Frequently Asked Questions
1.Unsuccessful Internet Match：
Please check and make sure the network connection and
power supply are OK. You can see details on the Manual
P2--P6. If you have any question, please contact our
customer service center.
2.Cannot Feed:
Firstly, please long press the manual feeding button of the
pet feeder. If it feeds successfully, the feeder's hardware is
functionally OK. Please check your mobile network
connection and WIFI. If you have any question, please
contact our customer service center.
3.Faltering Video and Voice:
The fluency of the video and voice is related to the network
environment of the feeder and your mobile phone. Please
check both the networks. If you have any question, please
contact our customer service center.
4.Flashing Lights Instructions:
1).Red Flashing Light of 'Food tray in-out Button' only:
Please make sure if the food tray gets stuck. If not, and the
problem still cannot be solved, please contact our
customer service center.
2).Red and Green Flashing Light of 'Food tray in-out
Button' at the same time:
This function is designed to remind users of putting the
food tray back to the pet feeder. When it is well placed, the
red and green flashing light will stop.
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Summary of Contents for Smart Pet Feede
Page 1: ...Smart Pet Feede Use Manual QBIC QB Tech ...
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