Unable to hear sound
Unable to connect to the
gaming console
Sound only plays from one
speaker.
No sound will play from
the Sound Rocker.
Sound Rocker plays sound
from one source but not
another.
Missing or broken cables.
Missing or broken power
adapter.
Problem
Possible Cause
Solution
The RCA audio cables are not
connected properly.
The power adapter is disconnected
from the electrical outlet or the
electrical outlet has no power.
The source knob on the control
panel is in the wrong position.
Cables are incorrectly connected.
Your video game console has a
coaxial cable instead of an RCA
audio cable
RCA cables are incorrectly
connected.
Audio/video device has a single
MONO audio output (a common
problem when connecting to an
older TV or VCR).
RCA audio cables are incorrectly
connected.
Source knob is not on the correct
setting.
RCA cables are incorrectly
connected.
Check the connection on your audio/video device. The RCA cables should be
connected to the AUDIO OUTPUT jacks. Check the connection on your rocker.
The RCA cables (red and white) must be in the AUDIO IN ports.
Check the plug on the power adapter. When properly connected with the
volume knob on, the speakers on top of the rocker will illuminate.
If the Sound Rocker still doesn’t power up, try another electrical outlet.
Turn knob to input for video games and audio/video devices. Turn knob to
MP3 for portable audio and handheld game devices.
Check that the console’s RCA audio cables are connected to the Sound
Rocker’s RCA audio cables (red to red and white to white).
Check that the Sound Rocker RCA audio cables (red and white) are connected
to the AUDIO INPUT jacks on the rocker.
Check that the console’s RCA video cable (usually yellow) is connected to the
VIDEO INPUT jack on the TV.
If your video game console has an RCA audio cable, then connect the
supplied RCA audio cable to the video game console’s red and white audio
cables and plug into the AUDIO IN port on the Sound Rocker.
Use the instructions provided by the video game console’s manufacturer to
hook up the video game console to an intermediary device (such as a TV,
DVD, VCR, satellite receiver, etc.). Your intermediary device must have
both a coaxial input jack (the standard jack for cable TV) and an RCA audio
output jack.
Purchase an RCA replacement cable directly from the console manufacturer
or local audio accessory dealer.
Check that all RCA audio connections are correct – red to red, white to
white.
If your audio source is mono only, as found mainly on older model TVs and
VCRs, an RCA “Y” adaptor (1 male to 2 male; not included) is needed to send
the signal to both Pyramat speakers. Please note: the use of this type of
adapter will not produce a true stereo sound. For optimal performance, it is
recommended that you connect your Pyramat product to stereo outputs only.
RCA audio cables (red and white) must be plugged in to AUDIO OUTPUT
jacks in the source device (TV, VCR, etc.). If you are plugging the cables to
the jacks in the front of your TV these are most likely AUDIO INPUT jacks.
See page 2 for the correct knob position for the device you are playing.
Check that all RCA audio connections are correct – red to red, white to
white.
Replace items immediately. Replacement cables and mini adapters can be
purchased at your local audio accessory dealer or at www.pyramat.com.
Replace immediately with an authorized Pyramat power adaptor. Do not use
the unit until the damaged power adapter has been replaced.
Need Help?
Visit our website at
www.pyramat.com,
send an e-mail to
or call toll-free at
877-591-1012.
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TROUBLESHOOTING GUIDE
