PureLink by Dtrovision
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Chapter 4. Additional Information
Manufacturer’s Warranty (5-Year)
PureLink warrants this PureMedia products to be free from defects in workmanship and
materials, under normal use and service, for a period of five (5) years parts for ,and three
(3) years on labor from the date of purchase from PureLink or its authorized resellers.
If the product does not operate as warranted during the applicable warranty period,
PureLink shall, at its option and expense, execute one of the following as necessary:
1. Repair the defective product or part
2. Deliver to customer and equivalent product or part to replace the defective item
3. Refund to customer the purchase price paid for the defective product
All products that are replaced become the property of PureLink. Replacement products
may be new or reconditioned. Repaired or replacement products or parts come with a 90-
day warranty or the remainder of the warranty period. PureLink shall not be responsible for
any software, firmware, information, or memory data loss of contained in, stored on, or
integrated with any products returned to PureLink for repair under warranty.
Customer Service
Any customer service inquiries can be submitted electronically through the Q&A form on our
website at www.purelinkav.com. For immediate assistance please contact us at (201) 488-3232
to reach our customer care or tech support team.