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3 – Troubleshooting
System Configuration Problem Checklist

3-2

FC5054602-00  A

Q

3.3

System Configuration Problem Checklist

All PCI-compliant and PCI-X-compliant systems automatically detect 32-bit or 64-bit 
HBAs and set the appropriate bus speed (for example, 33 MHz or 133 MHz). Check 
the motherboard for proper configuration (see the appropriate installation section 
for more information.

See the documentation supplied with your computer, or contact your computer 
dealer to determine if your motherboard requires special configuration.

3.4

Fibre Channel Problem Checklist

Were all of the FC devices powered up before you powered up the PC?

Check that all cables are properly connected.

Have you configured your RAID controller using the utilities provided by the 
manufacturer?

Some Fibre Channel switches support zoning. Make sure that your switch is 
configured correctly.

Make sure that data rate setting on the QLA2342/2342L

 

matches the target 

device. For example, if the QLA2342/2342L is set to 2 Gb, set the target device 
to 2 Gb

.

 

If you are using a RAID box, modify the following settings in 

Fast!

UTIL: 

Login Retry Count = 60 

Port Down Retry Count = 60 

Execution Throttle = 100

Summary of Contents for SANblade QLA2342

Page 1: ...FC5054602 00 A Page i Q S i m p l i f y QLA 2342 2342L User s Guide 2 Gb Fibre Channel to PCI X Host Bus Adapters...

Page 2: ...cument may be copied nor reproduced by any means nor translated nor transmitted to any magnetic medium without the express written consent of QLogic Corporation Linux is a registered trademark of Linu...

Page 3: ...1 LEDs 2 2 2 1 2 Jumpers 2 2 2 1 3 Bracket 2 2 2 2 Installation in the Computer 2 3 2 2 1 Installation Help 2 5 2 3 Specifications 2 6 2 4 Label 2 7 2 5 Agency Certification 2 7 2 5 1 EMI and EMC Requ...

Page 4: ...to PCI X Host Bus Adapters Page iv FC5054602 00 A Q Figures Figure Page 2 1 QLA2342 2342L HBA Layout 2 1 2 2 QLA2342 2342L HBA LED Activity 2 2 Tables Table Page 2 1 QLA2342 2342L HBA Operating Envir...

Page 5: ...derived from the ISP23xx chips making the QLA2342 2342L HBA a leading edge host adapter The ISP23xx combines a powerful RISC processor a Fibre Channel protocol manager FPM with one or more 2 Gb Fibre...

Page 6: ...ersontheQLA23xx HBA and attached drives Two independent channels on a single HBA Supports Fibre Channel protocol SCSI FCP SCSI and IP Supports point to point fabric connection F PORT FABRIC LOGIN Supp...

Page 7: ...er its location on the HBA is noted in figure 2 1 Take a minute to write down the serial number of the QLA2342 2342L HBA Figure 2 1 QLA2342 2342L HBA Layout LED1 LED2 J1 J2 ISP CHIP 3 1 J3 3 1 J4 NOTE...

Page 8: ...et The QLA2342L is shipped with an optional full height bracket This section describes how to change the bracket CAUTION The QLA2342 2342L HBA contains parts that can be damaged by ESD Before handling...

Page 9: ...ethods to discharge static electricity Keep the QLA2342 2342L HBA in the antistatic bag until you are ready to install it Place the HBA on the bag when you examine or configure it Retain the bag for f...

Page 10: ...ructions to determine the slot type The QLA2342 2342L HBAs are designed and tested to operate at PCI bus speeds of up to 133 MHz 5 Remove the slot cover for the slot in which you will install the QLA2...

Page 11: ...onally you can customize the QLA2342 2342L HBA and its attached devices using the Fast UTIL BIOS utility See the associated readme txt file for detailed instructions 2 2 1 Installation Help If your sy...

Page 12: ...64 bit PCI operation at 33 MHz 528 MBps maximum burst rate for 64 bit PCI PCI X operation at 66 MHz 1GBps maximum burst rate for 64 bit PCI X operation at 133 MHz Fibre Channel specifications Bus type...

Page 13: ...mission radiated immunity and product safety standards 2 5 1 EMI and EMC Requirements The QLA2342 2342L conform to the following requirements FCC Part 15 Class B Radiated Emission Class B Conducted Em...

Page 14: ...ty EN61000 4 8 1994 Power Frequency Magnetic Filed EN61000 4 11 1994 Voltage Dips and Interrupt EN61000 3 2 1995 Harmonic Current Emission EN61000 3 3 1994 Voltage Fluctuation and Flicker VCCI Class B...

Page 15: ...2342L HBA must be connected to the optical receive connector on the device Some connectors require a firm push to ensure proper seating An easy way to check for correct seating is to switch the conne...

Page 16: ...f your motherboard requires special configuration 3 4 Fibre Channel Problem Checklist Were all of the FC devices powered up before you powered up the PC Check that all cables are properly connected Ha...

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