User Guide Installation and Configuration 16 ...

Page 18: ...4 Load the tray into the bay a Insert the tray into the bay b Push the handle c Optional Lock the tray TS x31K User Guide Installation and Configuration 17 ...

Page 19: ...ostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Remove the drive tray a Optional Unlock the tray TS x31K User Guide Installation and Configuration 18 ...

Page 20: ...tant Ensure the drive tray keys are stored in a safe place b Pull the handle to release the tray c Pull the tray out 3 Install a drive on the tray a Remove the right fastening panel from the drive tray TS x31K User Guide Installation and Configuration 19 ...

Page 21: ... the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the screws 4 Load the tray into the bay a Insert the tray into the bay b Push the handle TS x31K User Guide Installation and Configuration 20 ...

Page 22: ... below You can purchase storage expansion accessories from QNAP or an authorized reseller For details go to https shop qnap com For the list of compatible expansion units and the maximum number of applicable expansion units go to http www qnap com go compatibility expansion TS x31K User Guide Installation and Configuration 21 ...

Page 23: ...SATA USB 3 2 Gen 2 Type A to Type C cable 1 Connect the expansion unit to the NAS a Connect the USB cable to the USB Type B or USB Type C port on the expansion unit b Connect the USB cable to a USB 3 2 Gen 1 Type A port on the NAS 2 Power on the expansion units 3 Verify that the expansion units are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapshots Overview ...

Page 24: ...ur data before proceeding 1 Power on the NAS 2 Connect the NAS to your local area network 3 Run Qfinder Pro on a computer that is connected to the same local area network Note To download Qfinder Pro go to https www qnap com utilities 4 Locate the NAS in the list and then double click the name or IP address 5 Perform any of the following actions To check for the latest available version click Star...

Page 25: ...installing QTS 17 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to the internet 3 Go to the QNAP Cloud Installation page using one of the following methods On your computer go to http install qnap com Scan the QR code on the NAS using a mobile device Th...

Page 26: ... To install the out of the box version click Skip 9 Click Start Smart Installation Guide 10 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 11 Click Next 12 Spe...

Page 27: ...20 Click Confirm QTS is installed TS x31K User Guide Installation and Configuration 26 ...

Page 28: ...xample if the MAC address of adapter 1 is 11 22 33 44 55 66 then the admin password will be 112233445566 Tip You can find the MAC address of adapter 1 using Qfinder Pro A label attached to the device also lists the address as MAC1 TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is r...

Page 29: ...t functioning An error occured when accessing read write the data A bad sector is detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self test error occurred Flashes red every 0 5 seconds The NAS is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green every 0 5 seconds ...

Page 30: ...upports incremental backups The NAS only copies files that were modified or added after the last backup Audio Alert Duration Frequency Description Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external storage device from the front USB port bu...

Page 31: ...TS x31K User Guide Basic Operations 30 ...

Page 32: ... 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the failed drive from the drive tray 8 Insert the new drive into the drive tray 9 Install the new drive The NAS beeps twice 10 Go to Main Menu Storage Snapshots Storage Space 11 Locate the volume that contains the new drive and then verify that the status is Rebuilding Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro o...

Page 33: ...r an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources QNAP provides the following resources Resource URL Documentation https docs qnap com Service Portal https service qnap com Downloads https download qnap com Co...

Page 34: ...plex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TS x31K User Guide Glossary 33 ...

Page 35: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 36: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 37: ... the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licen...

Page 38: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 39: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 40: ... covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless...

Page 41: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 42: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 43: ...talled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference ...

Page 44: ...有泄漏或突变的年限本产品可能包含有较短的环境友好使用期限的可替换元件像是电池或灯管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 TS x31K User Guide Notices 43 ...

Page 45: ...部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS x31K User Guide Notices 44 ...

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