Puretone P1500R User Manual Download Page 29 | Manualshive

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Troubleshooting

Symptom

Your hearing
system is not
loud enough or
dead

Possible Cause

Battery low/dead

Wax build-up

Volume control turned
down

Component fault

Solution

Replace battery

Clean earmould/tubing/
dome

Increase volume level

Repair required - contact
your hearing care
professional

If any of the solutions above does not rectify the problem please consult
your hearing care professional who will be happy to help you.

NOTE: Although your new hearing system has been designed to be
fully EMC-compliant, in some rare instances other electrical equipment
may cause interference. If this occurs please consult your hearing care
professional.

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Summary of Contents for P1500R

Page 1: ...Established 1976 V1 0 August 2014 Before use please read this user guide to help you get the most from your Puretone hearing system P680RW P1500R RIE User Guide ...

Page 2: ...PersonalInformation HearingCareProfessionalInformation Name Address Date of purchase Left serial no Battery Right serial no Battery Model Name Address Telephone Email Opening hours 2 ...

Page 3: ...ne Use Telecoil Inductive Loop Systems Direct Audio Input Low Battery Indicator Sports Lock Device Insertion Device Removal The Receiver Tube Cleaning The Receiver Tube Domes Troubleshooting Expectations Care Maintenance Battery Care Disposal Information 4 5 6 7 8 9 10 11 12 13 15 16 17 18 18 18 19 21 22 23 24 26 27 29 30 31 33 34 35 3 ...

Page 4: ... various functions available We understand that hearing loss affects quality of life which is why we are dedicated to building the highest quality hearing systems We hope that your new hearing system will soon be indispensable to you and will bring new pleasure and enjoyment to your life A period of adjustment may be needed to become accustomed to your newhearingsystemandtherenewedworldofsoundsyou...

Page 5: ... Number Model The serial number and model of your Puretone hearing system can be found as shown below Please quote your serial number in all correspondence with your hearing care professional regarding your system Model P680RW Model Serial Number Model P1500R Model Serial Number 5 ...

Page 6: ...Power Dome 5 RIE Mould 6 Sports Lock 7 Battery Compartment 8 Receiver 9 Multi Function Button 10 NP Receiver Tube 11 HP Receiver Tube 12 Left Right Indicator 13 Model Serial Number 14 Direct Audio Input Not all features may be fitted applicable to all models 1 2 6 7 8 9 10 11 12 13 14 6 ...

Page 7: ...iver Tulip Dome 4 Receiver Power Dome 5 RIE Mould 6 Sports Lock 7 Battery Compartment 8 Receiver 9 NP Receiver Tube 10 HP Receiver Tube 11 Left Right Indicator 12 Model Serial Number 6 11 12 1 2 7 8 9 10 Not all features may be fitted applicable to all models 7 ...

Page 8: ...m will depend upon the model you have Model P680RW Size 10A Yellow Size 312 Brown Model P1500R Puretone recommends PureCell Plus batteries Replacement batteries and accessories are available from your hearing care professional or from www puretoneretail net 8 ...

Page 9: ...negative shouldered contact is pointing downward withthepositive flat contact is uppermost Close the battery compartment until a distinct click is felt heard Your hearing system is now ready for use Low battery indicator The hearing instrument will reduce amplification and emit a melody if battery power gets too low This signal will recur every five minutes until the hearing instrument automatical...

Page 10: ...lacing it on your ear your hearing care professional can activate a function called Delayed Activation This function will delay the time in which the hearing system turns on by several seconds after the battery compartment is closed Wheneverthehearingsystemisnotinuse remembertoturnitofftoavoid unnecessary battery consumption Remove the battery from the hearing system when not used for long periods...

Page 11: ...ning program Ifnecessary yourhearingcareprofessionalcanchangethesesettingsand fill in the following table to indicate the new settings The multi function button is designed to change the volume or listening programs of the hearing instrument based on different ways it is pressed WARNING Neverusethedeviceonahighervolumesettingthaniscomfortableasthis may result in damage to your hearing Multi Functi...

Page 12: ...r everyday use of your wireless hearing system controls you can use wireless remote control Ask your hearing care professional for more information Flight Mode WARNING When boarding a flight or entering an area where RF transmitters are prohibited wirelessfunctionalitymustbedeactivated asitisradiatesradio signals It is possible to disable wireless operation by opening and closing the battery compa...

Page 13: ... Hold the telephone towards the top of the ear closer to where the microphones are 3 If whistling occurs it may take a few seconds of holding the telephone in the same position before the hearing system eliminates the feedback 4 Any whistling may also be decreased by holding the telephone slightly away from the ear 5 Dependingonyourindividualneeds yourhearingcareprofessionalmay activate a program ...

Page 14: ...sition similar to when making a telephone call Place the magnet just below the telephone receiver Make sure not to coverthemicrophoneopenings Ifnecessary movethemagnettoanother position to improve ease of use and comfort while speaking AutoPhone Usage A short melody will indicate that the AutoPhone feature has automatically switched the hearing system to your telephone program Initially you may ne...

Page 15: ...ing your hearing system and magnet in close proximity to the medical device or electronic system in question If the manufacturer cannot issue a statement we recommend keeping the magnet or a telephone equipped with the magnet 30 cm 12 away from magnetically sensitive devices e g pacemakers AutoPhone Precautions 1 High distortion during dialing or phoning may mean that the magnet is not in the opti...

Page 16: ...elephone may need to be moved to slightly different positions in order to find the best reception Inductive Loop Systems Many places such as theatres houses of worship and schools are equipped with inductive loop systems When using a telecoil program with inductive loop systems sound is picked up directly and may improve speech understanding If there is no sound from the hearing systems in a induc...

Page 17: ...by a cable or a wireless FM system to the audio boot This accessory connects to the bottom of the hearing system and once properly clicked into place the hearing system switches to DAI automatically Connecting Disconnecting Audio Boots Connecting Audio Boots 1 Align the tip of the audio boot with the groove just above the battery compartment and below the model number 2 Once in place move the boot...

Page 18: ...your hearing system to give an acousticalindicationwhenthebatteryisreachingitsendoflife Thehearing system will reduce amplification and emit a melody if battery power gets too low This signal will recur every five minutes until the hearing system automatically switches off It is recommended that you keep spare batteries on hand Sports Lock Sports lock will be applied or adjusted by your hearing ca...

Page 19: ...Make sure that the new dome is properly and securely mounted Tulip Domes Tulipdomesaremountedinasimilarmannertostandarddomes butafew extrastepsarerequired Tulipdomesconsistoftwo petals Itisimportant to note that the largest petal is the outermost petal To ensure this 1 Push the largest petal away from the receiver tube using a finger This bends the petal forward 2 Then push the largest petal back ...

Page 20: ... marking and the right will have a red marking 2 Gently pull the bottom of your ear down with your thumb and finger 3 Whilepullingtheeardown carefully insert the eartip canal tip first rotating the tip slightly until a comfortable seal in the ear is achieved Do not attempt to force the eartip too far into the ear canal 20 ...

Page 21: ...ld the RIE mould between your thumb and index finger and position its sound outlet in your ear canal 3 Slide the RIE mould all the way into your ear with a gentle twisting movement 4 Move the RIE mould up and down and gently press to ensure it is positioned correctly in the ear Opening and closing your mouth can ease insertion Do not attempt to force the earpiece too far into the ear canal 21 ...

Page 22: ...from the ear gently grasp the removal cord and pull the RIE mould outward NOTE Do not pull the receiver tube directly as it may break Toremovetheopenfittingdomefromtheear gentlyholdthereceivertube with your thumb and forefinger and pull the tube outward 22 ...

Page 23: ... ear canal It is important that the receiver tube and the receiver dome RIE mould fits correctly in your ear If the receiver tube or the receiver dome RIE mould irritates your ear in any way and prevents you from wearing your hearing instrument please contact your hearing care professional Youshouldneverattempttomodifytheshapeofthereceivertubeyourself The receiver tube and the receiver dome RIE mo...

Page 24: ... are cleaning the receiver tubes or the receiver domes Please see instruction on page 25 for how to change the wax guard filter Cleaning RIE moulds 1 Separate the mould from the receiver tube 2 Clean the RIE mould using a mild soap and rinse with lukewarm water 3 After cleaning dry RIE moulds thoroughly and remove any residual water and debris from the tubing utilising an air puffer and wire loop ...

Page 25: ... Pull the wand and wax guard away from the tube mould 5 Insert the old wax guard into the center of the HF3 wheel 6 Dispose of the old wax guard by drawing the wand to the narrow end of the center disposal area 7 Insert the empty wand into a new wax guard on the HF3 wheel 8 PullthenewwaxguardattachedtothewandawayfromtheHF3wheel 9 Insert the wand into the receiver tube mould 10 Twist the wand to re...

Page 26: ... wax guard for HP receiver tube Pleasecontactyourhearingcareprofessionaltohavethewaxguardinthe power dome exchanged for you RIE Mould Replacement wax guards are available from your hearing care professional or from www puretoneretail net 26 ...

Page 27: ... e g hand hat telephone receiver near microphone inlet or outlet Wax build up More time possibly needed to adjust to hearing system Solution Remove and reinsert the earmould open fitting tip correctly in the ear Remove or reposition the object so that it is not pressing directly against the ear or the device Clean earmould tubing dome This may be normal as sounds that are now audible to you may ap...

Page 28: ...al Faulty battery Wax build up Low battery Component fault Solution Your own voice may sound different to you especially when you first start wearing the device This is normal and in most cases becomes less noticeable over time Return the device to your hearing professional for modification Replace battery Clean earmould tubing dome Replace battery Repair required contact your hearing care profess...

Page 29: ...volume level Repair required contact your hearing care professional If any of the solutions above does not rectify the problem please consult your hearing care professional who will be happy to help you NOTE Although your new hearing system has been designed to be fully EMC compliant in some rare instances other electrical equipment may cause interference If this occurs please consult your hearing...

Page 30: ...tend to be more apparent after a few weeks of regular wear If the device feels loose in the ear gently push it into the ear until it feels secure Yourvoicemaysounddifferenttoyou especiallywhenyoufirststart wearing the device This is normal and in most cases becomes less noticeable over time When wearing your hearing system outdoors you may hear wind noise 30 ...

Page 31: ... handle over something soft such as a pillow or folded towel Clean your hearing system at regular intervals using either a dry soft cloth or the special brush provided Do not leave the hearing system exposed to high temperatures for long periods i e on a windowsill or dashboard Always remove the battery when not in use After removing the hearing system always clean thoroughly and store in a safe p...

Page 32: ...ity or perspiration it should be left out to dry overnight with the battery out and the battery compartment open Do not dry in the microwave or oven In hot and humid conditions it is advisable to remove the hearing system at least twice a day clean around thesoundoutletandleavetoairfor5 10minutestopreventdamagefrom condensation You can also purchase dehumidifiers from your hearing care professiona...

Page 33: ...ources of loud noises power tools or heavy machinery do not wear your hearing system Use hearing protection devices earplugs instead Tube Dome Hygiene If your hearing system is fitted with an open fitting tip earwax will build up with normal use The tube and dome should be carefully cleaned and changed regularly to help maintain optimum sound quality See page 19 for how to remove the eartip and do...

Page 34: ...r an extended period remove the battery to prevent any risk of corrosion Store batteries in a dry safe place away from food and medicines Keep out of reach of children or pets In case of accidental battery ingestion seek medical advise immediately Always discard used batteries in accordance with your local disposal regulations 34 ...

Page 35: ...is covered by Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic equipment Amended by Directive 2003 108 EC WEEE Recycle hearing systems batteries and accessories according to national regulations 35 ...

Page 36: ...ished 1976 This user guide is also available on request in large text format 0088 Puretone Ltd 9 10 Henley Business Park Trident Close Medway City Estate Rochester Kent ME2 4FR United Kingdom www puretone net ...

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