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TROUBLESHOOTING AND ADVICE
Before calling our SAS centre, please check if you can solve the troubleshooting by yourself.
Control
Troubleshooting
No signal
No color shades
Stain show on the
screen.
Double or multiple
display image
Snow on the screen
The remote control
does not work
"Zip" made noise on
TV cover
No sound
Please check that all cables and cord's are correctly plugged in.
Adjust the contrast, the color and the brightness
May be result from a lighting signal from car, motor, neon light and
other electrical devices or appliances.
May be the result of an electrical wave disturb from other TV,
Computer and Game machine or Radio
The cables of the antenna are not correctly plugged in.
Please check the batteries order and alignment.Check that the IR
of the remote control is not hidden by something.
Even if the display image is correct, the noise may come from an
unsteady fixation of the panel.
Make sure that you have not press the MUTE button of the panel
or of the remote control.
No DVD
DVD player not
working properly
Make sure if the TV Set have been switched to DVD mode
Ensure disc is correctly inserted into the player. Ensure
the disc does not damaged and with correct format.
Please wait patiently as some discs need longer time to play.
