Qilive Q.6907, User Manual, Page: 8 / 70

6. CLEANING AND MAINTENANCE
This type of heater requires regular maintenance to remove any dust. Always unplug and allow
the heater to cool down sufficiently before performing any cleaning operations. Clean the heater
with a soft cloth. Dust can also be removed with a vacuum cleaner but please take care to not
damage the appliance.
Never use abrasive cleaners. Please ensure that the appliance does not come into contact with
any acidic or alkaline substances, such as vinegar, lemon juice, tomato juice, etc.
Store the appliance in a dust and frost-free environment.
7. GUARANTEES
Guarantees and limitations of liability
Products are guaranteed for a period of 36 months from the date of purchase, or from the date of
delivery to the customer’s home. Depending on the country, this guarantee consists of 24 to 36
months of validity for the legal compliance guarantee.
For countries that only implement a 24-month legal compliance guarantee, a 12-month
commercial guarantee is applied at the end of the first guarantee, and supplements it.
Guarantee application procedure
For the legal compliance guarantee
Please consult your retailer for information and/or to refer to their GTCs (General Terms and
Conditions of Sale).
For the commercial guarantee
Please go to the reception desk at your place of purchase with your proof of purchase (e.g. sales
receipt), the product and the accessories it came with, and its original packaging, for all countries
other than France. It is important to have the date of purchase, the model and the serial number
or IMEI number to hand (this information is usually indicated on the product, packaging, or on
your proof of purchase). You’ll need to bring back the product with the accessories needed for its
correct functioning (power supply, adapter, etc.). If your claim is covered by the guarantee, the
after-sales service may, within the limits of local law, either:
■ Repair or replace faulty parts.
■ Exchange the returned product with a product that has, at the least, the same features and that
offers equivalent performances.
■ Refund the product at the price stated on the proof of purchase.
Repaired or replaced products may include new and/or reconditioned hardware and components.
Commercial guarantee exclusions:
■ Damages or problems caused by improper use, accident, tampering/modification or an
unsuitable current or voltage connection.
■ Use or storage conditions which are detrimental to the good conservation of the appliance
(oxidation, corrosion), use of energy, use or installation non-compliant with the manufacturer’s
instructions, or negligence or use of peripherals, software or consumables which are
unsuitable.
■ Professional or collective, industrial or commercial use of the product.
■ Products that have been modified, or which have damaged, altered, erased or oxidised
guarantee seals or serial numbers.
■ Replaceable batteries and accessories are guaranteed for 6 months.
■ Battery failure, caused by overcharging or by failure to follow the safety instructions set out in
the manual.
8
EN