IP Camera Quick Setup Guide
10
Frequently Asked Questions
How many cameras can be put on one account?
There is no limit to how many cameras can be put on one Pro account.
How many cameras can be viewed on the Pro app at once?
Up to 16 cameras can be viewed at once one the Pro app. The choices on a
split screen are 4, 9, 12 and 16 (double tapping a camera will change it to full screen).
What is the minimum internet speed recommended to use Wi-Fi cameras?
Although the cameras will work with slower speeds, it is recommend to have speeds
of 1.5Mbps upload for a clear smooth picture.
Why does my Cube Camera start an alarm when passing it?
The camera will have PIR motion detection switched on. This can disabled from the
app.
How much data do the cameras use when viewing them?
Whilst using the sub-stream, the camera will use approximately 50Kbps. This will be
displayed on your smart device when viewing any camera.
Why won’t the camera record to the MicroSD card?
Make sure the Micro SDHC card is a Class 10 U1 Micro SDHC and that it is correctly
inserted. For further support please call technical support.
How do I reset the camera if I have lost the password?
Power up the camera whilst pressing and holding the reset button on the camera for
15 seconds.
Why does my Cube Camera keep beeping after installation of the SDHC card?
The SDHC card needs formatting.
What are the minimum smart device operating systems?
Requires iOS 7.0 or above. Compatible with iPhone, iPad and iPod touch.
Android version 4.0 or above.
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