Q. I am connected to my HDTV in HDMI mode and the picture on the HDTV is too small (black areas are seen around the picture).
A.
In some cases, with different TV brands, the HDTV by default is setup to a speci
fi
c resolution, and is not scanning the HDMI for
supported resolutions. This can usually be resolved by entering the HDTV setup screen and looking for a method for enabling the
HDMI scan (or switching to ‘PC mode’ if available). If this mode is not available please try to select different screen resolutions in the
HDTV until you
fi
nd one that
fi
ts the resolution you have selected on your Laptop, Netbook* or Desktop PC screen settings.
Q. I am watching a YouTube movie and the picture is corrupted
.
A.
When running
fl
ash based viewers or real player based viewers (such as YouTube, DailyMotion etc.) the movie should be played
after deselecting the ‘Enabling hardware acceleration’ in the player. (Right-click on the video window -> Settings -> and Deselect the
‘Enable hardware acceleration’ check box).
Q. I am watching a movie inside a window on Windows 7 or Windows Vista while having another application in another window and the fonts
fl
icker between sharp and fuzzy.
A.
Please disable the ‘Optimize for Video’ option in the ‘DisplayLink’ icon in the task bar as it applies compression to the text resulting
with the issue described.
Q. The picture has disappeared and the ‘DisplayLink’ icon in the task bar is not showing.
A.
Try unplugging the PC Adapter and then plug it it back in again, if this does not resolve the issue, unplug the host adapter, reboot the
Laptop, Netbook* or Desktop PC and only after the Laptop, Netbook* or Desktop PC has re-booted fully, plug the adapter back in.
Q. The PC Adapter is attached to the Laptop, but I see the grey icon in System Tray.
A.
Please try the following:
Disconnect and re-attach PC Adapter, if this doesn’t help, exit from the Wireless USB Manager (right-click on the System Tray icon
and select ‘Exit’) and restart the Wireless USB Manager. If this still doesn’t help, disconnect the PC Adapter, restart the Laptop and
then re-connect the PC Adapter.
Q. I am using Windows Media Player and sometimes during movie play in full screen mode the media player application window becomes black.
A. Please try resizing the application window.
* minimum speci
fi
cations required and must be checked
** Blu-ray
TM
streaming is not supported
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