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PPBCM28 User Manual
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to return for factory repair.
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Device isn’t recognized in a computer; failure to enter upload mode
Please contact customer service staff resolved.
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Forgot Password
Please contact customer service staff resolved.
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Time cannot be synchronized
Please use the single version software
《
HD Police Camera V1.0
》
to
synchronize the time of the device, if it cannot change the time, please
contact customer service staff remote networking solution.
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Red equipment image
The device uses relay control infrared filter lens. When it has been hit in the
course of transportation or drops, this could lead to infrared filter lens
becoming stuck. The magnetic force cannot be reset after the relay is
energized. To attempt to fix this, please repeatedly press the infrared switch,
recovery relay control infrared filter lens. If not, please shut down after
inverting the device, to beat in a surface is relatively soft place (Arm of the
chair, mouse pad etc.). Boot and check if everything is normal, if not, please
contact customer service staff to return the factory repair.