7
TROUBLESHOOTING AND MAINTENANCE
Troubleshooting
- If an error occurs, please check the troubleshooting guide listed below before taking the
set for repair.
- If you are unable to remedy the problem by following the points below, consult your
dealer or service center.
- Do not open the device as this risks damage to the unit
Warning
: Under no circumstances should you try to open the unit and/or repair the
device yourself, as this will invalidate the warranty.
SOLUTION
POTENTIAL CAUSE
PROBLEM
Recharge the unit
Check cable connection
No power
No charge
Power LED not active
Check if LED Power indicator is on
Adjust volume knob
Not powered on
Volume knob off
No Sound
Adjust ECHO knob
ECHO knob off
No ECHO
Make sure the unit is close to the
source of recording
Unit is too far from source
Recording too low
Move to a quiet place
Ambient noise
Recording noise
Restart the phone
Replace recording chip
Phone issue
Poor sound due to processing chip
Poor recording from some phones