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QMS World-

wide Offices

A-5

QMS Customer Support

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Summary of Contents for 1800428-001B

Page 1: ...QMS magicolor CX Reference Guide 1800428 001B...

Page 2: ...s Incorporated 3Com 3 Open 3Com Corporation Aldus Aldus PageMaker Aldus FreeHand Aldus Corporation Apple AppleTalk EtherTalk LaserWriter LocalTalk Macintosh TrueType Apple Computer Inc VINES Banyan Co...

Page 3: ...the manual ACHTUNG Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise da sonst Verletzungsgefahr bestehen k nnte Mixed Case Courier Text you type and messages and information d...

Page 4: ...ons of the magicolor CX printer a version with 8 MB RAM a version with 20 MB RAM a ver sion with 32 MB RAM and a version with 40 MB RAM The 32 MB and 40 MB versions come standard with an internal hard...

Page 5: ...ors 1 7 The Control Panel Keys 1 8 About the Configuration Menu 1 10 Accessing the Configuration Menu 1 11 Selecting Configuration Menu Options 1 11 Changing Character Information 1 13 Saving Configur...

Page 6: ...ptions and Accessories 2 2 The Sheet Feeder 2 4 The Envelope Cassette 2 8 Installing the Envelope Cassette 2 8 Font Cards 2 12 Using Font Cards 2 12 Security Cards 2 14 Using a Security Card 2 14 Inst...

Page 7: ...stem Software to a Functional Printer SYSTEM DL 2 51 Downloading System Software to a Non Functional Printer 2 56 3 Technical Specifications Print Engine Specifications 3 2 Controller Specifications 3...

Page 8: ...Safety 3 36 Warranty Considerations 3 36 A QMS Customer Support Sources of Support 2 Your QMS Vendor 2 Your Application Vendor 2 Q FAX 2 The QMS Corporate Bulletin Board System 3 CompuServe 3 Internet...

Page 9: ...This Chapter n Configuration Methods on page 2 n The Configuration Menu on page 4 n About the Control Panel on page 5 n About the Configuration Menu on page 10 n Operator Control Menu on page 17 n Adm...

Page 10: ...s 1 it allows you to change the printer s default settings through the configuration menu and 2 it displays the current status of the printer The configuration menu is set at the factory for most typi...

Page 11: ...fic file pro cessing or document handling features For example you can use DOC to specify an emulation select a specific inputbin or media size or choose page orientation For more information order th...

Page 12: ...K Mem Emul Temp K Mem Display K Mem Disk Cache K Mem FrameBuff MB Printer Mem Enable Disk Swap Memory LinePrinter ESP Default Postscript PCL5 HP GL Emulations Do Start Page Do Sys Start Do Error Handl...

Page 13: ...n In addition it displays the current status of the printer including any condition that needs your attention The control panel consists of the following parts n A 2 line 32 character message window d...

Page 14: ...ption within that menu Setting the Message Window Language Status messages and configuration menus can be displayed in the message window in English French German or Spanish If you need to change the...

Page 15: ...ge in the message window Lights when the standard paper cassette is selected Lights when the optional lower paper cassette is selected Lights when manual feed is selected using the Tray Select key Lig...

Page 16: ...except the Cancel key When the printer goes off line the communication ports are closed so no new data is accepted The printer continues printing until it has finished all jobs in process Although jo...

Page 17: ...printer goes off line When you re changing printer configuration press this key to cancel a change before pressing the Select key to return to a previous menu or to return to a previous character whe...

Page 18: ...ob has its own requirements However if there s no way of specifying these selections within an application use the control panel to change selections send the job and then change the defaults back Not...

Page 19: ...menu in the message window Note You may need to press the Next key more than one time to advance through the list of options The printer must be off line and idle before you can access the config urat...

Page 20: ...IMEOUTS Next Advance to the Communications Parallel menu COMMUNICATIONS PARALLEL Select Access the Parallel menu PARALLEL MODE Next Advance to the Parallel Emulation menu PARALLEL EMULATION Select Acc...

Page 21: ...longer than the value that you need to enter replace each extra character with a space The printer interprets a space at the end of character information as a blank For example to change the HP GL em...

Page 22: ...Previous Lower the current character to 0 SCALING PERCENT 000 Select Select 0 and move the current character to the next 0 SCALING PERCENT 000 Next 5 times Advance the current character to 5 SCALING...

Page 23: ...le others display the message REBOOT NOW in the control panel message window If this message appears select YES to restart the printer and have the change s take effect immediately or select NO to wai...

Page 24: ...y changes made to the configuration menu are lost when the factory defaults are restored If your printer has a hard disk and you have enabled disk swapping recommended to take advantage of a hard disk...

Page 25: ...ually preferable to select in your application the number of copies you want to print you can change the default number of copies for all print jobs through the printer control panel Menu Operator Con...

Page 26: ...riate LED on the print control panel Chain Inputbins Allows you to chain input bins cassettes so that when the first input bin empties the printer will automatically draw media from the second input b...

Page 27: ...e of media is in each tray so the printer can optimize output for that media type Menu Operator Control Media Choices Paper default transparency thick stock Notes First select a media tray upper for t...

Page 28: ...ions Emulations Special Pages Startup Options Memory Engine Miscellaneous PostScript Emulation Timeout The PostScript emulation timeout is the maximum number of seconds the PostScript emulation waits...

Page 29: ...efault emulation Menu Administration Communications Timeouts ESP Timeout Choices 00000 99999 00003 3 sec default Notes A value of 000 is the same as infinity no timeout Mode Enables or disables the se...

Page 30: ...Mem For Spool A 00000 value does not turn off the spooling buffer for the serial interface If the value is set to 00000 the printer calculates the Min K Spool automatically at initialization The prin...

Page 31: ...over the serial interface Menu Administration Communications Serial Baud Rate Choices 300 600 1200 2400 4800 9600 default 19200 38400 Notes Baud rates of 19200 and 38400 require that both RTS and CTS...

Page 32: ...ial Parity menu to set parity Receive Software Flow Control Sets the software communication protocol used by the printer to control communication from the host computer Menu Administration Communicati...

Page 33: ...nistration Communications Serial Hdwe Flow Ctl Choices DSR POL Normal default reverse DSR Off default on DTR POL Normal default reverse DTR Off on default RTS Off default on CTS Off default on Notes I...

Page 34: ...hapter 3 Technical Specifications for the special characters and D EOF Binary Fixed Enables binary communications protocol BCP Print jobs cannot change this setting through PostScript operators Data i...

Page 35: ...h the host The printer stops accepting print jobs over the parallel interface Notes The printer must be restarted for changes to the menu to take effect You can either let the printer restart automati...

Page 36: ...initialization The printer must be restarted for changes to the Min K Spool menu to take effect You can either let the printer restart automatically after you save the change and exit the configurati...

Page 37: ...s data stream sensing for the end of document EOD command Menu Administration Communications Parallel End Job Mode Choices None default The printer recognizes only the PostScript D command QMS EOD The...

Page 38: ...chapter 3 Technical Specifications for the special characters and D EOF Binary Fixed Enables binary communications protocol BCP Print jobs cannot change this setting through PostScript operators Data...

Page 39: ...automatically after you save the change and exit the Configuration menu or you can wait for the change to take effect the next time you manually turn on the printer Minimum Number of Kilobytes for Sp...

Page 40: ...n printed and the workstation belonging to the second user is unavailable until both jobs have been printed Spool Allow multiple LocalTalk connections and accept spools more than one print job at a ti...

Page 41: ...ipt operators Data in the printable ASCII range also prints Use the special quoting mechanism see chapter 3 Technical Specifications for the special characters and D EOF Binary Fixed Enables binary co...

Page 42: ...inter analyzes incoming print jobs and identifies which emulation the printer will use The ESP Default Emul sets the ESP default emulation used when ESP is unable to identify the language of a print j...

Page 43: ...Connecting the Printer Color Rendering For color matching with PostScript Level 2 applications this option allows you to choose from color rendering dictionaries Menu Administration Emulations PostSc...

Page 44: ...new x y coordinates in the Origin menu to reposition the plot on the page Origin X Direction Sets the image offset from the plotter s origin in 0 01 increments Menu Administration Emulations HPGL Ori...

Page 45: ...ation Emulations HPGL Expand Mode Choices On Expands the imageable area Off default Doesn t expand the imageable area Notes Setting this option to On partially determines the range of plotter units fo...

Page 46: ...0 3 mm Notes A setting of 0 defaults the pen width to the pixel setting of 1 Pen 1 Pen 8 Pen x Color Sets color for the eight plotter pens A color option is available for each pen Menu Administration...

Page 47: ...rinter Times Times Italic Times Bold Times BldItalic Univ Univ Italic Univ Bold Univ BldItalic UnivCond UnivCond Italic UnivCond Bold UnivCond BldItlc Select by Index Notes represents a scalable font...

Page 48: ...Math 8 Microsoft Pub Pi Font PS Text Ventura Intl Ventura Math Ventura US and Windows symbol sets cannot be used with the resident bitmap fonts Courier 10 Courier 10 Italic Courier 10 Bold Courier 12...

Page 49: ...ions HP PCL 5C Line Termination Choices CR CR LF LF default CR CR LF LF LF CR CR LF CR LF CR or LF CR LF Point Size x100 Specifies the point size for scalable fonts in 0 25 point increments Menu Admin...

Page 50: ...hese downloaded fonts macros and patterns from within your PCL file without having to download them again On Compatibility Retain the entire state of PCL as well as the temporary macros fonts and patt...

Page 51: ...nly Notes This feature may be useful when printing PCL4 documents which may inadvertently select unwanted scalable fonts Default Font Index Sets the default font index when Select by Index is chosen i...

Page 52: ...Red Pen 3 Green Pen 4 Yellow Pen 5 Blue Pen 6 Magenta Pen 7 Cyan When set to on this option tells the printer to map each pen to its assigned color then convert the color to a grayscale using the Nati...

Page 53: ...ge location Memory All downloaded PCL objects are stored in temporary storage in RAM If the printer has both a hard disk and a large amount of memory setting this option to Memory enhances printer per...

Page 54: ...Character Map Specifies the type of character map to be used Menu Administration Emulations Lineprinter Character Map Choices ASCII default EBCDIC Line Numbering Specifies if a five digit number is to...

Page 55: ...feed CRLF combination Menu Administration Emulations Lineprinter CR is CRLF Choices On Translate all carriage returns to line feeds Off default Use carriage returns only as carriage returns Form Feed...

Page 56: ...sisting of more lines than specified are split into multiple pages Margins Defines the left right top and bottom margins Menu Administration Emulations Lineprinter Margins Choices Bottom default 17000...

Page 57: ...available Menu Administration Special Pages Status Page Type Choices Standard default Lists printer identification information current memory configuration timeouts communication settings input buffe...

Page 58: ...llow color mixtures and red green and blue color mixtures See the Administration Engine Image Alignment menu for calibration instructions Color Balance Adjustment Page Prints a page with instructions...

Page 59: ...e names of the input bins these names replace Upper and Lower in the message window Trailer Page Menu Administration Special Pages Trailer Pages Choices Off default Don t print a trailer error page fo...

Page 60: ...conserve paper and toner Menu Administration Startup Options Do Start Page Choices Yes default Print a start up page each time the printer is turned on No Don t print a start up page each time the pri...

Page 61: ...mory to a specific client through the control panel it is allocated in kilobytes KB The sizes listed on the status page are in bytes so you must divide the numbers on the status page by 1024 to get th...

Page 62: ...102 400 100 x 1024 Spooling Buffer Memory Listed as Host Input on the status page this is the amount of memory used to store incoming data from all the interfaces until the physical print engine can p...

Page 63: ...PSHEAP Choices Variable PostScript Fonts Memory This is the amount of memory KB dedicated to caching previously scaled bitmap representations of fonts for the PostScript emulation interpreter This red...

Page 64: ...ons are being reloaded each time they are run Adding to the emulation client might eliminate this unloading and reloading and consequently increase throughput Also increase the emulation client if you...

Page 65: ...y the print engine so increasing the amount of memory in this client might improve printing throughput If not enough memory is allocated to this client memory is taken from the excess memory client Po...

Page 66: ...ize range and default varies depending on the amount of memory available on your system If not enough memory is available for this client some or all hard disks may not be accessible and or an insuffi...

Page 67: ...hout the printing process and is completely transparent If disk swapping is enabled and a hard disk is not available or not turned on the printer automatically resets to the factory defaults It would...

Page 68: ...ce resets to 0 and the message does not reappear until after another complete cycle If you continue to use the printer without the proper maintenance or part replacement print quality can deteriorate...

Page 69: ...0 or 0 08 mm Engine constraints may limit the accuracy of pixel alignment Horizontal Offset Menu Administration Engine Image Alignment Horiz Offset Choices 000 300 0 00 0 mm 1 00 25 4 mm 100 0 33 84 m...

Page 70: ...es 300 dpi 300 x 300 dpi resolution 600 dpi 600 x 600 dpi resolution default 1200 dpi 1200 x 600 dpi resolution Default depends on how much memory is in the printer See Changing Print Resolution in ch...

Page 71: ...al minutes to complete Remember that any changes made to the configuration menu are lost when the factory defaults are restored so if you think any changes have been made it s a good idea to print an...

Page 72: ...e are in chapter 2 Printer Options Keypad Language Status messages and configuration menus can be displayed in the message window in English French German or Spanish Menu Administration Miscellaneous...

Page 73: ...o an earlier QMS Crown printer This reorganization process takes time If when you first turn the printer on after attaching a previously used hard disk it does not come on line immediately be patient...

Page 74: ......

Page 75: ...ing the Controller Board on page 20 n Single In Line Memory Modules SIMMs on page 23 n The Intellifont SIMM on page 26 n Interface Daughterboards on page 30 n Connecting a Macintosh to a LocalTalk Int...

Page 76: ...et Feeder 250 sheet feeder that comes with a media cassette that is interchangeable with the standard cassette RAM 4MB 60 ns no parity 72 pin 1MB x 32 bits 8MB 60 ns no parity 72 pin 2MB x 32 bits 16M...

Page 77: ...nterface Board System Administrator Security Card Hard Disks Internal IDE External SCSI Internal IDE hard disk requires a SCSI daughterboard for installation SCSI daughterboard which supports and inte...

Page 78: ...oximately 106 lbs 48 kg without consumables Be sure to have help when lifting and moving it If consumables are installed be sure to keep the printer level when moving it to prevent accidental spills A...

Page 79: ...h the help of another person pick up the printer by the four corners and align it above the sheet feeder Keeping the printer level lower it onto the sheet feeder The bot tom side edges of the printer...

Page 80: ...ake sure the holes on the post and bracket are centered and that the flange on the bottom of the bracket goes into the slot on the post b Attach the bracket to the post using one of the two small meta...

Page 81: ...se brackets also have small rims on the bottom that fit inside the edges of the sheet feeder The sheet feeder is now installed See chapter 2 Printing in the user s guide for information on handling me...

Page 82: ...folded sealing flaps The leading edge the edge that feeds into the printer must be thin and well creased End flap envelopes envelopes with transpar ent windows and envelopes with three or more layers...

Page 83: ...ope Cassette 2 9 Printer Options 2 On the envelope cassette open the stacker arm and set the side and rear envelope stackers to the correct envelope size Set the side stackers Stacker Arm Set the rear...

Page 84: ...2 10 3 Set the envelope size key to the correct envelope size 4 Lift the stacker arm and load 30 or fewer envelopes printing side up so that the flap side will be on the left when the envelope is pul...

Page 85: ...The Envelope Cassette 2 11 Printer Options 6 Slide the envelope cassette into the printer 7 Make sure you select the correct envelope size through your software driver when printing...

Page 86: ...ter power off and back on to regain access to the printer s resident fonts and the data stored in the printer s memory However before installing or removing the ProCollection font card you must turn o...

Page 87: ...dure 1 If you are removing a ProCollection card turn off the printer Otherwise press the Online Offline key to take the printer off line the LED should be off 2 Pull the card out gently 3 Depending on...

Page 88: ...lation menu is used to password pro tect the printer Caution The printer must be off line before you insert or remove a security card If you forget to take the printer off line before you insert or re...

Page 89: ...enu Press the Next key until the following message displays in the con trol panel message window CONFIGURATION INSTALLATION 4 Press the Select key to enter the Installation menu then use the Next key...

Page 90: ...bmenu Then press the Next key to display the message USE OPERATOR PWD YES 9 Press the Select key This activates the password option and returns you to the Installation menu 10 To password protect the...

Page 91: ...the printer back on line Once a menu is password protected you cannot enter it or make changes in it until you enter a valid password You know a menu is password protected if ENTER PASSWORD appears o...

Page 92: ...rs Notes Enable the password in the Installation Use Operator Pwd menu Use Operator Password Determines if a password is required to enter the Operator menu Menu Installation Use Operator Pwd Choices...

Page 93: ...password access to the selected menu is granted However if you enter an invalid password the message win dow flashes INVALID PASSWORD for three seconds and then returns you to the Configuration menu U...

Page 94: ...cceptable grounding points The printer isn t an acceptable grounding point either because it must be unplugged before you perform this task If you don t have an anti static wrist strap discharge your...

Page 95: ...t out and lay it on a flat sur face Replacing the Controller Board Caution The following instructions are written for advanced users Do not attempt this procedure if you have no experience working wit...

Page 96: ...Removing and Replacing the Controller Board QMS magicolor CX Reference Guide 2 22 2 Tighten the two mounting screws 3 Reconnect all interface cables and the power cord and then turn on the printer...

Page 97: ...ellifont SIMM on page 26 for instructions Intellifont SIMM and RAM SIMM connectors are not interchangeable 1 Follow the instructions in Removing the Controller Board on page 20 being careful to discha...

Page 98: ...Modules SIMMs QMS magicolor CX Reference Guide 2 24 3 Remove the currently installed SIMM s Pull the latch on each side of the SIMM connector outward using your thumbs Tilt the SIMM forward and lift i...

Page 99: ...wards you to a 90 angle until you feel it fit into place behind the clips on either side of the connector You may need to use your fingers to open these clips When seated the SIMM stands upright firml...

Page 100: ...your printer option kit attach one end of it to your wrist and the other end to any convenient electrical ground for example the bare metal chassis of equipment as on the back of a computer that is p...

Page 101: ...ion the SIMM at a 60 angle to the controller board with the notch on the left side and the bottom edge in the connector Then push the SIMM forward until you feel it fit into place behind the clips on...

Page 102: ...lation Once you have installed the Intellifont SIMM print a start up page and an advanced status page to verify the installation 1 Wait for the printer message window to display IDLE 2 If necessary us...

Page 103: ...e beginning this procedure you must have a PCL 5 font list from the advanced status page See steps 4 and 5 of Verifying the Installation on page 28 for information on printing an advanced status page...

Page 104: ...ow to install an interface daughterboard Only magicolor CX daughterboards can be used with the magicolor CX printer 1 Follow the instructions in Removing the Controller Board on page 20 being careful...

Page 105: ...the interface a Position the interface so the port slides into the opening you just created b Snap the interface onto the connector and the plastic standoff It s okay to push down gently with your thu...

Page 106: ...d to hold the card in place 5 Follow the instructions in Replacing the Controller Board on page 21 being careful to eliminate static electricity 6 If your interface kit came with an external power sup...

Page 107: ...ughterboards on page 30 3 Connect the printer to the Macintosh and turn on the printer If you re replacing a printer already connected to a Macintosh you probably already have the necessary cables If...

Page 108: ...ber DSK7 IDE Hard Disk Assembly Kit The IDE hard disk assembly kit includes the following n IDE hard disk n Plastic ribbon cable n 4 screws Installing an Internal IDE Hard Disk 1 Connect one end of th...

Page 109: ...her end of the cable to the IDE SCSI board Align the colored stripe on the cable with pin 1 on the IDE SCSI board connector you ll have to fold the cable to do this Caution The plastic ribbon cable is...

Page 110: ...sk to the board with the four screws provided in the kit 4 Install the IDE SCSI board in the printer See Interface Daughterboards on page 30 5 Format the new hard disk Use the instructions given in Fo...

Page 111: ...rinter described earlier in this chapter in Font Cards on page 12 Caution If you connect to this printer an external hard disk you previously used with an earlier QMS Crown printer this QMS magicolor...

Page 112: ...ed device number for the internal IDE hard disk is DSK7 However you cannot repeat numbers each device number must be unique For the printer to recognize any attached hard disk s each hard disk must be...

Page 113: ...Swap in chapter 1 Printer Configuration for more information n If your printer has more than 8 MB of RAM increase the disk cache size Administration Memory K Mem Disk Cache menu to 256 KB See Disk Cac...

Page 114: ...s you must turn the printer off and back on again before the printer can recognize the disk Use this key to The message window reads Select Access the Administration Disk Operations Format Disk menu D...

Page 115: ...sk any optional fonts of the same type are overwritten The original optional fonts must be downloaded again before you can access them For example optional PostScript fonts on the hard disk are overwr...

Page 116: ...he hard disk number and CAR0 and CAR1 refer to the font or card number Note You may need to press the Next key one or more times to advance through the list of options Select Selects the disk and acce...

Page 117: ...h removal information is being read REMOVE SOURCE CAR x Select Prompts you to insert the font card in one of the card slots below the printer s media cassette REMOVE OPTION INSERT MEDIA Begins reading...

Page 118: ...remove it is to reformat the hard disk Administration Disk Operations Format Disk menu or PS Executive Series Utilities Procedure PC Users 1 If necessary connect the PC to the printer s parallel or se...

Page 119: ...oad the system software to the printer The following sections explain these steps in detail Choosing the Appropriate System Software Files for Downloading System software is provided in different form...

Page 120: ...re using the SYSTEMDL PS file see the table in the previous section double click the PRINTSYSTEM INSTALLER file icon n If you re using the SYSTEM DL file see the table in the previous section double c...

Page 121: ...has been decompressed on hard disk of the Macintosh or the PC upload the decompressed file to the UNIX system 5 Download the system software to the printer The procedure for downloading system softwa...

Page 122: ...gin Downloading the Software n Ensure that the system software is decompressed as described in the previous section n Turn on the printer wait for IDLE to appear in the message win dow and then print...

Page 123: ...he new system image is copied to flash memory After the updated system software has been written to flash memory the printer reboots with the new system image prints a start up page and returns to IDL...

Page 124: ...The printer s Transparency indicator blinks as the new system image is copied to flash memory After the updated system software has been written to flash memory the printer reboots with the new system...

Page 125: ...a DIN 8 female connector on the Macintosh end It must also must be wired as a null modem or it must have a null modem adapter The type of connector for the printer s serial port end of the cable depe...

Page 126: ...blinks as the new system image is written to flash ROM After the updated system software has been written to flash ROM the message Download Com plete appears on the Macintosh screen the printer reboo...

Page 127: ...dministration Miscellaneous New Flash Image menu 4 Select Yes in the New Flash Image menu The printer waits for the new system software image to be sent via your PC s parallel port YES remains in the...

Page 128: ...more information and special software to set the PC s serial port to 38400 baud see step 2 below After you have decompressed the system software as described in an earlier section use the following pr...

Page 129: ...uration settings so you can verify that they are the same after the system software has been updated 6 Take the printer off line 7 Turn on the RTS and CTS hardware flow control settings a Access the A...

Page 130: ...age is valid 11 Print another advanced status page andverify that the current configuration settings match the previous configuration set tings on the advanced status page printed in step 5 12 If ther...

Page 131: ...l Specifications if you want to make your own cable 1 Connect the Macintosh to the printer s serial port You can use either the printer or modem port on the Macintosh However the modem port provides t...

Page 132: ...e using a serial port skip to the following section PC Serial Port 1 If necessary connect the PC to the printer s parallel port 2 Turn on the printer 3 When the control panel indicators stop flashing...

Page 133: ...C s serial port to 38400 baud see step 2 below Note If you re using a parallel port refer to the previous section PC Parallel Port 1 If necessary connect the PC to the printer s serial port using a nu...

Page 134: ...not sure of the number of the serial port check your PC s documentation The downloading process takes about 5 minutes depending on the size of the file and the speed of your PC The Transparency indic...

Page 135: ...age 3 n Environmental Requirements on page 4 n Print Media and Consumables on page 4 n Options Accessories and Replacement Parts on page 5 n Pinout and Cable Specifications on page 5 n Communication M...

Page 136: ...tter or A4 size with 30 or less toner coverage Actual print speed depends on the host application Resolution 300 x 300 dpi 600 x 600 dpi 1200 x 600 dpi Note Printing 600 dpi color documents requires t...

Page 137: ...tilingual character sets 7 resident bitmap HP PCL fonts in 25 symbol sets 12 resident scalable HP PCL fonts in 35 symbol sets and 1 resident scalable HP PCL font in 5 symbol sets all of which can auto...

Page 138: ...ca tions and storage information Memory 8 20 or 32 MB depending on which configuration is ordered upgradable to 64 MB 4 MB system flash memory 2 MB font PROM mask ROM Hard Disk The 32 MB configuration...

Page 139: ...available printer options accessories and replacement parts Pinout and Cable Specifications Serial Pinouts This table gives the pinouts for the printer s 9 pin RS 232 interface port Pin Name 1 Not Use...

Page 140: ...patibility To download printer system software via the serial port your hardware must have RTS and CTS support Make sure that pins 4 and 5 on the 25 pin serial cable and pins 7 and 8 on the 9 pin seri...

Page 141: ...sh printer or modem port to the printer s serial port To download printer system software from a Macintosh you must have this type cable Pin Name 1 2 7 Reserved 3 Transmit Data TXD 4 Signal Ground GND...

Page 142: ...wed from the printer Signal Pin No Signal Description Direction 1 Strobe In 2 Data 1 InOut 3 Data 2 InOut 4 Data 3 InOut 5 Data 4 InOut 6 Data 5 InOut 7 Data 6 InOut 8 Data 7 InOut 9 Data 8 InOut 10 A...

Page 143: ...en 8345 or equivalent Connectors must have shielded housings The overall shield must be bonded to the shielded housings at both ends of the cable Macintosh Printer Cables The following hardware availa...

Page 144: ...ay use either an Centronics parallel cable unmarked on cable or an IEEE 1284 bidirectional parallel cable IEEE 1284 is indicated on the cable However we recommend an IEEE 1284 cable Serial Cables If t...

Page 145: ...int files prepared for a PostScript printer or an HP LaserJet The file prints correctly as long as it begins with the traditional PostScript or HP PCL commands for such items as page formats and job p...

Page 146: ...ctated by the host the modes can be set manually through the printer control panel See chapter 1 Printer Configura tion for information on manually selecting modes through the control panel Byte Mode...

Page 147: ...ibbles four bits one half byte with the low order nibble sent first A transfer of two nibbles is required for each byte of information End Job Mode When sending print jobs through the serial and paral...

Page 148: ...to set the end of document for print jobs being sent through these proto cols Common Reasons to Use End Job Mode If you are printing via the serial and parallel protocols and one of the following cond...

Page 149: ...can insert an EOD command at the end of your file to tell the printer where your print job ends QMS Crown printers recog nize two end of document commands QMS EOD and HP EOD These commands are functi...

Page 150: ...ience what appears to be an EOD command problem you may need to use another procedure such as a print utility an initial ization sequence or a header page to add an EOD command See your print queuing...

Page 151: ...he Communications Parallel or Serial menu COMMUNICATIONS PARALLEL or SERIAL Select Accesses the Parallel or Serial menu PARALLEL SERIAL MODE Next Advances to the Parallel or Serial End Job Mode menu P...

Page 152: ...the escape character while others allow you to type certain character sequences to represent the escape character See your computer or application documentation to find out how to enter the escape cha...

Page 153: ...filename Print acct doc Job filename Print end txt EOD command filename Creating a Network Job Separator If your printer is connected to a network through a PC and the PC is acting as a print server m...

Page 154: ...o specify an emulation select a specific inputbin or media size or choose page orientation Header Trailer Page Commands Header pages IncludeFeature header Trailer pages IncludeFeature trailer Header T...

Page 155: ...scalable fonts IncludeFeature scalablefonts Establish resource def object ID IncludeFeature install Lineprinter Emulation Features Commands Automatic text wrap IncludeFeature autowrap Carriage returns...

Page 156: ...his information will be merged into the appropriate manuals as they are revised But until then it supersedes the following QMS Crown Document Option Commands manual part number 1800216 001E Updated PC...

Page 157: ...t the internal default location is used otherwise this parameter which must be provided specifies one of the alternate locations For most QMS printers resource 6 is the system disk object id Purpose A...

Page 158: ...ing the font on disk By contrast examples B and C show a pair of jobs that will produce the desired results Example A Job 1 IncludeFeature emulation pcl5 install 6 20 EndComments ESC s W download font...

Page 159: ...rom the printer system Variables object type Purpose Specifies the kind of objects that are to be deleted from the specified printer system Range font macro pattern or other object type Default N A Fo...

Page 160: ...ed to the job to which it is attached This command allows you to remove external objects from the system without having to generate a job containing both the DOC command to set the appropriate current...

Page 161: ...ed Range 0 6 Default N A Format Integer Notes This ID must be specified It indicates the resource from which the desired object is to be removed There is no way to specify all resources If a IncludeFe...

Page 162: ...wnloaded font permanent and Retain Temporary is not set then those objects are removed from the disk when the job completes A downloaded font can only be accessed by its ID if the font is stored in th...

Page 163: ...be used for default font selection Selecting a bound bitmap font overrides the default settings for symbol set and point size An unbound font uses the specified default symbol set if possible while a...

Page 164: ...lset name Purpose Specifies the default symbol set for the emulation Notes This command specifies the default symbol set Not all symbol sets are available with certain resident fonts In particular the...

Page 165: ...so 21 zapf dingbats100 iso 25 zapf dingbats200 iso 57 zapf dingbats300 Default N A Format Character Syntax IncludeFeature criscrlf value Purpose Controls the default line termination mode the ESC k G...

Page 166: ...t for most ASCII listings printed from UNIX machines PC listings should usually be done with both items set to off and Macintosh listings usually require the third setting lfiscrlf off criscrlf on The...

Page 167: ...hown in the table included in the Set Carriage Return Line Termination discussion in terms of the equivalent code passed to the PCL line termination command The second setting lfiscrlf on criscrlf off...

Page 168: ...ge DOC command is ignored Variable Purpose Specifies the number of lines on the default page at the default orientation Range 1 3000 Default Printer configuration dependent Format Integer Syntax Inclu...

Page 169: ...FCC rules shielded interface cables must be used Canadian Users Notice This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio I...

Page 170: ...uring any phase of user operation Warranty Considerations Various factors can affect a printer s warranty Two important ones are consumables and electrostatic discharge Read your printer warranty care...

Page 171: ...of equipment with an electrical current present Turn off all power switches first Plastic rubber wood painted metal sur faces and telephones are not acceptable grounding points The printer isn t an ac...

Page 172: ......

Page 173: ...A QMS Customer Support In This Chapter n Sources of Support on page 2 n QMS World wide Offices on page 5...

Page 174: ...information retrieval service provides application notes technical support notes on common printing problems and information about printer specifications options accessories con sumables and prices I...

Page 175: ...r Response Center for more information about the bulletin board CompuServe Through CompuServe you can ask general non technical ques tions share information with other users and access printing inform...

Page 176: ...ll for assistance have the following information ready so our technicians can help you more quickly n Your phone number fax number and shipping address n A description of the problem n The printer mod...

Page 177: ...ing 1 800 762 8894 On Site Service and Depot Repair Information 1 800 858 1597 7 00 am 7 00 pm Central Time Spare Parts Ordering and Information 1 334 633 4300 x2530 8 00 am 5 00 pm Central Time QMS C...

Page 178: ...er 32 52352377 Fax 32 52352376 Denmark Berendsen Innovation A S 45 39577300 Fax 45 3957730 Egypt United Systems 202 3350157 Fax 202 3609787 Finland Qtronic 358 06926099 Fax 358 0674886 France Natis 33...

Page 179: ...aly Sipac 39 258013366 Fax 39 258012029 Kuwait Computers Com Concepts Co 965 4725053 Fax 965 4768062 Luxemburg QMS Service Center 32 52352377 Fax 32 52352376 The Netherlands QMS Europe BV 31 302414646...

Page 180: ...ited 27 113134000 Fax 27 118054139 Spain Gem tica 34 35807534 Fax 34 35807659 Sultanate of Oman Electronics Co LLC 968 790191 Fax 968 790192 Sweden Nexor Repair Center AB 46 86293200 Fax 46 86293221 S...

Page 181: ...rints documents spreadsheets and or forms Consumables Supplies that are used up like print media toner and developer Crown A proprietary multitasking printer operating system which allows QMS to adapt...

Page 182: ...tion Sensing Processor Technology technology that uses a form of artificial intelligence to analyze incoming file data from any of the printer s interfaces ESP technology which works with most popular...

Page 183: ...smoother See also plain paper Manual Feed Feeding single sheets of print media to the printer by hand as opposed to letting the printer automatically pull sheets from a cassette Media See print media...

Page 184: ...y the printer driver is in the application Protocol A set of procedures that control how data is transmitted between devices QCOLOR A QMS developed technology for automatically optimizing color printi...

Page 185: ...erson in charge of operating a network also called a network administrator Utility Software such as PS Executive Series Utilities that performs a specific function of system management such as maintai...

Page 186: ......

Page 187: ...toshop UG 1 5 Advanced status page R 1 49 Agfa FotoFlow UG 2 11 Albertus R 2 3 Aldus PageMaker UG 1 16 Aldus Persuasion UG 1 7 Alignment Image not centered UG 4 10 Print engine UG 4 51 alignment Image...

Page 188: ...ation engine Alignment UG 4 51 Registration UG 4 51 CALL FOR SERVICE UG 4 25 Canadian users Statement R 3 35 Cancel key UG 2 35 R 1 9 Cancelling a print job UG 2 35 Cancelling a Print Job UG 2 36 Canc...

Page 189: ...ions submenu R 1 20 Compatibility mode parallel R 3 13 Compile Ahead Technology UG 2 44 Compressed Data Formats UG 2 45 CompuServe A 3 Configuration Application via R 1 2 Changes canceling R 1 16 Chan...

Page 190: ...Default Font menu PCL5 R 1 39 Defaults configuration Restoring R 1 16 R 1 63 DEV LOW UG 4 21 Developer Contaminating UG 3 5 Spills UG 3 5 Developer cartridge Removing UG 3 52 Securing latches UG 3 11...

Page 191: ...mage Alignment menu R 1 61 Page Recovery menu R 1 61 Resolution menu R 1 61 Vertical Offset menu R 1 61 Enhanced Compatibility Port mode parallel R 3 13 Enhanced Mode menu HP GL R 1 35 Enhanced Parall...

Page 192: ...se pieces installing UG 3 56 G Gamut UG 2 14 GX Driver UG 2 7 H Halftones UG 2 13 Handling printer UG 3 4 Hard disk External R 2 3 R 2 37 Font installing R 1 65 Font removing R 1 65 Formatting R 2 37...

Page 193: ...panel R 1 7 INITIALIZING UG 4 22 INNER JAM UG 4 22 Inner jam UG 4 30 Input Bin Name R 1 62 Input bins Chaining R 1 17 Selection R 1 17 Inputbin Header pages R 1 51 Trailer pages R 1 52 Install option...

Page 194: ...1 48 LocalTalk Connection menu R 1 32 Pinouts cable R 3 7 PS Protocol menu R 1 33 M Macintosh Drivers print UG 1 10 GX drivers installing UG 1 10 Laser Prep UG 1 14 LaserWriter UG 1 14 Macintosh to s...

Page 195: ...nterfaces UG 2 47 New Flash Image menu R 2 45 Next key R 1 9 Nibble mode parallel R 3 13 O Offset image configuring R 1 61 Oil bottle Removing UG 3 53 Online Offline key R 1 8 OPC belt cartridge Remov...

Page 196: ...ble pinouts R 3 8 System software downloading R 2 52 R 2 58 Parallel port Testing communication UG 4 44 Parallel protocol R 3 14 Parity UG 4 46 UG 4 47 Passwords Invalid R 2 19 Using R 2 19 PC System...

Page 197: ...ensity UG 4 14 Print job Cancelling UG 2 35 UG 2 36 UG 2 37 Print Media UG 2 23 Print Media Types Weights and Recommended Brands UG 2 30 Print quality 100K checkup UG 4 25 Blurry images UG 4 9 Dark UG...

Page 198: ...arkXPress UG 1 8 UG 1 16 Quick check UG 4 2 R Radiation R 3 36 RAM UG 2 32 Expansion R 2 23 Hard disks UG 1 17 Memory R 2 23 SIMMs R 2 23 Rcv Sw Flow Ctl menu serial R 1 21 READ ERROR R 2 37 Reboot No...

Page 199: ...R 2 54 R 2 59 Troubleshooting UG 4 46 Serial port UG 4 46 Testing communication UG 4 46 Serial protocol R 3 14 Service United States A 4 Service call Messages UG 4 25 Placing UG 4 55 Service messages...

Page 200: ...UG 4 50 Status message Reboot Now R 1 15 Status messages R 1 16 100K checkup UG 4 25 Back panel open UG 4 20 Belt cartridge misinstalled UG 4 20 Cancelling job UG 4 20 Check waste toner UG 4 21 Close...

Page 201: ...1 20 Timeouts menu Emul Timeout R 1 20 Toner Contaminating UG 3 5 Redistribute UG 3 6 Spills UG 3 5 Waste toner pack removing UG 3 61 Toner cartridge Removing UG 3 52 When moving printer UG 3 44 TONER...

Page 202: ...einitialization UG 4 7 Replace belt UG 4 24 Replace Fuser UG 4 25 Scratches UG 4 9 Side panel open UG 4 24 Smudges UG 4 10 Status message UG 4 2 Status page UG 4 2 Top cover open UG 4 24 Transparencie...

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