APPENDIX A: FAQ’S
QT426 User Manual
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P a g e
10.
How do I upgrade the firmware on the DVR?
After you download the new firmware from the Q-See website at www.q-see.com, copy it onto a USB flash drive.
Then select “
upgrade
” in the menu.
Notice
:
Do not turn the system power off during the upgrade process! Doing so may damage the
chipset and prevent the DVR from starting.
11.
I can get a live image on the display but I can’t get the menu to display. How can I pull up the menu?
Hold down the ESC key to wait for login dialog box to appear.
12.
I hooked up the DVR to a TV through the BNC video out port and I do not see anything on the screen.
How do I get the video to display?
By default the DVR is setup to use a VGA monitor, if you want to use a TV instead then push the ESC button on
the front panel and hold it until you hear a beep, if you still do not get a display then hold the ESC button down
again until you hear a beep, the display should come up.
13.
What are the minimum configurations of PC for clients connecting remotely?
PC MODULE
PARAMATERS
CPU
Intel Celeron 2.4G
MOTHERBOARD
Intel 845
HDD
80G
RAM
512M
VGA
NVIDIA GeForce MX440/FX5200
ATIRADEON 7500/X300
OS
Windows 2000(SP4 above) /Windows XP(SP2 above) /VISTA/Win7
DIRECTX
9.0
14. What are the PC configurations for 16-ch real time access with fully open mainstream channel?
PC MODULE
PARAMATERS
CPU
Intel Core(TM)2 Duo CPU E4600
MOTHERBOARD
G41/P41 chip
HDD
80G
RAM
1GB
VGA
GMA3100/NVIDIA GeForce 8400/
ATI RADEON HD3450
OS
Windows 2000(SP4 above) /Windows XP(SP2 above)/ VISTA/Win7
DIRECTX
9.0