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Diagnostic Messages 

Message Meaning 

Action Required 

 

No message on display. 
Power has been cut off to the Spa. 

The control panel will be disabled until power returns. Spa 
settings will be preserved until next power up. 

-- Temperature 

unknown. 

After 

the 

pump 

has been running for 2 minutes, the 

temperature will be displayed. 

HH 

“Overheat” - The spa has shut down.  One of 
the sensors has detected 118

°

F/48

°

C at the 

heater. 

DO NOT ENTER THE WATER.  Remove the spa cover 
and allow the water to cool.  Once the heater has cooled, 
reset by pushing any button.  If the spa does not reset, shut 
off the power to the spa and call your dealer or service 
organization. 

OH 

“Overheat”  The spa has shut down.  One of 
the sensors has detected that the spa water is 
110

°

F/43

°

C. 

DO NOT ENTER THE WATER.  Remove spa cover and 
allow water to cool.  At 107

°

F/42

°

C, the spa should 

automatically reset.  If the spa does not reset, shut off 
power to the spa and call your dealer or service 
organization. 

IC 

“Ice”  Potential freeze condition detected 

No action required.  The pump will automatically activate 
regardless of spa status. 

SA 

Spa is shut down.  The sensor that is plugged 
into the Sensor “A” jack is not working. 

If the problem persists, contact your dealer or service 
organization.  (May appear temporarily in an overheat 
situation and disappear when the heater cools) 

S

Spa is shut down.  The sensor that is plugged 
into the Sensor “B” jack is not working. 

If the problem persists, contact your dealer or service 
organization.  (May appear temporarily in an overheat 
situation and disappear when the heater cools) 

S

Sensors are out of balance.  If changing spa 
temperature it may just be temporary.  If 
flashing by itself, the spa is shut down. 

If the problem persists, contact your dealer or service 
organization 

HL 

A significant difference between temperature 
sensors has been detected.  This could 
indicate a flow problem. 

Check the water level in spa.  Refill if necessary.  If the 
water level is okay, make sure the pumps have been 
primed.  If problem persists, contact your dealer or service 
organization. 

LF 

Persistent low flow problems.  (Displays on 
the fifth occurrence of the “

HL

” message 

within 24 hours.)  Heater is shut down, but 
other spa functions continue to run normally. 

Follow the action required for “HL” message.  Heating 
capability of the spa will not reset automatically, you may 
press any button to reset. 

dr 

Possible inadequate water, poor flow, or air 
bubbles detected in heater.  Spa is shut down 
for 15 minutes. 

Check water level in spa.  Refill if necessary.  If the water 
level is okay, make sure the pumps have been primed.  
Press any button to reset, or this message will 
automatically reset within 15 minutes.  If the problem 
persists, contact your dealer or service organization. 

d

Inadequate water detected in heater. 

 

(Displays on the third occurrence of “

dr

” 

message).  Spa is shut down. 

Follow action required for “

dr

” message.  Spa will not 

automatically reset.  Press any button to reset. 

 
 

 
WARNING!  SHOCK HAZARD!  NO USER SERVICABLE PARTS. 
Do not attempt service of this control system.  Contact your dealer or service organization for assistance.  Follow all 
owner’s manual power connection instructions.  Installation must be performed by a licensed electrician and all grounding 
connections must be properly installed. 
 
 
 
 
 

                                                                       

Summary of Contents for VS300 PAK

Page 1: ...important for you to take a few moments and get acquainted with your new spa operation Please keep this manual available for references QCA Spas would like to congratulate you on your purchase and we...

Page 2: ...3 Initial Start Up 5 Installation Instructions 4 115 230v Installations 4 Prevention of Freezing 9 Refilling your Spa 7 Removing the Box Filter Cartridge 8 Spa and Cabinet Maintenance 9 Spa Location...

Page 3: ...s to 100 F 38 C c Before entering a spa or hot tub the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating devices may vary as mu...

Page 4: ...ns Electrical General Prior to performing any service to the spa package turn OFF ALL primary electric power at the main circuit breaker or disconnect panel Opening the front cover of the electrical c...

Page 5: ...the desired temperature Note that the last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes Preset Filter Cycles Two cycles First starts six mi...

Page 6: ...d disappear when the heater cools Sn Sensors are out of balance If changing spa temperature it may just be temporary If flashing by itself the spa is shut down If the problem persists contact your dea...

Page 7: ...he Water Simply siphon water from spa with garden hose A sump pump may be used to pump water from spa Use a wet dry vac to remove the remaining amount of water Refilling your Spa 1 Be sure the main br...

Page 8: ...unnoticed the spa water may freeze Any damage to the spa from freezing which is a direct cause of poor maintenance will not be covered by warranty Removing a Filter Cartridge The cartridge of the in...

Page 9: ...oap and water solution or simply sprayed with a garden hose Use of harsh chemicals to clean the surface will cause the cabinet to discolor Troubleshooting Please Note The following corrective actions...

Page 10: ...ate Installed Spa Model Serial Number Warning Elderly persons infants and anyone subject to heart disease diabetes high or low blood pressure strokes epilepsy or similar afflictions should not enter a...

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