Qiagen 9002969, User Manual

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QIAreach eHub User Manual 10/2020 30
Table 5. “C” error codes
Error code Description Recommended action
C-0 Connection Error Remove and re-insert the eStick. If
error persists, discard and use new
eStick.
C-1 Expired eStick Test is past expiry date. Use an eStick
within expiration.
C-2 Sample Not Detected Run test within 60 minutes of
removing eStick from foil. Discard
and use new eStick.
C-3 Start Not Acknowledged Remove and re-insert the eStick. If
error persists, discard and use new
eStick. If error persists with new
eStick, discontinue use of eHub port.
C-4 Self Test Failure Remove and re-insert the eStick. If
error persists, discard and use new
eStick. If error persists with new
eStick, discontinue use of eHub port.
C-5 Metadata Failure Remove and re-insert the eStick. If
error persists, discard and use new
eStick. If error persists with new
eStick, discontinue use of eHub port.
C-6 Measurement Data Failure Remove and re-insert the eStick. If
error persists, discard and use new
eStick. If error persists with new
eStick, discontinue use of eHub port.
C-7 Measurement Data Failure Remove and re-insert the eStick. If
error persists, discard and use new
eStick. If error persists with new
eStick, discontinue use of eHub port.
C-8 Command Initialization Failure Remove and re-insert the eStick. If
error persists, discard and use new
eStick. If error persists with new
eStick, discontinue use of eHub port.
C-9 Algorithm Failure Remove and re-insert the eStick. If
error persists, discard and use new
eStick. If error persists with new
eStick, discontinue use of eHub port.
Table continued on next page