Qilive Q.5685, User Manual

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11
EN
products.
Repaired or replaced products may include new and/or repackaged hardware and components.
IMPLEMENTATION METHODS
To make a claim under the guarantee, please return your product to the reception desk of your
local sales outlet with the proof of purchase (receipt, invoice, etc.) of the product and accessories
supplied, along with the original packaging.
The following information will be required: date of purchase, model and serial or IMEI number (this
information generally features on the product, the packaging or proof of purchase).
Failing this, you must return the product with all accessories needed for it to work properly (power
cable, adapter etc.).
If your product is covered by the guarantee, the after-sales service will (within the bounds of the
local legislation):
■ Repair or replace the faulty parts
■ Exchange the returned product with a product which has the same features or better and is
equivalent in terms of performance.
■ Refund the product at the price stated on the proof of purchase.
In the case of a repair covered by the guarantee, your guarantee period will be extended by 6
months. This period cannot be combined in the event of repeated failures.