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13.  What are the PC configurations for 16-channel real time access with fully open 

mainstream channel?

14.  On Vista and Win7 I am getting an error message that Codec can’t be installed or is 

missing, how do I solve that?

There are two ways to fix it:
  a. In Windows, go to your 

Control Panel

 select 

User Account and Family Safety 

and 

then choose

 User Account Control

 Click 

Turn User Account On or Off

. Uncheck the box next to 

Use User Account 

Control (UAC) to help protect your computer

.

b. Right-click on an Internet Explorer 

browser window. Select 

Run as 

Administrator

 to run browser.

PICTURE A-2

PICTURE A-3

PC MODULE 

PARAMETERS

CPU

Intel Core(TM)2 Duo CPU E4600

MOTHERBOARD

G41/P41 chip

HDD

80G

RAM

1GB

VGA

GMA3100/NVIDIA GeForce 8400/
ATI RADEON HD3450, 512MB Video RAM

OS

Windows XP(SP2 above)/ VISTA/Win7, 

DIRECTX

9.0

A.2 SPECIFICATIONS

Parameter

QT228

QT2124

COMPRESSION Format

Standard H.264 Baseline 

VIDEO

Video In

Composite 1.0V 

p-p/75Ω, 

BNC x 8

Composite 1.0V 

p-p/75Ω, 

BNC x 24

Video Out

COMPOSITE 

1.0V p-p/75Ω, 

BNC x 1, VGA x 

1, HDMI x 1

COMPOSITE 

1.0V p-p/75Ω, 

BNC x 2, VGA 

x 1

VGA Resolution  1280x1024, 1024x768, 800x600
Record 

Resolution 

NTSC: 352x240, 704x480

PAL: 352x288, 704x576

Display Frame 

Rate

(per camera)

704x480  at 30FPS

Record Frame 

Rate

(per camera)

NTSC: CIF 30FPS
PAL: CIF 25FPS

AUDIO

Audio Input

-8dB~ 22k, 

RCA X1

-8dB~ 22k, 

RCA X4

Audio Output

-8dB~92dB, RCA X1

ALARM

Alarm Input

0

NO or NC 16CH

Alarm Output

0

1CH

STORAGE

Record Mode

Manual/Sensor/Timer/Motion Detection

Multi-Function

Multiplex

INTERFACE

Network 

Interface 

RJ45 (LAN, Internet) 

Communication 

Interface 

RS485, 
USB 2.0 x 2 (One for Backup, One 

for USB Mouse)

CONTROLS

PTZ Control

No

Yes

Remote Control Yes 

DISK INFO

Disk Type

SATA x 2 (up to 

2TB each)

SATA x 2 (up to 

2TB each)

OTHER INFO

Voltage

12V3A

12V5A

Optimal 

Temperature 

50°F to 104°F 10°C to 40°C

10% to 90% Humidity

Power Use
w/o Hard Drive

10W

40W

Summary of Contents for QT2124

Page 1: ...1 User Manual Conventional and SDI DVRs QT SERIES...

Page 2: ...ing effort to constantly improve our products features and functions may have been added or changed since that time and on screen displays may change We encourage you to visit our website at www Q See...

Page 3: ...Additional Considerations 80 960H Cameras 81 3 BASIC FUNCTIONS 82 3 1 Power On Off 82 Power On and Login 82 Power Off 82 3 2 The Control Bar 83 3 3 Live Viewing and Recording 86 Switching Video Output...

Page 4: ...n Do not expose this product to rain or use near water If this product accidentally gets wet unplug it and contact Q See immediately n Keep product surfaces clean and dry To clean the outside case of...

Page 5: ...cking the recorded files one by one Supports remote playback in Network Client through LAN or internet Analog models support recording in CIF D1 resolutions SDI models support recording in 720P and 10...

Page 6: ...LIGHTS Shows the recording network and power status of the DVR 2 INFRARED WINDOW Receives signals from the remote control 3 VIDEO MODE BUTTON Press and hold 10 seconds or until you hear a beep to swi...

Page 7: ...e following have additional functions RECORD Controls Focus in PTZ mode REVERSE Controls Speed in PTZ mode STOP ESC Exits current interface or status Also switches video output mode 9 SEARCH ZOOM Ente...

Page 8: ...GHT Shows power status of the DVR 9 INFRARED WINDOW Receives signals from the remote control 10 BACKUP Enter Backup mode Decreases the value in Setup mode 11 USB PORT Used for external USB backup devi...

Page 9: ...input 2 VIDEO IN Video input from up to 4 cameras 3 VIDEO OUT BNC connector for TV or monitor 4 VGA PORT VGA output for 19 or larger monitor 5 POWER SWITCH Use to turn on the DVR as well as to turn of...

Page 10: ...lection 11 DIRECTION MULTISCREEN 1 Navigate through on screen options 2 Change screen display mode between 1 4 9 and 16 channels 12 USB USB port to connect USB flash or external hard drives to update...

Page 11: ...ate through on screen options 2 Change screen display mode between 1 4 and 9 channels 11 ENTER Confirm selection 12 USB USB port to connect USB flash or external hard drives to update firmware or back...

Page 12: ...Outer ring navigates through menus Inner knob increases or decreases speed of fast forward or rewind 3 5 7 4 1 2 6 9 8 10 11 12 14 16 13 17 15 16 BACK PANEL 1 2 4 6 9 8 7 10 11 14 12 17 16 15 13 18 5...

Page 13: ...TROL KNOB Outer ring navigates through menus Inner knob increases or decreases speed of fast forward or rewind 3 5 7 4 1 2 6 9 8 10 11 12 14 16 13 17 15 16 BACK PANEL ITEM NAME FUNCTION 1 VIDEO OUT BN...

Page 14: ...TION 1 POWER SWITCH Use to turn on the DVR as well as to turn off after powering down from within the GUI 2 AUDIO IN 4 Channel audio input for cameras equipped with audio 3 CVBS Video Out Video output...

Page 15: ...selections in menus 11 RETURN Confirms selection 12 USB PORT Used for external USB backup devices ITEM NAME FUNCTION 1 VIDEO OUT BNC connector for TV or monitor 2 SPOT OUT Connect to another monitor...

Page 16: ...ays system information 11 BACKUP Enter Backup mode Decreases the value in Setup mode 12 AUDIO Mutes or unmutes audio 13 PTZ Enter PTZ mode ITEM NAME FUNCTION 1 PTZ Connections for Pan Tilt Zoom speed...

Page 17: ...OOM Enter Search mode Controls Zoom function in PTZ mode 10 INFO Displays system information 11 BACKUP Enter Backup mode Decreases the value in Setup mode 12 AUDIO Mutes or unmutes audio 13 PTZ Enter...

Page 18: ...CONTROL KNOB Outer ring navigates through menus Inner knob increases or decreases speed of fast forward or rewind ITEM NAME FUNCTION 1 VIDEO OUT BNC connector for TV or monitor 2 HDMI HDMI video outp...

Page 19: ...k FF Fast Forward STOP Quits Playback mode Also switches video output mode 17 CONTROL KNOB Outer ring navigates through menus Inner knob increases or decreases speed of fast forward or rewind 3 5 7 4...

Page 20: ...USB PORT For the USB mouse 9 DC IN Power input for 12V DC power supply FRONT PANEL QT534 REAR PANEL REC Net Power TV VGA QT534 1 3 4 2 1 3 2 4 7 5 6 9 8 ITEM NAME FUNCTION 1 INDICATOR LIGHTS Shows th...

Page 21: ...vigates through menus Inner knob increases or decreases speed of fast forward or rewind 3 5 7 4 1 2 6 9 8 10 11 12 14 16 13 17 15 16 BACK PANEL ITEM NAME FUNCTION 1 VIDEO OUT BNC connector for TV or m...

Page 22: ...Mode 13 USB USB port to connect USB flash or external hard drives to update firmware or back up recordings ITEM NAME FUNCTION 1 POWER SWITCH Use to turn on the DVR as well as to turn off after poweri...

Page 23: ...up mode in LIVE VIEW 11 MENU Increase the value in SETUP Enter menu in LIVE VIEW 12 SEARCH Enters Search Mode 13 USB USB port to connect USB flash or external hard drives to update firmware or back up...

Page 24: ...r decreases speed of fast forward or rewind 3 5 7 4 1 2 6 9 8 10 11 12 14 16 13 17 15 16 BACK PANEL 1 3 5 2 4 6 8 7 9 10 11 15 14 17 16 18 19 12 13 20 ITEM NAME FUNCTION 1 VIDEO OUT BNC connector for...

Page 25: ...r decreases speed of fast forward or rewind 3 5 7 4 1 2 6 9 8 10 11 12 14 16 13 17 15 16 BACK PANEL 1 3 5 2 4 6 8 7 9 10 11 15 14 17 16 18 19 12 13 20 ITEM NAME FUNCTION 1 VIDEO OUT BNC connector for...

Page 26: ...ras 2 BNC OUT Video output for connecting to TV BNC or monitor 3 AUDIO IN 4 Channel audio input for cameras equipped with audio or for separate microphones 4 AUDIO OUT Connection for audio output conn...

Page 27: ...interface or status Also switches video output mode 7 SEARCH ZOOM Enter Search mode Controls Zoom function in PTZ mode 8 INDICATOR LIGHT Shows power status of the DVR 9 INFRARED WINDOW Receives signal...

Page 28: ...e 13 USB USB port to connect USB flash or external hard drives to update firmware or back up recordings ITEM NAME FUNCTION 1 POWER SWITCH Use to turn on the DVR as well as to turn off after powering d...

Page 29: ...ts current interface or status Also switches video output mode 7 SEARCH ZOOM Enter Search mode Controls Zoom function in PTZ mode 8 INDICATOR LIGHT Shows power status of the DVR 9 INFRARED WINDOW Rece...

Page 30: ...IEW 12 SEARCH Enters Search Mode 13 USB USB port to connect USB flash or external hard drives to update firmware or back up recordings ITEM NAME FUNCTION 1 AUDIO IN 2 Channel audio input for cameras e...

Page 31: ...mware or back up recordings ITEM NAME FUNCTION 1 PTZ ALARM INTERFACE Connections for Pan Tilt Zoom speed dome cameras Y Z Input ports for 4 alarms One output port for external alarm 2 HDMI HDMI video...

Page 32: ...utput connect to an amplified speaker 3 AUDIO IN 4 Channel audio input for cameras equipped with audio 4 ALARM IN Input ports for 8 alarms 5 ALARM OUT One output port for external alarm 6 PTZ RS485 BL...

Page 33: ...IVE VIEW 12 SEARCH Enters Search Mode 13 USB USB port to connect USB flash or external hard drives to update firmware or back up recordings ITEM NAME FUNCTION 1 ALARM Input for 4 external sensors and...

Page 34: ...W 12 SEARCH Enters Search Mode 13 USB USB port to connect USB flash or external hard drives to update firmware or back up recordings ITEM NAME FUNCTION 1 ALARM Input for 8 external sensors and output...

Page 35: ...e through on screen options 2 Change screen display mode between 1 4 9 and 16 channels 15 USB USB port to connect USB flash or external hard drives to update firmware or back up recordings 16 BACKUP O...

Page 36: ...is before unplugging the DVR 2 INFO Get information about the DVR such as HDD space and firmware version 3 REC Begin recording 4 Numbers Input numbers in fields or select camera 5 Multi Screen Choose...

Page 37: ...Main menu 13 Exit Exits menu or interface 14 PTZ Controls Controls PTZ camera including zoom focus iris and speed 15 Preset Opens PTZ preset settings 16 Cruise Opens PTZ cruise settings 17 Light Turns...

Page 38: ...back of the monitor if you are uncertain STEP 1 Plug a VGA cable into the port marked VGA on the back of the DVR STEP 2 Plug the other end of the VGA cable into the similar port on the back of the mo...

Page 39: ...d in Section 4 2 Live Configuration Some users will want to take advantage of the unused video display outputs ie using the BNC Video Out port when the VGA port is being used for the main display This...

Page 40: ...er side of the glass Likewise the camera s infrared LEDs will reflect off the glass and shine into the lens thus degrading the image Light levels should be approximately the same between camera and ta...

Page 41: ...can be masked out as described in Section 4 2 You can also reduce the level of motion sensitivity in specific areas of the screen by following the instructions in Section 8 3 Fans Machinery Motion is...

Page 42: ...c Configuration STEP 4 The Login screen will appear Enter the User Name and Password admin and 123456 respectively using the Virtual Keyboard described in the last chapter Click ENTER on the keyboard...

Page 43: ...RE 3 4 PICTURE 3 5 You can move camera views to a new position by clicking and dragging the desired channel s display When a channel s view is dragged into another area the view that it replaces will...

Page 44: ...s but each user s situation will be different and directions for adjusting these settings can be found in Section 4 3 Record Configuration PICTURE 3 9 PICTURE 3 10 3 4 QUICK PLAYBACK Pushing the playb...

Page 45: ...you to save a segment of the video record rather than having to back up the entire file To select a segment move the Playback Progress Bar to before the desired location in the video and begin playba...

Page 46: ...No Image When Logout Device Name Device ID Video Format Password Check Show System Time Max Online Users Video Output Language Logout After Minutes No Image When Logout EDVR 0 NTSC 10 HDMI 1280x1024 E...

Page 47: ...time before making changes in other menus Most of the options within this menu are self explanatory If you are unsure of your time zone the date and time settings on your computer or searching online...

Page 48: ...ps Encode Quality Max Bitrate 1 2 3 4 CH Resolution fps Encode Quality Max Bitrate 1 2 3 4 All All Remaining 0 CIF 0 D1 Remaining 0 CIF 0 D1 30 30 30 30 30 30 30 30 CBR CBR CBR CBR CBR CBR CBR CBR Hig...

Page 49: ...r ID and date stamp and where it ll appear on the screen Drag and drop the location of the camera name and date time stamp to your desired location on the screen This can be done individually or globa...

Page 50: ...ter is powered on before proceeding This window displays the information on the DVR s local network and Internet addresses which will allow you to access the DVR on a network As discussed in the Remot...

Page 51: ...t how your DVR will send out e mail alerts You will be able to send e mail alerts to three addresses NOTE Depending upon your settings the system can generate a lot of e mail alerts For that reason we...

Page 52: ...pdate Hours UPnP Email Email Other Settings Other Settings MyQ See com myname myemailaddress com myqseeaccountpassword myaccount myq see com 3 MyQ See com myname myemailaddress com myqseeaccountpasswo...

Page 53: ...retrieved from mobile or external storage devices and recorded onto the DVR PICTURE 4 31 4 8 FILE SEARCH PLAYBACK AND MANAGEMENT Access the recordings on the DVR play them back and backup the recordin...

Page 54: ...he event file you wish to play back 2 3 4 1 6 7 8 5 SEARCH Search Time Search Image Event Search File Management Search Delete Delete Lock Lock Save Save Save All Save All Time Search Image Event Sear...

Page 55: ...will create a standard avi file usable by most media playback software If you choose the DVR format you need to select the Desktop Player option see Picture 5 2 as well This will save a stand alone pl...

Page 56: ...are MCU MicroController Unit kernel if applicable and firmware versions can be found here along with the device s name and ID EVENT INFORMATION This window lists recorded events This list can be searc...

Page 57: ...le 1 D1 30 2 D1 30 3 D1 30 4 D1 30 5 D1 30 6 D1 30 7 CIF 30 8 CIF 30 Disk ID Status Disk ID Status 1 1 19 19 PICTURE 6 9 PICTURE 6 10 6 3 DISK MANAGEMENT This window displays information on the drive...

Page 58: ...e upgrade process will restore factory defaults Other models will retain their user settings NOTE While a Macintosh computer can read and write to a drive in the FAT32 format it cannot reformat a USB...

Page 59: ...t from this window in the Serial Port and Advanced tabs Serial Port Serial Port Advanced Advanced P T Z P T Z Default Default Apply Apply Exit Exit CH Enable Address Baud Rate Protocol Simulative Crui...

Page 60: ...t009 preset010 preset010 PRESET Channel 1 PRESET Channel 1 Setting Setting Setting Setting Setting Setting Setting Setting Setting Setting Setting Setting Setting Setting Setting Setting Setting Setti...

Page 61: ...rounded 2 A grounding signal is required for the alarm input 3 When connecting the DVR to another device including another DVR through the alarm input a relay should be used to separate them Parameter...

Page 62: ...ors such as infrared motion detectors or contact alarms which are connected to it There are five submenus Sensor Motion Video Loss Other and Alarm Out SENSOR In this window you can setup optional exte...

Page 63: ...ely Click and drag with the mouse on the screen to draw or erase the grid in select areas Sensitivity 6 Sensitivity 6 As sensitivity is influenced by color and light level you can adjust its values ac...

Page 64: ...noted that while this is the only user serviceable part within the case besides the battery and you will not void your warranty by installing or upgrading your hard disk drive care must be taken to a...

Page 65: ...SOLUTION FRAME RATE FPS VIDEO QUALITY BIT RATE bps SPACE USED MB h NTSC PAL CIF 30 25 Highest 1000k 465 Higher 768k 297 Medium 512k 230 Lower 256k 115 Lowest 128k 56 D1 30 25 Highest 2M 912 Higher 1 5...

Page 66: ...th the system Please try another mouse 7 What can I do when the DVR starts and displays please wait all the time a First possible reason hard drive power cable and or data cable are not securely conne...

Page 67: ...TIONS Parameter QT228 QT2124 COMPRESSION Format Standard H 264 Baseline VIDEO Video In Composite 1 0V p p 75 BNC x 8 Composite 1 0V p p 75 BNC x 24 Video Out COMPOSITE 1 0V p p 75 BNC x 1 VGA x 1 HDMI...

Page 68: ...4 up to 2TB each OTHER INFO Voltage 12V3A 12V3A 110 220 Optimal Temperature 50 F to 104 F 10 C to 40 C 10 to 90 Humidity Power Use w o Hard Drive 10W 10W 42W Parameter QT426 QT428 QT446 COMPRESSION F...

Page 69: ...Humidity Power Use w o Hard Drive 10W 18W 30W Parameter QT4532 QT4516 QT4760 COMPRESSION Compression Format Standard H 264 Baseline VIDEO Video In Composite 1 0V p p 75 BNC x 32 Composite 1 0V p p 75...

Page 70: ...C 10 to 90 Humidity Power Use w o Hard Drive 20W 20W 40W Parameter QT518 QT5116 QT536 COMPRESSION Compression Format Standard H 264 Baseline VIDEO Video In Composite 1 0V p p 75 BNC x 8 Composite 1 0V...

Page 71: ...rd Drive 5W 18W Parameter QT5032 QT5132 QT5140 COMPRESSION Compression Format Standard H 264 Baseline VIDEO Video In Composite 1 0V p p 75 BNC x 32 Composite 1 0V p p 75 BNC x 32 Composite 1 0V p p 75...

Page 72: ...O Voltage 12V2A 12V2A Optimal Temperature 50 F to 104 F 10 C to 40 C 10 to 90 Humidity Power Use w o Hard Drive 5W 5W Parameter QT5716 QT534 COMPRESSION Compression Format Standard H 264 Baseline VIDE...

Page 73: ...emperature 50 F to 104 F 10 C to 40 C 10 to 90 Humidity Power Use w o Hard Drive 10W Parameter QT7116 QT724 QT728 COMPRESSION Compression Format Standard H 264 Baseline VIDEO Video In SDI x 16 SDI x 4...

Page 74: ...ure that all camera and other cable connections on the back of the DVR are secure before bolting the brackets to the rack Q See is proud to back all of our products with a conditional service warranty...

Page 75: ...S OR COMMENTS CONTACT US PRODUCT SUPPORT DOWNLOADS FIRMWARE UPDATES MANUALS 24 7 Technical Resources Live Chat M F 9 5 PST www Q See com Support Digital Peripheral Solutions Inc 8015 E Crystal Drive A...

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