Qiagen Hybrid Capture System Multi-Specimen Tube Vortexer..., User Manual

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Hybrid Capture System MST Vortexer 2 User Manual 09/2015 25
6.6 Servicing
Maintain your instrument in good working order. In the event that the instrument is subjected
to adverse conditions, such as a fire, flood or earthquake, schedule a service inspection of
the instrument to ensure safe operation.
Do not attempt to repair the instrument. Removing the case will nullify the warranty. In the
event that the product is inoperable, please contact your local QIAGEN representative and
provide full failure details. When making your call, please make sure that you have the
serial number of the instrument.
Do not ship the instrument back for repair until advised to do so by your local representative
or QIAGEN Technical Services.
In the event that you are requested to return the instrument or any part thereof, it is your
legal requirement to ensure that the unit is fully decontaminated. Your local QIAGEN
representative or QIAGEN Technical Services may request a certificate is included with the
instrument to verify the decontamination. Failure to do this may result in the refusal to repair
the unit. Contact your local QIAGEN representative or QIAGEN Technical Services for a
Return Goods Authorization (RGA) number. Mark this number on the outside of the shipping
box.