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Problem:  Windows   XP   shows   an   error 
and terminates the installation.

Solution: 

the ways to install successfully the device 

are two. The certified driver (if available) installation or 
changing th driver option. To change the actual drivers 
signing setting go to the “control panel / system”, click 
on “hardware” and so on “driver signing”. The desired 
setting could be now selected.

Problem:  the operating system chose a 
COM port with number superior to 16

Solution: 

change   the   port   number   in   the   advanced 

options inside port properties.

Problem solving

StarterKit_EN - 21/05/07

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Summary of Contents for IQ009

Page 1: ...IQ009 Starter Kit 1 Informations 2 2 Drivers Installations 3 3 Development 6 4 Problem solving 7 StarterKit_EN 21 05 2007 ...

Page 2: ...ss info qem it Driver USB It is possible to download the drivers from the download area in the website www qem it or you can find them in the QEM CD in the directyory Driver IQ009 Kit content A 1 IQ009 interface B 1 USB cable C 1 miniUSB cable D 1 miniUSB DSUB9 cable Informations StarterKit_EN 21 05 07 2 di 8 A B C D ...

Page 3: ...the IQ009 interface and the miniUSB port of the MicroQmove or PROG port of the Qmove On the PC will appear this dialog form Select No not this time and then press Next Select in this window Install from a list or specific location Advanced and press Next Select the path D Driver IQ009 If you are using the CD If you download the driver from the websiste select the directory containing it Once inser...

Page 4: ...plete Press Finish On the PC will appear this dialog form Select No not this time and then press Next Select in this window Install from a list or specific location Advanced And press Next Drivers installation StarterKit_EN 21 05 07 4 di 8 ...

Page 5: ...e right path press Next Press Finish The installation of the IQ009 drivers is complete N B The operating system will open a new communication port COM its name will be according to the first available port number For example if in the system two ports are used COM1 and COM2 the COM3 port will be used Drivers installation StarterKit_EN 21 05 07 5 di 8 ...

Page 6: ...port of the PC N B To know the name assigned by the PC to the port go to the control panel and verify in peripheral management the port number associated to the interface It is now possible to open the serial communication between the PC and the Qmove system Press the key on the toolbar indicated by the arrow in the picture open close communication Check the communication status in the status bar ...

Page 7: ...ls and Windows shows error code 10 Solution Windows error code 10 indicates a hardware error or the drivers installation failure This could happen if a device is not supplied properly to operate for example connected to a bus powered hub with other devices ot it could indicate a serious hardware problem It could be possible that the USB root hub drivers are not properly installed Problem solving S...

Page 8: ...nging th driver option To change the actual drivers signing setting go to the control panel system click on hardware and so on driver signing The desired setting could be now selected Problem the operating system chose a COM port with number superior to 16 Solution change the port number in the advanced options inside port properties Problem solving StarterKit_EN 21 05 07 8 di 8 ...

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