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48

TIMETRAX PRO

MODEM POLLING – HOST MODEM INSTALLATION

PARTS REFERENCE

A. Central PC                         

B.

RJ45 to DB9 Adapter (PN 41400)      

C. USB to RS232 Adapter (PN 41685)    

D. 50’ White Flat RJ45Cable 

(PN 1269)

E.

TimeTrax Terminal

F.

AC Power Supply 

G. Standard 115v Wall Power Outlet

H. DB9 Adapter to RJ45

I.

RJ45 Black Cable to Time Clk/PC

J.

Phone Line (RJ11) to Wall Jack

K. AC Power Supply 

L.

Standard 115v Wall Power Outlet 

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Summary of Contents for TimeTrax pro

Page 1: ...REFERENCE GUIDE Time and Attendance System Click Here To View More Information Click Here To View All Pyramid Employee Time Clocks BuyOnlineNow com...

Page 2: ...TIME ATTENDANCE SYSTEM REFERENCE GUIDE BuyOnlineNow com...

Page 3: ...f the date of original purchase for a full refund TIMETRAX PRO SOFTWARE LICENSE The TimeTrax Pro software is protected by intellec tual property laws and treaties The TimeTrax Pro software is licensed...

Page 4: ...laces and or supplements the product that formed the basis for Your eligibility for such upgrade You may use the resulting upgraded prod uct only in accordance with the terms of this EULA If the TimeT...

Page 5: ...TIONS EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT WITH REGARD TO THE TimeTrax Pro SOFTWARE...

Page 6: ...rds 7 Installing the Software 8 Log In Window 10 Initial Communication Form 10 TimeTrax Pro Setup Wizard 11 Payroll Group Setup 11 Pay Categories Setup 12 Advanced Employee Groups Setup 14 Employee De...

Page 7: ...oks 2003 Users 33 QuickBooks Pre 2002 Users 34 QuickBooks Pro Timer Export Users 36 Troubleshooting Guide for Time Recorder 38 Department Codes 38 SQL 39 Modem Polling 48 TimeTrax Ethernet Time Record...

Page 8: ...stic plug Please keep in a safe place for future use 1 USB interface w standard RS232 adapter SYSTEM REQUIREMENTS In order to run the TimeTrax series system the following is required IBM compatible PC...

Page 9: ...ET 1 Hold the mounting bracket flush against the wall with the cable access cut out to your left the locking tab to your right and extended downward with the four mounting tabs on the corners extended...

Page 10: ...that the four tabs on the bracket fit into the four matching slots on the back of the time recorder Slide the time recorder downward until the locking tab clicks into place When properly mounted the...

Page 11: ...ey into the narrow slot on the bottom of the time recorder to the right of the cable access cutout Push the key all the way up into the slot The key will slide easily until the last 1 2 inch when some...

Page 12: ...fig A OPTION 2 PC only has a USB port Important Make sure the TimeTrax software is pre installed prior to any hardware and cable connections Connect the white 50 RJ45 cable fig D to the RJ45 DB9 adap...

Page 13: ...iweekly Semi monthly or Monthly Pay Period Automatic overtime calculation Pay Interval rounding to 5 6 10 or 15 minutes Option to automatically deduct unpaid lunches Option to automatically deduct unp...

Page 14: ...of new punches retrieved the longer it takes for downloading to the TimeTrax Pro database 2 In case of catastrophic equipment failure of the time recorder such as light ning or violent impact the punc...

Page 15: ...INSTALLING THE SOFTWARE Click NEXT to continue To accept licensing agreement click NEXT to continue Enter User Name and Organization Choose for whom to install the application Click NEXT to continue B...

Page 16: ...9 TIME ATTENDANCE SYSTEM Click INSTALL to begin installation When installation is complete click FINISH Double click the ICON placed on your desktop to begin BuyOnlineNow com...

Page 17: ...n the PC and the TimeTrax terminal is successfully completed you may opt for the soft ware to not Search for Time Recorders every time it is opened by unchecking the SEARCH FOR TIME RECORDERS box on t...

Page 18: ...ales and Production would be two different Payroll Groups If your company pays all employees on the same schedule you should have only one payroll group It is important to note that once an employee i...

Page 19: ...company if you are using one Ensures proper transfer of information from the pay category in TimeTrax Pro to your payroll service provider ADD allows access to the screen for editing purposes It also...

Page 20: ...2 AM becomes 7 00 AM and 7 07 AM becomes 7 05 AM Leave box unchecked for No Pay Interval Rounding Filter Out Punches Closer Than This will eliminate duplicate punches within a user definable time i e...

Page 21: ...h Rules Allows the employer to specify whether an employee must punch out or have lunches automatically deducted or any combination of both You can choose both Automatic Lunch Deductions and No Deduct...

Page 22: ...Rate Inactive Check box if employee terminates employment To view inactive employees click VIEW INACTIVE EMPLOYEES on the bottom left side of the screen Anniversary The date that benefits commence Te...

Page 23: ...orts TIME TOTALS FORMAT The format in which you want the times displayed in the software as well as on reports TIME OF DAY FORMAT The format in which you want the hours displayed in the software as we...

Page 24: ...and managing user accounts through the System Users and Passwords screen Only one Primary Administrator user is allowed and while the USERNAME and PASS WORD can be edited the account can never be del...

Page 25: ...ed to have a Supervisor Card should use that card only in a supervisory function If that supervisor is an hourly employee the Supervisor Card should be separate from his or her own employee swipe card...

Page 26: ...ard is successfully read the green LED on the right side of the time recorder will flash the time recorder will beep and the message Keypad will display on the LCD screen Immediately use the keypad to...

Page 27: ...use the up and down arrows to choose the time that you want the bell to ring and in the duration field choose the duration of the ring Durations are 0 5 seconds 1 0 seconds and in 1 second increments...

Page 28: ...stion box asking Are you sure you want to delete all scheduled items will appear Select YES to delete the entry or select CANCEL to abort the deletion PAYROLL TAB Get Punches At Login you are offered...

Page 29: ...n and choose YES on the verification screen if you are sure you want to delete this punch An audit trail is automatically produced for any modifications made to the original punch that will show up on...

Page 30: ...employees who were hired less than a user definable number of days ONLY THE REGULAR WORKWEEK This will set ONLY the workweek template for a specified individual or group You will enter what days make...

Page 31: ...nches for the selected pay period for TODAY YESTERDAY or the SELECTED PAY PERIOD Punch Report Shows the first IN and last OUT punch for a selected pay period for TODAY YESTERDAY or the SELECTED PAY PE...

Page 32: ...ORY hours Attendance Report Shows a history of absenteeism and missing punches Detail Pay History Report Shows a history of the combined PAYROLL REPORT and TIME CARD REPORT Comments input by user on P...

Page 33: ...of employee information After you complete the setup of EMPLOYEE GROUPS you will be presented with the following screen Click YES to continue Click SYNC EMPLOYEES WITH QUICKBOOKS to continue Click LIN...

Page 34: ...will always import the QuickBooks employee into TimeTrax Pro without asking ASK BEFORE When selected the system will always ask before it imports any employee into TimeTrax Pro Pyramid strongly recomm...

Page 35: ...Congratulations you have successfully created and saved an ADP EXPORT FILE You will need to contact ADP to obtain steps on how to import the file you created and saved into ADP software Choose EXPORT...

Page 36: ...RT file You will need to go to the location where you created and saved the file and import it into the software of your choosing Choose EXPORT Select PAY PERIOD to be included in EXPORT Select who is...

Page 37: ...tulations you have successfully created and saved a PAYCHEX PREVIEW export file You will need to contact PAYCHEX to obtain steps on how to import the file you created and saved into PAYCHEX software C...

Page 38: ...d a PAYCHEX PAYLINK EXPORT file You will need to contact PAYCHEX to obtain steps on how to import the file you created and saved into PAYCHEX software Choose EXPORT Select PAY PERIOD to be included in...

Page 39: ...xport Congratulations you have successfully created and saved a PRODATA EXPORT file You will need to contact ProData to obtain steps on how to import the file you created and saved into ProData softwa...

Page 40: ...hours will be assigned to the proper employees and you can go about processing payroll as you normally would Choose EXPORT Select PAY PERIOD to be included in EXPORT Select who is included in the EXPO...

Page 41: ...RIOD to be included in EXPORT Select who is included in the EXPORT Choose either EMPLOYEE GROUP or INDIVIDUAL EMPLOYEES Choose SETUP or CREATE EXPORT Setup is typically a one time screen for setup CRE...

Page 42: ...ther Explorer or Notepad Open the Drive you saved the file in Change the File of Type to ALL FILES Look for the if with the name you assigned Open the file 8 In the export file you just opened look on...

Page 43: ...PAY PERIOD to be included in EXPORT Select who is included in the EXPORT Choose either EMPLOYEE GROUP or INDIVIDUAL EMPLOYEES Choose SETUP or CREATE EXPORT Setup is typically a one time screen for se...

Page 44: ...ther Explorer or Notepad Open the Drive you saved the file in Change the File of Type to ALL FILES Look for the if with the name you assigned Open the file 8 In the export file you just opened look on...

Page 45: ...ess the Department Code feature via WORK RULES on the vertical icon bar You must select the box ENABLE DEPARTMENT CODE ENTRY AT THE TIME RECORDER S in order to use this feature Select ADD and assign a...

Page 46: ...RS232 adapter you must disconnect the adapter prior to installing the SQL Server CD If you run the installation program with the USB connected the software will not be able to locate the time recorder...

Page 47: ...SP6A or Windows 2000 SP4 or XP SP1A or later SQL Server must not be placed on compressed file systems or a remote network drive such as a shared network directory It must be located on the C Drive of...

Page 48: ...on the MSDE INSTALLER ZIP FILE Select all the files and extract files on to your desktop On your desktop there should be a folder named MSDE Install Double click Click on MSDE SETUP and let it run IMP...

Page 49: ...to log into TIMETRAX The following screen may come up prompting you to call Pyramid Technologies and provide the Serial Number shown to Customer Support Customer Support will then provide you with a k...

Page 50: ...currently have TimeTrax previously Fastime software and are upgrading to the SQL version you must copy your database files Close out of TimeTrax Software Create a TimeTrax Backup folder on your deskt...

Page 51: ...ser running it on the machine that hosts it Server To disallow access to the TIMETRAX database over the network make sure that the TIMETRAX program is closed on each Client terminal Then right click o...

Page 52: ...computers cannot run TIMETRAX To eliminate this situation The TIMETRAX Network Agent should be set to run as a background task on the Server computer Using your Microsoft Windows Task Scheduler sched...

Page 53: ...ot enter PYRFTNET Select WHEN MY COMPUTER STARTS Click NEXT Enter Windows User Name Enter Windows Password Confirm Windows Password Select NEXT If the Next button won t advance you forward you may nee...

Page 54: ...d TIME TRAX PyrFTNet exe Click on the end of the line and add a space and then T as shown in the example above Click APPLY Uncheck STOP THE TASK IF IT RUNS FOR box This completes the Scheduled Task No...

Page 55: ...PN 41400 C USB to RS232 Adapter PN 41685 D 50 White Flat RJ45Cable PN 1269 E TimeTrax Terminal F AC Power Supply G Standard 115v Wall Power Outlet H DB9 Adapter to RJ45 I RJ45 Black Cable to Time Clk...

Page 56: ...inal with Internal Modem PARTS REFERENCE A TimeTrax Terminal B RJ45 into 5050 Modem Time Clk White Cable C RJ11 Standard Inwall Phone Jack Must Be Analog D RJ11 Cable Phone Line E 5050 External Modem...

Page 57: ...hite 50 RJ45 cable to the RJ45 DB9 adapter This will then connect to the back of your PC Option 2 PC only has a USB port Connect the white 50 RJ45 cable to the RJ45 DB9 adapter and then connect the RS...

Page 58: ...he modem port labeled POWER IN Plug the transformer into a wall outlet or surge protector recommended When power is supplied to the modem the LEDs labeled POWER and READY will light up If connecting t...

Page 59: ...nitial attempt is unsuccessful Retry Minutes The duration of minutes between attempts to redial the remote terminal Enter Name of Group Select correct time zone from drop down box Select Standard Dayl...

Page 60: ...cation Locations Tab Open Modem Polling Control Panel Click on the LOCATIONS tab to display the Polling Locations Form Click the NEW LOCATION button at the bottom of the form Type in a name for the lo...

Page 61: ...h day of the week Each cell in the table represents a one hour time slot If the name of Polling Group is entered into a cell the Modem Polling Server will download punch records from each active locat...

Page 62: ...s which lists all of the define group names as well as an option to clear the cell After selecting an option from the pull down the user clicks on either the SAVE or the CANCEL button to complete the...

Page 63: ...ill need to stop the Modem Polling Server for the following reasons If you do not want the Modem Polling Server to follow the punch download schedule If you want to immediately dial out to all locatio...

Page 64: ...which tells how many records were added to the database Click the EXIT button to return to the Main Form or Click the DOWNLOAD PUNCHES button on the initial TimeTrax Time Recorder Connection Form that...

Page 65: ...lling your Pyramid TimeTrax Recorder s that you follow the instructions below in the order listed to make sure that the system locates the correct IP address and functions correctly 1 Install the Time...

Page 66: ...n Step 4 and let it run for at least 3 minutes Click the RECONNECT button Confirm that the recorder appears in the Initial Time Recorder Connection Form 9 Repeat Step 8 for each additional TimeTrax Ti...

Page 67: ...is connected to one TimeTrax software program all punches will download in chronological order to the Punch Detail screen of the employee If using SQL software you can only retrieve punches from the...

Page 68: ...shipment from the host Computer into the RJ45 connector marked PC 3 Using RJ45 cable plug the each Recorder maximum 8 into any one of the RJ45 connectors labeled 1 2 3 4 5 6 7 or 8 A TimeTrax Recorder...

Page 69: ...TimeTrax folder and locate the following 6 files Pyramid mdb Pyrpolmd mdb Pyrarchive mdb Pyramid ini Pyrexport mdb Pyramid bku If you cannot see the file extensions you may need to go to Tools Folder...

Page 70: ...your CD Software Cannot Locate the Time Recorder QuickBooks users see page 75 for additional information Following is an example of one of the messages you may see in TimeTrax PRO STEP 1 Verify that t...

Page 71: ...Cat5 cable IIb If the LCD displays time and date test the Time Clock First try unplugging the unit and letting it sit for a few minutes then plug it back into the wall socket If it is still not connec...

Page 72: ...a catastrophic database failure due to damage from viruses hard drive crash etc you can retrieve the last 6 000 punches by initiating an EMERGENCY PUNCH DOWNLOAD Before you attempt to do this please...

Page 73: ...n the Installing the Software section of this manual Note Please make sure that you are installing the same version that you are currently running You will need to copy the mdb files and the pyramid i...

Page 74: ...puter 5 Navigate to the TimeTrax directory and paste the files Examples of transfer methods are email attachment Pyramid does not recommend this method due to the size of the files Zip Disk or burn th...

Page 75: ...ain If this does not work you must reinstall the QuickBooks link in TimeTrax PRO In order to do this you must be in single user mode and logged in as ADMIN in QuickBooks to complete this step STEP 1 R...

Page 76: ...ick CONTINUE and DONE on the Access Confirmation Screen Time tracking data is missing for SOME employees From QuickBooks Program Go to EMPLOYEES Click on an affected EMPLOYEE Change the Drop Down Box...

Page 77: ...rams that need to work with TIMETRAX To access the support folder put the TIMETRAX or the TIME TRAX SQL_SVR CD into the CD ROM of the Server computer When the CD begins installing click CANCEL Navigat...

Page 78: ...time recorder and troubleshooting efforts point to the Serial Port as the issue W2KSP4 Windows 2000 Service Pack 4 upgrade MSDEInstallFolder zip Contains the MSDE installer that may be unzipped and e...

Page 79: ...nnected correctly see installation or that a problem is occurring with the Serial Port If your computer has only a USB connection an RS232 USB adapter may be necessary You must install the adapter dri...

Page 80: ...ule of the Time Recorder can be a workaround A tool for this can be DeviceInstaller from Lantronix obtain able at http www lantronix com device networking utilities tools device installer html Also th...

Page 81: ...m is displayed the Reconnect button may need to be clicked for the Time Recorder to be recog nized See the TimeTrax Time Recorder Standard Serial Communications section for more details Technical Netw...

Page 82: ...000 Users Select Settings and then Printers Right click on QuickBooks PDF Converter and select Properties from the drop down menu Select the Ports tab Choose a Port other than COM1 that is not in use...

Page 83: ...age incurred in shipping Pyramid reserves the right to determine whether the parts failed because of defective material workmanship or other causes Failure caused by accident alteration misuse or impr...

Page 84: ...UMBER SOFTWARE FTEMP25 Software for Additional 25 Employees FTEMP50 Software for Additional 50 Employees FTEMP100 Software for Additional 100 Employees FTEMP250 Software for Additional 250 Employees F...

Page 85: ...IES 8050 Multiplexer for Additional Terminals 5050 External Modem for TimeTrax Pro Terminals 41400 Serial Computer Connector DB9 41685 USB Interface w Standard RS232 500 4 Badge Rack 40 Capacity verse...

Page 86: ...log System Clock 24 VDC 12 Hour 5225 12 Analog System Clock 24 VDC 24 Hour 41354 2 5 Digital Clock White 41355 2 5 Digital Clock Black 41356 4 Digital Clock White 41357 4 Digital Clock Black DIG 9125B...

Page 87: ...ails 15 Employee Groups 14 Employee Import 26 Enable Lunch Warnings 14 Ethernet 58 Exports 24 F F12 key 66 Features 6 Filter Out Punches 13 First Name 15 Fourth Fifth Special Pay 23 G Generic Text 29...

Page 88: ...m Prior Backup 17 Restoring Database 64 Restricted 17 Returns 75 Running Totals 16 S Saturday Overtime 14 Seniority Report 25 Serial Cable Installation 5 Server 39 47 Shift Warnings 14 Software Cannot...

Page 89: ...82 TIMETRAX PRO BuyOnlineNow com...

Page 90: ...48 Elm Street Meriden CT 06450 www PyramidTechnologies com PTI P N I2074 BuyOnlineNow com...

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