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SuperDVR & H.264 Series Cards

User Manual

NOTICE: If you get the error message “Can’t find card” when
running the SuperDVR software, try restarting the computer.

2.2 Install Video Capture Card Driver

STEP1

：

Run Setup.exe, and the installation interface appears as shown

below:

Figure2-15 H.264 Series Video Capture Card Installation Interface

Figure2-16 Welcome Page

STEP2

：

Select video system, in the US we use NTSC format, click “next”

Summary of Contents for Computer

Page 1: ......

Page 2: ...splay Modes 22 3 1 3 Flip Pages 22 3 1 4 Auto Dwell Display Mode 23 3 1 5 Capture 23 3 1 6 Urgent Record 23 3 2 Login 23 3 3 Record 24 3 3 1 Record Modes 24 3 3 2 Record Setup 24 3 3 3 Record Status P...

Page 3: ...nfiguration 78 7 5 7 EMAIL Configuration 79 7 5 8 P T Z Configuration 81 7 6 Mobile Surveillance 83 7 6 1 Introduction to Mobile Surveillance 83 7 7 By Smart Phone with Win Mobile Pro or Classic Opera...

Page 4: ...se and open the driver 94 Appendix 2 4 5 Why can t I play back 95 Appendix 2 4 6 Why do I see some gray blocks on time progress bar area when playing back 95 Appendix 2 4 7 Why could I see some old re...

Page 5: ...ts Please make sure your operations with the products are strictly in accordance with the manual to maintain the stability of the digital surveillance systems The following are standard functions of t...

Page 6: ...and login to SuperDVR system again automatically One PC can contain 1 to 4 cards of the same model up to a total of 32 channels Supports 320x240 NTSC 352x288 PAL standard resolutions Image color is ad...

Page 7: ...with full Direct Draw support Some newer PCI E cards are not yet supported OS 32 bit Win2000 WinXP VISTA DirectX 9 0 Table1 1 QSDT4PCRC QSDT4PCRP System Requirements NOTICE 1 Motherboards listed belo...

Page 8: ...ents Motherboards and Video cards listed below have passed our testing and work well with QSDT8PCRP in Windows XP systems Motherboard Video card COLORFUL C975X MVP ATI HD2400 NVIDIA GeForce 7600 NVIDI...

Page 9: ...IDEO CARDS Supports MOST AGP and PCI E Video Cards with 128MB of RAM or more with full Direct Draw support Some newer PCI E cards are not yet supported OS 32 bit Windows 2000 WinXP VISTA DirectX 9 0 T...

Page 10: ...ng and work well with QSPD4116 in Windows VISTA system Motherboard Video card COLORFUL C975X MVP ATI HD2400 ASUS P5LD2 X ATI HD2400 ATI X300 GA 965P S3 ATI HD2400 ATI X300 ASUS P5L 1394 ATI HD2400 ATI...

Page 11: ...Video Capture Card Hardware 2 1 1 QSDT4PCRC Card Hardware Figure2 1 QSDT4PCRC Video Capture Card Pin Port Definition Interpret 1PIN 5V Power Source 5V 2PIN ALARM_COM Alarm COM 3PIN ALARM_NC Alarm Nor...

Page 12: ...t to appear here SuperDVR H 264 Series Cards User Manual 12 2 1 2 QSDT4PCRP Card Hardware Figure2 2 QSDT4PCRP Video Capture Card PIN1 AUDIO 1 PIN2GND PIN3 AUDIO 2 PIN4GND PIN5 AUDIO 3 PIN6GND PIN7 AUD...

Page 13: ...ear here 13 PIN1 VIDEO 1PIN9 GND PIN2 GND PIN10 AUDIO 1 PIN3 VIDEO 2PIN11 AUDIO 2 PIN4 GND PIN12 AUDIO 3 PIN5 VIDEO 3PIN13 AUDIO 4 PIN6 GND PIN14 NULL PIN7 VIDEO 4PIN15 GND PIN8 GND Figure2 5 Definiti...

Page 14: ...ere SuperDVR H 264 Series Cards User Manual 14 2 1 3 QSDT8PCRP Card Hardware Figure2 7 QSDT8PCRP Video Capture Card PIN1 VIDEO 1 PIN9 GND PIN2 GND PIN10 AUDIO 1 PIN3 VIDEO 2 PIN11 AUDIO 2 PIN4 GND PIN...

Page 15: ...re 15 When there are multiple QSDT8PCRP cards connected together please connect the line as in the following figure Figure2 9 Multi Card Connection 2 1 4 QSPD4116 Card Hardware Data Line Video Line 9...

Page 16: ...UDIO3 PIN2 AUDIO4 PIN12 AUDIO5 PIN3 AUDIO6 PIN13 AUDIO7 PIN4 AUDIO8 PIN14 AUDIO9 PIN5 AUDIO10 PIN15 AUDIO11 PIN6 AUDIO12 PIN16 AUDIO13 PIN7 AUDIO14 PIN17 GND PIN8 AUDIO15 PIN9 AUDIO16 PIN10 AUDIO1 PIN...

Page 17: ...6 Connect Audio Signal For QSDT4PCRP connect the audio input device to the microphone connector on the motherboard Before installing the Video Capture Card hardware in PCI port of the motherboard mak...

Page 18: ...al 18 NOTICE If you get the error message Can t find card when running the SuperDVR software try restarting the computer 2 2 Install Video Capture Card Driver STEP1 Run Setup exe and the installation...

Page 19: ...rror Use the Home tab to apply 1 to the text that you want to appear here 19 Figure2 17Select Video Format STEP3 Install driver first Figure2 18 Rate of Progress of Driver Installation STEP4 After thi...

Page 20: ...VR and click Next Figure2 20Selecting program folder STEP6 Click Next Figure2 21Driver and Application Installation Finished STEP7 Click Finish STEP8 After all the processes are finished it will creat...

Page 21: ...rosoft XP systems Figure2 23Installing the Software on VISTA In cases where users cannot run the SuperDVR program restart the computer You also need to disable the new user access control function in...

Page 22: ...y Control Panel Figure3 2 Display Control Panel Display control panel includes Display Mode buttons disk free space indicator and Auto Dwell button Every button has its built in indicator light When y...

Page 23: ...apture If users want to capture a picture from the screen they can click the system will save 32 pictures to the default folder on the disk c path 3 1 6 Urgent Record Click system will be record and s...

Page 24: ...y camera works separately and the recorded files are also saved separately The parameters i e camera ID record date time and record mode are all saved together with the recorded file 3 3 2 Record Setu...

Page 25: ...sensors are utilized to trigger recording users can select recording frame rate here NOTICE Users can select more than one record mode 10 Camera Security Users are divided into three types Normal use...

Page 26: ...elative channels At that time the record status indicator light will turn red 3 3 6 Motion Detection Record Mode This will enable the system to detect image changes and begin to record by activating m...

Page 27: ...r to 4 4 Schedule Configuration for details 3 3 8 Recycling Recordings If users enable the Recycling Record function and all the selected HDD partitions are full the oldest recorded data will be overw...

Page 28: ...enter the main setup interface Figure4 1 Basic Configuration The definitions of the buttons in Figure4 1 are shown below Basic Configuration Schedule configuration Video configuration Motion Detectio...

Page 29: ...ID means camera numbers i e 1 2 3 and so on Name means camera names i e Cam1 Cam2 and so on ID Name means both camera number and camera name i e 1 Cam1 2 Cam2 and so on 3 Resolution There is one resol...

Page 30: ...ble after a couple of days of continuous operating it may cause SuperDVR to become unstable You can use the software support auto reboot option to help avoid this Select and set the interval by day wh...

Page 31: ...here 31 Figure4 5 Video Configuration Definitions of the setup items 1 Contrast Set image color contrast 2 Brightness Set image brightness 3 Hue Set image hue 4 Saturation Set image Saturation 5 Defau...

Page 32: ...efault settings 5 Select All Select the entire area of the channel as detection sensitive 6 Clear Clear all the detection areas and then you can select a customized detection area using the cursor 4 3...

Page 33: ...re able to set schedules from Sunday to Monday separately for all of the three recording modes Sensor alarm recording mode has the highest priority among all recording modes Here users can set schedul...

Page 34: ...ons 1 Buzzer Users can select whether to trigger the computer buzzer if alarms have been triggered and also select how long the buzzer sounds 2 Pre Alarm Record Users can select whether to enable alar...

Page 35: ...tion Every sensor can trigger multiple channels to record For example if users select CAM1 CAM4 and CAM5 for Sensor2 then once the sensor is activated CAM1 CAM4 and CAM5 will begin to record Users can...

Page 36: ...trigger alarm 3 Sensor Sensor 1 If users have mounted sensors when the sensors have been activated it will trigger the selected output alarms Sensor 2 Sensor 16 Two QSPD4116 cards have a maximum of 16...

Page 37: ...nd address Note the address of receiver and sender can be the same Receiver s E mail Address Sender s SMTP Sender s E mail Address Sender s User Name Sender s Password E mail Subject Figure4 13Auto Ma...

Page 38: ...map features simple operation and direct display of status and is generally graded or tiered in the form of a tree diagram 4 6 1 Edit Map The system only supports bmp or jpg image format NOTICE You n...

Page 39: ...Delete to cancel camera After editing click right key in the map and select Save Map to save the current map A gray map icon can be drawn to the corresponding position in the map on the right and set...

Page 40: ...hen that 2 For loading of a picture when any side of length and width of the picture exceeds size of picture frame it will be enlarged and shortened proportionally and standard size of picture frame i...

Page 41: ...Configuration Click and enter PTZ Configuration Figure4 17PTZ Configuration Panel 4 7 1 Protocol Setup Users can select different protocols serial port number for P T Z devices The settings you enter...

Page 42: ...nction of a certain camera and select a port number in P T Z Protocol Setup refer to Figure4 18 and then set corresponding parameters in the area below Figure4 19P T Z Serial Port Setup 1 Port Users c...

Page 43: ...talling the SuperDVR program it will automatically create an administrator user with the user name SYSTEM with no password Users can use this username to log in the system and Add Edit or Delete users...

Page 44: ...gned by the administrator They have the same list of available rights as Power Users However whether they can possess a right is be decided by the administrator Only if the administrator assigns that...

Page 45: ...264 Series Cards User Manual Error Use the Home tab to apply 1 to the text that you want to appear here Error Use the Home tab to apply 1 to the text that you want to appear here 45 Figure4 23Confirm...

Page 46: ...T Z devices by the function buttons on the right side shown below Figure5 2 P T Z Control Function Buttons Panel In the lower circle there are five function buttons i e up down left right and stop The...

Page 47: ...l Function Panel refer to Figure5 2 PTZ camera starts moving when user releases it PTZ camera stops moving Figure5 3 Speed Adjustment Users can select different Pan Speeds Tilt Speeds Focus Speeds and...

Page 48: ...Select Click to set Preset point and change Preset point name Every Group includes multiple Preset points If users select preset1 preset2 and preset3 for group1 preset1 preset2 and preset3 will be au...

Page 49: ...at you want to appear here 49 6 Record Search Playing Back Click in the SuperDVR Main Display Interface refer to Figure3 1 and access the following areas Figure6 1 Search and Playback Interface This i...

Page 50: ...rch Figure6 2 Record Search Area A B and C marks the areas of the three search methods A Search by date B Search in backup file and original file C Search by recording mode This is useful when user wa...

Page 51: ...he area as shown below Figure6 4 Playing Speed Controller The following area shows the recorded files of different channels Figure6 5 Recorded Files Browser The upper bar shows the hours in a whole da...

Page 52: ...re6 6 Multiple Channel Playback Control The system default playiback mode is one channel That is Camera1 If users need to change to other channels then click and the channel configuration window will...

Page 53: ...re6 9 Channel Configuration Dialog for 9 channel Playback Mode Users can select any 9 channels from all the available channels for playing back Users can also use the quick select methods in the syste...

Page 54: ...areas A Camera Selection Area B Time and Date Selection Area C Operation Area D Information Area In A area users can select one or more cameras In B area users can set start time date and end time dat...

Page 55: ...E This function is valid only in playback pause mode of single channel When in single channel playback pause mode the following color control panel Figure6 13 will automatically appear which can be us...

Page 56: ...User can also print the images that have been captured Click and display print setup as shown below Figure6 15Print Setup By clicking users can display print preview as shown below Figure6 16Print Pre...

Page 57: ...in out When in single channel playback mode the zoom control icons will appear Select and click on the channel it will zoom out the image By clicking continuously the image will be zoomed out continu...

Page 58: ...the Home tab to apply 1 to the text that you want to appear here Error Use the Home tab to apply 1 to the text that you want to appear here SuperDVR H 264 Series Cards User Manual 58 Figure6 19Example...

Page 59: ...get high quality real time image from the server depending on available bandwidth and also control the P T Z devices 7 1 Remote Surveillance Server Configuration Users should first enable the Web Cam...

Page 60: ...nother program or it is being blocked by your service provider you can use another port in the same range If you do so then you need to forward the IP address of the router to the other port change th...

Page 61: ...default gateway address into the address bar and hitting enter How you would forward the ports in the router depends on the brand and model of router you have If you do not have the instructions for y...

Page 62: ...he router on the remote computer to access the DVR card To get this address go to the website www myipaddress com on the computer where the card is installed The box shown as Fig 7 5 will appear on th...

Page 63: ...ss and when it changes it will link the domain name you created to whatever the current dynamic IP address is so that you do not have to be concerned with the address changing and preventing you from...

Page 64: ...xplorer enter the IP address you use to access the DVR as a trusted site then go to the default level button and set move the bar down to the low setting click apply and ok Do not select the option to...

Page 65: ...the program is unsigned go to Internet Explorer Tools Internet Options refer to Fig 7 9 then go to the Advanced tab RED box in Fig 7 9 this will open the window in Fig 7 10 scroll down to Security an...

Page 66: ...ss of the router if accessing from the internet into the Internet Explorer window to reach the window that prompts you to install the ActiveX control then the following window appears Fig 7 11 Webcam...

Page 67: ...ontrols for PTZ Cameras Move Up Move Down Move Left rotate left Move Right Stop Rotating PTZ Focus buttons Click button Focus farther away Click button Focus closer PTZ Zoom buttons Click button Move...

Page 68: ...aster stream has higher frame rate and needs higher network bandwidth Internet that is sub stream has low frame rate and requires lower network bandwidth Users can select the stream according to their...

Page 69: ...ar here 69 7 4 Remote playback 7 4 1 Record playback and control Click button on the Webcam main interface the remote playback interface will appear Fig 7 14 Remote playback Explaination of the button...

Page 70: ...ackup button to do remote backup Notice the backup files are AVI format Users can play with most third players directly Click the right mouse in the search area a sub menu will appear If users select...

Page 71: ...configuration window for 4 channel playback mode Users can select any four channels from all the available channels for playing back The following area shows the recorded files of different channels F...

Page 72: ...in section of a record draw the bar to the desired position If necessary right click the bar to see the magnified time marks for precise search STEP2 Users can click button to play the selected record...

Page 73: ...ophone audio input signal on the PC motherboard and audio inputs on the card if it has any Users can choose the video channel to associate with these audio signals In the following area in the basic c...

Page 74: ...rs can select whether channel will be full screen when alarm triggered Set the full screen hold time here 3 Pre alarm record Users can select whether to enable alarm pre recording and also pre record...

Page 75: ...e check box record time will be displayed on the screen when playing back the record 4 Net quality There are five options to choose from lowest lower medium higher and highest The higher the picture q...

Page 76: ...modes Sensor alarm recording mode has the highest priority of the options When users need to edit the schedule for a channel select the camera name in the left Camera group first Click icon and brush...

Page 77: ...Auto mail When alarm is triggered the system will send an email to users automatically By clicking users can copy the setting of this channel to any other selected channel 7 5 5 Record configuration...

Page 78: ...ted camera image will be recorded and saved all the time c Schedule record By selecting this option the selected camera image will be recorded according to the times you setup on the schedule d Motion...

Page 79: ...vity Users can set motion detection sensitivity here 2 Speed Motion detection speed 3 Block number Set grid s number 4 Select all Select all the areas of the channel as detection area 5 Clear all Clea...

Page 80: ...d sender s E mail SMTP server and address Note the address of receiver and sender can be the same Relative Definitions Smtp server Sender s SMTP such as smtp yahoo com User name Sender s User Name Smt...

Page 81: ...ubject Users can select Set Mail Internal check box to set email send time such as 5 seconds 10 seconds and so on 3 Attachment setup Fig 7 33 Attachment setup Enable Attachment then the image that tri...

Page 82: ...A Protocol Communication protocol of P T Z device B Port Users can set serial port number C Address Communication address of P T Z device ID number 2 Serial port setup Users should first enable the P...

Page 83: ...is channel to any other selected channel 7 6 Mobile Surveillance 7 6 1 Introduction to Mobile Surveillance This DVR supports mobile surveillance by smart phones and PDAs with Win Mobile Pro or Symbian...

Page 84: ...that you want to appear here Error Use the Home tab to apply 1 to the text that you want to appear here SuperDVR H 264 Series Cards User Manual 84 STEP3 Click on the software name A dialog box will p...

Page 85: ...hat you want to appear here 85 STEP5 PCam will be opened after installed STEP6 Input the server s address ID and password respectively in the columns of Server User and Password Then click Go to login...

Page 86: ...sword here are the same as that used on the PC The defaults are user name SYSTEM with no password Please use smart phones or PDAs with Symbian version supported by this unit STEP1 First enable the net...

Page 87: ...appear here Error Use the Home tab to apply 1 to the text that you want to appear here 87 STEP4 The security window will pop up after downloaded and ask if you want to install the package Click YES t...

Page 88: ...tab to apply 1 to the text that you want to appear here SuperDVR H 264 Series Cards User Manual 88 STEP7 Click Options Settings to enter login interface STEP8 Input the server s address ID and passwor...

Page 89: ...after accessing successfully Notice Note By default if the mobile phone doesn t do anything for 10 seconds the back light of phone screen will be shut down in which causes great inconvenience to user...

Page 90: ...eries Devices in Device Manager Enter the Device Manager and cannot find corresponding H 264 series Devices the possible cause may be Windows system error Restart computer Problem with H 264 series ca...

Page 91: ...tically restart according to the set time If the Windows system shutdown unexpectedly i e power supply is cut off when computer reboots SuperDVR system will automatically restart and keep the settings...

Page 92: ...port please see section 7 2 Windows XP SP2 will block the OCX download You should enable Internet Option Security Settings Download unsigned ActiveX controls please see section 7 2 3 Appendix 2 3 3 W...

Page 93: ...tware is using these ports If so please change Webcam ports configuration or stop other software Appendix 2 3 7 How much hard drive space do the recorded files take up To use the table below find the...

Page 94: ...Camera does not have enough power There is external electromagnetic disturbance or electrostatic disturbance on camera s BNC connector It is suggested you connect ground wire to the connector You may...

Page 95: ...recycling hard drive space Recorded files cannot be opened because the recording is on Appendix 2 4 7 Why could I see some old recording sections that weren t available for play back Possible causes Y...

Page 96: ...x 2 4 11 How to set power options of Microsoft VISTA system After installing VISTA system you should enter the Start menu to choose Control Panel Select System and Maintenance link And select Power op...

Page 97: ...e computer is connected to Internet DSL or Cable Modem or T1 T3 line STEP2 Find out your router s public IP address You can go to www myipaddress com from a computer the card is installed in STEP3 Ope...

Page 98: ...pen up Webcam click Key symbol icon Username system Password blank unless you setup a password on the main computer Server this the IP address of the Main Computer Data port 1159 and Command port 1160...

Page 99: ...SuperDVR H 264 Series Cards User Manual Appendix3 Function Tree 99 Appendix3 Function Tree Appendix 4 1 SuperDVR Function Tree Tree1 SuperDVR Functions...

Page 100: ...nfig Basic Config Select Camera Brightness Contrast Hue Saturation Auto Gain Enabled Gain Value Gain Mode Video ProcAmp Schedule record Motion Detect Sensor Alarm Alarm Output Select Schedule Type Sel...

Page 101: ...SuperDVR H 264 Series Cards User Manual Appendix3 Function Tree 101 Appendix 4 3 IE Client FunctionTree Tree3 IE Client Function...

Page 102: ...Appendix3 Function Tree SuperDVR H 264 Series Cards User Manual 102 Appendix 4 4 Remote Playback Function Tree Tree4 Remote Playback Function...

Page 103: ...h the equipment operates e g improper power environment temperature humidity and lightening strike etc that cause equipment damage 3 Damage caused by acts of nature earthquake and fire etc 4 Equipment...

Page 104: ...or published in any form or by any means without our company s prior written permission 1 Our products are under continual improvement and we reserve the right to make changes without notice But no gu...

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