5
Unable to hear sound
Unable to connect to the
gaming console
Sound only plays from one
speaker.
No sound will play from the
Sound Rocker.
Missing or broken cables or
mini adapters.
Missing or broken power
adapter.
Problem
Possible Cause
Solution
The RCA audio cables are not
connected properly.
The AC power adapter is
disconnected from the electrical
outlet or the electrical outlet has
no power.
Cables are incorrectly connected.
Your video game console has a
coaxial cable instead of an RCA
audio cable
RCA cables are incorrectly
connected.
Audio/video device has a single
MONO audio output (a common
problem when connecting to an
older TV or VCR).
RCA audio cables are incorrectly
connected.
Check the connection on your audio/video device. The RCA cables should be
connected to the AUDIO OUTPUT jacks. Check the connection on your rocker.
The RCA cables (red and white) must be in the AUDIO INPUT ports.
Check the plug on the AC power adapter. When properly connected with the
volume knob on, the control panel will illuminate. If the Sound Rocker still
doesn’t power up, try another electrical outlet.
Check that the console’s RCA audio cables are connected to the Sound
Rocker’s RCA audio cables (red to red and white to white).
Check that the Sound Rocker RCA audio cables (red and white) are connected
to the AUDIO INPUT jacks on the rocker.
Check that the console’s RCA video cable (usually yellow) is connected to the
VIDEO INPUT jack on the TV.
If your video game console has an RCA audio cable, then connect the RCA
audio cable extenders to the red and white audio cables from the video game
console. Connect the supplied RCA audio cable to the video game console’s
red and white audio cables and plug into the input jacks on the Sound Rocker.
Use the instructions provided by the video game console’s manufacturer to
hook up the video game console to an intermediary device (such as a TV,
DVD, VCR, satellite receiver, etc.). Your intermediary device must have
both a coaxial input jack (the standard jack for cable TV) and an RCA audio
output jack.
Purchase an RCA replacement cable directly from the console manufacturer.
Check that all RCA audio connections are correct – red to red, white to white
If your audio source is mono only, as found mainly on older model TVs and
VCRs, an RCA “Y” adaptor (1 male to 2 male; not included) is needed to send
the signal to both Pyramat speakers. Please note: the use of this type of
adapter will not produce a true stereo sound. For optimal performance, it is
recommended that you connect your Pyramat product to stereo outputs only.
RCA audio cables (red and white) must be plugged in to AUDIO OUTPUT jacks
in the source device (TV, VCR, etc.). If you are plugging the cables to the jacks
in the front of your TV these are most likely AUDIO INPUT jacks.
Replace items immediately. Replacement cables and mini adapters can be
purchased at your local audio accessory dealer.
Replace immediately with an authorized Pyramat power adaptor. Do not use
the unit until the damaged power adapter has been replaced.
Need Help?
Visit our website at
www.pyramat.com,
send an e-mail to
or call toll-free at
877-591-1012.
TROUBLESHOOTING GUIDE
