If you want to stop the boiling process or suspend it temporarily, switch the appliance off by
manually lifting the On/Off switch before removing the kettle from the base.
4. CLEANING AND MAINTENANCE
Please follow the safety instructions below:
- Always unplug the appliance before cleaning the base.
- Leave the kettle to cool completely.
After using for the first time, clean the kettle by filling it with clean water and bringing it to boil.
Empty the water and repeat.
Clean the outside of the kettle and base with a soft damp cloth. Wipe with a dry cloth. Do not use
abrasive products or sponges.
Descale the inside of the kettle regularly. Use a lime scale removal product and follow its
instructions for use.
You can also fill the kettle with 3 cups of white vinegar and top up to the maximum level with water.
Leave to act overnight without turning the appliance on. Empty the kettle.
If necessary, wipe away traces of remaining scale with a damp cloth.
Refill the kettle with fresh water. Bring to the boil and empty.
Repeat this a second time.
5. GUARANTEES
Guarantees and limitations of liability
Products are guaranteed for a period of 36 months from the date of purchase, or from the date of
delivery to the customer’s home. Depending on the country, this guarantee consists of 24 to 36
months of validity for the legal compliance guarantee.
For countries that only implement a 24-month legal compliance guarantee, a 12-month commercial
guarantee is applied at the end of the first guarantee, and supplements it.
Guarantee application procedure
For the legal compliance guarantee
Please consult your retailer for information and/or to refer to their GTCs (General Terms and
Conditions of Sale).
For the commercial guarantee
Please go to the reception desk at your place of purchase with your proof of purchase (e.g. sales
receipt), the product and the accessories it came with, and its original packaging, for all countries
other than France. It is important to have the date of purchase, the model and the serial number
or IMEI number to hand (this information is usually indicated on the product, packaging, or on
your proof of purchase). You’ll need to bring back the product with the accessories needed for its
correct functioning (power supply, adapter, etc.). If your claim is covered by the guarantee, the
after-sales service may, within the limits of local law, either:
■ Repair or replace faulty parts.
■ Exchange the returned product with a product that has, at the least, the same features and that
offers equivalent performances.
■ Refund the product at the price stated on the proof of purchase.
6
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